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Principle Volkswagen of Grapevine

Grapevine, TX

4.7
197 Reviews

2351 William D. Tate Ave.

Grapevine, TX

76051

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Showing 197 reviews

February 24, 2024

10/10 experience! Our salesperson was Zoe and she was great to work with! Zoe and the Principle VW staff went above and beyond for us! They gave us the best trade-in v More

by KYoungblood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zoe
September 17, 2023

Excellent and responded quickly to my inquiry about the vehicle advertised on cars.com. They had the vehicle ready for test drive when my family arrived. I secured payment to confirm the deal since it was More

by Bgdaniels
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Alcon, Sydney Evans, Dan Watkins
May 20, 2023

Amazing customer service! John Alford went above and beyond to help me purchase my new vehicle! Finance department is top notch as well! More

by Michelleland62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Alford, Sydney Evans
March 07, 2023

They dealership was very clean and laid out. The salesperson that assisted me has excellent knowledge of the various products the are in stock. He was able to satisfactorily answer every questio More

by tsdreama1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sydney Evans
February 23, 2023

They have great customer service and the sales people are top notch. Great place to buy a car and have it serviced. More

by mark.forrest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Wyatt
January 27, 2023

John Alford was AMAZING to work with! He made the purchase extremely easy. I love my new Taos!!!!! More

by ashley277694
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Alford
December 20, 2022

I came in because my oil light came on. Even though I didn't buy my car at Principle they treated me GREAT! The Service Employee named Josh did an EXCELLENT job helping me. He was so polite More

by Michael McD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh (No Last Name), Sydney Evans
November 30, 2022

Marci and Chris did an excellent job in helping me find the car that I wanted. More

by Ashay Parmar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marci Campopiano and Chris
November 24, 2022

Friendly people people who worked to make us feel good about the purchase since we were out of market. More

by ShankedDriver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stevie Wyatt
November 22, 2022

Great dealership friendly people yeah love the service Steve was great love working with him yes More

by smunagapati
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve
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