Principle Volkswagen of Grapevine

Amazing Experience! I had just left another Dealership that was so unprofessional and ended up at Metro Volkswagen, where I was greeted by Davis Dunn. Davis was great, ve I had just left another Dealership that was so unprofessional and ended up at Metro Volkswagen, where I was greeted by Davis Dunn. Davis was great, very professional and attentive to my needs. Wonderful experience and would highly recommend Davis and Metro Volkswagen to my friends and co-workers. Thanks again for a pleasurable experience! More

Great experience Davis was very helpful and kind...I have a 2013 impala and I wanted to keep it and get a truck (suv) no one would hep me they all wanted me to trade i Davis was very helpful and kind...I have a 2013 impala and I wanted to keep it and get a truck (suv) no one would hep me they all wanted me to trade in my car.... Davis not only worked an amazing deal for me, I was also able to keep my impala as well.... When everyone else said no Metro vok swag on said YES!!! ... THANKS FOR EVERYTHING More

Best experience ever!! Jesse and Davis went above and beyond to get me into this vehicle. They really changed my opinion of car buying..thanks guys..best experience Jesse and Davis went above and beyond to get me into this vehicle. They really changed my opinion of car buying..thanks guys..best experience More

Manager's Excellent Effort Rezwan Ahmed, the manager was very helpful and enthusiastic. He did his best to serve me, he has excellent customer relationship skills, very professi Rezwan Ahmed, the manager was very helpful and enthusiastic. He did his best to serve me, he has excellent customer relationship skills, very professional in his approach and with outstanding work ethics. I will highly recommend Metro to my friends and to look for Rezwan Ahmed. I walked out with the car that I wanted which is above and beyond my expectations. Great Job! More

Great Salesmen I was skeptical, but Davis and Antoine really worked with me and helped me with my purchase. Although their were a few bumps in the road, they really I was skeptical, but Davis and Antoine really worked with me and helped me with my purchase. Although their were a few bumps in the road, they really worked with me. Antoine kept me entertained while I was waiting and was very reassuring. Davis kept me up to date on the process and provided me with the best options. They are very nice and patient. When I am ready to purchase another vehicle, Metro VW will be my first choice. More

Best VW Dealer in DFW This is the 2nd Car I have bought from Metro. The management treats everyone with respect, and truly wants to make every single customer extremely ha This is the 2nd Car I have bought from Metro. The management treats everyone with respect, and truly wants to make every single customer extremely happy. My salesman (Davis Dunn) not only gave me a fantastic price, but has also been accommodating in every possible way. I have come in for service a few times and each time they have provided me a loaner car which makes things SO much easier. I truly feel as if I always receive royal treatment!! More

Fjenk40. I must say,this was the most pleasant car ecperience i've ever encountered. From beginning to end my salesman Dun Davis was wonderful wirh my whole pr I must say,this was the most pleasant car ecperience i've ever encountered. From beginning to end my salesman Dun Davis was wonderful wirh my whole process. He waa patient with me and very helpful. Great GUY! More

bait and switch I called an hour before my arrival. The car listed on the web site mysteriously sold an hour and a half before I got there. I called an hour before my arrival. The car listed on the web site mysteriously sold an hour and a half before I got there. More

The greatest experience ever My husband and I had the best experience of buying a car at Metro Volkswagen....Reggie you are the greatest sales person in Texas.Thank you. My husband and I had the best experience of buying a car at Metro Volkswagen....Reggie you are the greatest sales person in Texas.Thank you. More

The sales staff is very good but unfortunately is supported by a substandard service department. Five trips to determine brakes needed replacing on a new car. If it hadn't been for the sales departme supported by a substandard service department. Five trips to determine brakes needed replacing on a new car. If it hadn't been for the sales department pushing the service department, service and Volkswagen America (without looking at my car) was ready to blow me off stating it was something that happens in the 2013 Passat. Front brakes finally replaced and the problem is gone. My sales person, Reggie, wouldn't take no for an answer and helped get the problem resolved. This dealership's service department's management needs to go back to training. Customer service is not high on their list. More