Principle Volkswagen of Grapevine

I HAVE BEEN TO METRO VOLKSWAGEN TWICE AND BOTH EXPERIENCES WERE GREAT THEY HAVE REALLY WELCOMING STAFF,I WENT AT MY LUNCH HOUR AND WAS ABLE TO GET BACK TO WORK ON TIME.I HAVE NOT HAD MY VOLKSWAGEN EXPERIENCES WERE GREAT THEY HAVE REALLY WELCOMING STAFF,I WENT AT MY LUNCH HOUR AND WAS ABLE TO GET BACK TO WORK ON TIME.I HAVE NOT HAD MY VOLKSWAGEN PASSAT THAT LONG BUT I BOUGHT IT USED AND I LET THEM CHECK IT OUT AND THEY GAVE ME SO MUCH USEFUL INFORMATION THAT I WONT TAKE IT ANYWHERE ELSE. More

I love my VW Bettle and plan to keep it forever ... the service department keeps a good watch on what needs to be done, this time one of the things was a new starter, I was told I could drive it longer, b service department keeps a good watch on what needs to be done, this time one of the things was a new starter, I was told I could drive it longer, but I choose to have it done now. I was given the choice. More

Metro was always very courteous and professional. They made sure I understood all aspects of the sale (ie the rollover of taxes and title, etc. The price was certainly more than fair and they bent over b made sure I understood all aspects of the sale (ie the rollover of taxes and title, etc. The price was certainly more than fair and they bent over backward to make sure that I got the car and color I wanted from another dealer. More

2nd VW and yes, I completely comprehend the old addage of a "German" car. But I love the quality, the drive and handle, and the extras that are a part of the VW autos. My mother has a Toyota, and I used to b a "German" car. But I love the quality, the drive and handle, and the extras that are a part of the VW autos. My mother has a Toyota, and I used to buy them as well, but after my VW Beetle, I wanted another. I also enjoy having the same service technician to talk to who knows my car, and that is another reason I went w/Metro. More

Baron is a great service provider. He explains everything in detail and helped me with arranging the shuttle service so that I could get to work on the train while my car was being serviced. Don' everything in detail and helped me with arranging the shuttle service so that I could get to work on the train while my car was being serviced. Don't hesitate to go to Metro and have Baron assist you. More

Great service dept at metro. Peter and all of the guys always take care of me. This is my third vw and Metro is the only place that I take my vw for service. The guys at metro are very helpful and give g always take care of me. This is my third vw and Metro is the only place that I take my vw for service. The guys at metro are very helpful and give great advice on service for my vw. Would def recommend to everyone More

Great location, freindly staff, have to really work them to get a good deal! Plan on speading half a day there in order to save some money. As with most dealerships you have to play the back and forth game to get a good deal! Plan on speading half a day there in order to save some money. As with most dealerships you have to play the back and forth game with the sales guy and managers...but all and all a good dealership! More

I had lost the capability of some of the Blue Tooth uses in my navigation system, and Luis and Peter did an excellent job of getting the info of why it failed--or wasn't available on my new 2010 Golf TDI.T in my navigation system, and Luis and Peter did an excellent job of getting the info of why it failed--or wasn't available on my new 2010 Golf TDI.Though I wasn't happy that it is not part of my optional package I was pleased with how they both work so diligently on the issue that I left with a feeling of getting great service from the people at Metro Volkswagen. More

I have purchased VWs from Metro VW for many years and have always been Very satisfied with the dealership. Frank Hines in internet sales is great to work with and a good all around guy. The service dep have always been Very satisfied with the dealership. Frank Hines in internet sales is great to work with and a good all around guy. The service department has also been a joy. Of course it is never a good thing when you have to take your car into for service but I have always been treated well at Metro VW. Dan, Baron and all the guys are fast and efficient. Many TDI owners have horror stories about the poor service and poorly trained mechanics at the nearby dealer. No such problem at Metro. When I get ready to replace my current TDI, I will purchase another from Metro VW. More

We always go to Metro VW Service. They are consistently friendly and courteous. At first we thought the nice service was just a "first time" result. But now going to them for over 10 years have proven to friendly and courteous. At first we thought the nice service was just a "first time" result. But now going to them for over 10 years have proven to us they are just this way - nice and courteous. We appreciate them and have no desire to go anywhere else. More