Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Principle Volkswagen of Grapevine
Grapevine, TX
405 Reviews
As a preferred Volkswagen dealer near DFW, we are committed to our customers even after they drive home in the vehicle of their dreams. Once you have found a vehicle that you love and secured some of the most competitive financing rates near Fort Worth, Dallas, Irvine, Grapevine, and Arlington ,TX, we will help you protect your investment at our state-of-the-art service center. Our highly-skilled technicians are here to help keep your vehicle in pristine condition for many years to come.
Stop by Our VW Dealer in Grapevine
Are you looking for a new, used, or certified car? Is it premium auto maintenance you're after? Whatever you need, feel free to contact our team at Principle Volkswagen, your dealer serving Grapevine. Schedule a test drive or visit our showroom and see all that we have to offer today! The search for a "VW dealer near me" has never been easier. We have the new and used cars Grapevine, TX drivers desire.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 405 reviews
July 20, 2026
Matt was professional, friendly, patient, and made buying my 2024 Atlas a smooth, stress-free experience. my 2024 Atlas a smooth, stress-free experience. More
by g7abraham
Employees Worked With
July 19, 2026
JOHN WAS OUTSTANDING MR STEVIE IS MY SULEMAN AND MR STEVIE WATT IS OUTSTANDING AND ALWAYS TAKE CARE OF ME AND SINCE SFEVIE WAS OUT JOHN TOOK CARE OF ME AND HE WAS AWESOME HE MADE SURE I LIKE THE TRUCK STEVIE WATT IS OUTSTANDING AND ALWAYS TAKE CARE OF ME AND SINCE SFEVIE WAS OUT JOHN TOOK CARE OF ME AND HE WAS AWESOME HE MADE SURE I LIKE THE TRUCK BEFORE I SIGNED ANYTHING HE WENT OVER THE FEATURES OF THE TRUCK . ONCE I GOT THE KEYS JOHN WENT OUTSIDE WITH ME TO TAKE EVERY THING OUT OF MY OLD TRUCK I MEAN HE PUT IN MY NEW TRUCK MY PERSONAL ITEMS JUST IN THE SAME SPOT I HAD IN MY OLD TRUCK JOHN WAS AWESOME I MEAN AWESOME. JOHN TREATED ME JUST LIKE MR STEVIE WOULD HAD . MR STEVIE CALLED ME THE NEXT BUSINESS DAY AND SAID CONGRATULATIONS AND WAS I TAKIN CARE OF BY JOHN MR STEVIE WASNR THERE BUT HE WAS STILL CONCERNED ABOUT MY PROCESS OF GETTING THE TRUCK WHILE HE WAS GONE. LISTEN MR STEVIE TOOK CARE OF THE DEAL BEFORE HE WENT OUT FOR HIS MEDICAL PROCEDURE. HE MADE SURE THE DEAL WAS DONE FOR AS THE NUMBERS. IM SO GRATEFUL FOR MR STEVIE AND JOHN. THESE 2 GUYS IS THE ONLY 2 I WILL DEAL WITH AT PRINCIPAL VOLKSWAGEN JOHN AND MR STEVIE IS OUTSTANDING THEY BOTH NEED A RAISE OR PLEASE MAKE SURE YOU SHOUT JOHN AND STEVIE OUT IN THE DEALERSHIP AND MAKE SURE YIU APPRECIATE JOHN AND MR STEVIE. ANYONE EVER COME TO PRINCIPAL VOLKSWAGEN I RECOMMEND ONLY JOHN AND MR STEVIE More
by W
July 18, 2026
Had a great experience with John who was very knowledgeable. Ultimately got a great deal with little hassle. knowledgeable. Ultimately got a great deal with little hassle. More
by mcroryivey
Employees Worked With
July 15, 2026
Thanks for support. It was great doing business with you. Thanks again! Best regards, Soledad It was great doing business with you. Thanks again! Best regards, Soledad More
by Lucas
Employees Worked With
July 14, 2026
Working with Matt was a great experience. He listened to what I wanted and needed in a vehicle and he made it happen. He made my car buying experience a breeze. He listened to what I wanted and needed in a vehicle and he made it happen. He made my car buying experience a breeze. More
by lakecia_clayton
Employees Worked With
July 07, 2026
Andy was friendly, patient and great customer service. We were there for hours and he made us comfortable and I’m happy with my purchase We were there for hours and he made us comfortable and I’m happy with my purchase More
by Stanleycaleb21
July 07, 2026
Love the experience excellent staff and dealership thanks .Matt .B highly recommend to friends and family .Matt .B highly recommend to friends and family More
by georgedtryon
July 04, 2026
Easy, non-rushed, excellent communication, very fair pricing, and outstanding overall customer service throughout the whole purchase. pricing, and outstanding overall customer service throughout the whole purchase. More
by Mario Gonzalez
July 03, 2026
Great to work with! !! Recommended to everyone needing a vehicle!!! Thank you so much John Alford!!! 👍 !! Recommended to everyone needing a vehicle!!! Thank you so much John Alford!!! 👍 More
by Schoenecker.kellie
Employees Worked With
July 03, 2026
Everyone at this VW was very kind and helpful and attentive. Knowledgeable as well and provided me with the care and compassion I needed with a very painful unexpected car issue. attentive. Knowledgeable as well and provided me with the care and compassion I needed with a very painful unexpected car issue. More
by Schoenecker.kellie
Employees Worked With
