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Principle Toyota of Hernando

Hernando, MS

4.5
197 Reviews

2887 McIngvale Rd

Hernando, MS

38632

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Showing 197 reviews

July 07, 2025

Wesley Lambert sales person was amazing. Very helpful and knowledgeable. All the staff were very kind and accommodating! More

by klgates18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wesley Lambert, Tarrah Philpott
Jul 08, 2025 -

Principle Toyota of Hernando responded

Thank you for your wonderful feedback! We're so glad to hear that Wesley Lambert provided amazing service and that the rest of our team made you feel welcomed and supported. We'll be sure to share your kind words with everyone—it means a lot to us. We appreciate your visit and hope you are loving your new vehicle!

June 30, 2025

The service was as good as I could ask for. There was popcorn and beverages while waiting for service to be completed. I do prefer sports on tv than news. More

by jones5506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden Davidson
Jul 01, 2025 -

Principle Toyota of Hernando responded

Thank you for the great feedback! We're glad to hear you enjoyed the snacks and beverages while you waited. We'll definitely keep your preference for sports over news in mind—it’s all about making your experience as comfortable as possible. Looking forward to seeing you again!

June 28, 2025

Had a great experience at Principle Toyota of Hernando! I am thoroughly enjoying my new Land Cruiser. The team made the purchasing experience seamless. More

by chittom72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett McDonald, Cody Brown, Tiffany Morris, Tarrah Philpott
Jun 30, 2025 -

Principle Toyota of Hernando responded

Thank you for the wonderful feedback! We're so glad to hear you had a great experience at Principle Toyota of Hernando and that you're loving your new Land Cruiser. Our team works hard to make the purchasing process as smooth as possible, and it’s great to know we delivered. Enjoy the ride, and welcome to the Principle Toyota family!

June 27, 2025

The services here was excellent. My advisor Samantha was very helpful. She answered all my questions that I had. My technician Joseph made my visit more easy . He changed my oil, More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Howard
Jun 30, 2025 -

Principle Toyota of Hernando responded

Thank you so much for your kind feedback! We're thrilled to hear that Samantha was able to answer all your questions and that Joseph made your visit smooth and informative. We truly appreciate your trust in our team and are glad to hear your overall experience was excellent. We look forward to serving you again in the future!

June 26, 2025

I took my Car in for 30,000 mile service. The service dept tried to sell me new tires and a coolant flush. My auto did not require either one. Just an oil change. I took my auto else where fo More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden Davidson
Jun 26, 2025 -

Principle Toyota of Hernando responded

Hello Gail, Thank you for your feedback. Our recommendations are based on vehicle inspections, but we understand your concerns. We appreciate your business and hope to better serve you in the future.

June 24, 2025

Corey Webb was a phenomenal salesman. Great service, wonderful hospitality,everything about Toyota is amazing. More

by pattersonraven70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ Brown, Corey Webb, Tiffany Morris, Michael Sweat, Kemp Stone
Jun 24, 2025 -

Principle Toyota of Hernando responded

That's awesome to hear! Corey Webb sounds like he truly went above and beyond. We’re so glad you had a great experience and felt the amazing hospitality. Thanks for sharing the love for Toyota!

June 23, 2025

No issues with my experience. Everyone there worked to make the purchasing process as painless as possible. They also worked with me to ensure I was happy with the trade-in. More

by cmy1821
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike White, Joe Gilsdorf
Jun 24, 2025 -

Principle Toyota of Hernando responded

That’s wonderful to hear! We’re glad the team could make the process easy and that you’re happy with your trade-in. Thanks for sharing your experience — we truly appreciate it!

June 23, 2025

Having my vehicle serviced at principal has been trouble free and I love the fact that they wash my car. More

by Onieone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gilsdorf
Jun 24, 2025 -

Principle Toyota of Hernando responded

That's awesome to hear! We're so glad your service experience at our dealership has been smooth and hassle-free. And who doesn’t love a freshly washed car? Thanks for sharing your positive experience! 🚗✨

June 17, 2025

Got my oil changed and tires rotated there yesterday and after the lady giving me a price when I called and it was about $80 higher than what she said. The service rep said she didn’t know what she was tal More

by tjwrightrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hayden Davidson
Jun 18, 2025 -

Principle Toyota of Hernando responded

Thank you for reaching out regarding your recent visit. We value your feedback and sincerely apologize for any inconvenience you may have experienced. Your concerns have been forwarded to the appropriate team for review. We appreciate your patience and look forward to addressing your concerns promptly.

June 14, 2025

Terrible customer service in the service department. They don’t care about your service. Period. More

by slpioneermom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hayden Davidson
Jun 16, 2025 -

Principle Toyota of Hernando responded

Thank you for reaching out regarding your recent visit. We value your feedback and sincerely apologize for any inconvenience you may have experienced. Your concerns have been forwarded to the appropriate team for review, and you can expect a response soon. We appreciate your patience and look forward to addressing your concerns promptly.

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