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Priority Chevrolet Greenbrier

Chesapeake, VA

4.2
356 Reviews

1495 S Military Highway

Chesapeake, VA

23320

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Showing 356 reviews

June 02, 2026

It was a great experience Everyone made it Phil so comfortable I would recommend any of my friends to come here see Mr. James Mcphearson. He made it so easy to deal with he took the time to make sur More

by larrywoods2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James McPhearson
Jun 02, 2026 -

Priority Chevrolet Greenbrier responded

Thank you for your wonderful review, Larry! We’re thrilled to hear that you had a great experience at Priority Chevrolet Greenbrier. It’s fantastic that James made you feel comfortable and ensured you were happy throughout the process. We truly appreciate your recommendation and look forward to welcoming your friends in the future! Sincerely, The Priority Chevrolet Greenbrier Team, 757-573-2043

May 26, 2026

I can't recommend this service experience because of the ongoing issues with how they diagnose things, their communication, how they handle repairs, and just their overall professionalism. We talked abou More

by Leander Bryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haley. Keith., Ray Mattox
May 26, 2026 -

Priority Chevrolet Greenbrier responded

Thank you for sharing your experience with us, Leander. We genuinely appreciate your feedback, as it helps us improve our services at Priority Chevrolet Greenbrier. We understand your concerns regarding the diagnostics and communication throughout your service experience. It’s important to us that our customers feel confident in the repairs and information provided. We would like to invite you to contact us directly so we can address your issues more closely. Your long-standing trust means a lot to us, and we want to ensure your next experience meets your expectations. Sincerely, The Priority Chevrolet Greenbrier Team,757-573-2043

May 26, 2026 -

Leander Bryant responded

Thank you for the response. I appreciate the acknowledgment of my concerns. However, my frustration goes beyond communication alone. My primary concern remains that I was repeatedly told the vehicle was properly diagnosed and repaired, while many of the original electrical concerns continued afterward. I also remain concerned about the repeated diagnostic approach, additional charges after extended time in the service department, and the discrepancies between what was verbally communicated, what appeared in the repair documentation, and the actual condition of the vehicle after pickup. At this point, I am requesting meaningful review and accountability regarding the repair process, billing, and quality control involved in this situation. I look forward to hearing how Priority Chevrolet Greenbrier and Lithia intend to address these concerns moving forward.

May 15, 2026

The impossible was made possible for getting a vehicle. Thanks to James McPhearson I now own a Nissan Rouge!!! Thanks to everyone that made it happen 🙌 🙏 More

by beththomasp65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James McPhearson
May 15, 2026 -

Priority Chevrolet Greenbrier responded

Thank you for your wonderful review, Beth! It's fantastic to hear that you had a great experience at Priority Chevrolet Greenbrier and that James was able to help you secure your Nissan Rogue. We appreciate your kind words and hope you enjoy your new vehicle. Our team looks forward to seeing you again soon! Sincerely, The Priority Chevrolet Greenbrier Team,757-573-2043

May 10, 2026

Dear James, I wanted to take a moment to reach out and extend my sincere gratitude for the exceptional service you provided during our recent car purchase. We are incredibly happy with our new vehicle, More

by evans23.ke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Mattox, James McPhearson
May 10, 2026 -

Priority Chevrolet Greenbrier responded

Keonte and Kawthar, thank you for taking the time to share your wonderful experience with us at Priority Chevrolet Greenbrier! We are pleased to hear that you are happy with your new vehicle and that James provided you with exceptional service. Our team strives to ensure every customer feels informed and valued, and your feedback reinforces our commitment to that standard. We look forward to assisting you again in the future and appreciate your willingness to recommend us to others. Safe travels in your new car! Sincerely, The Priority Chevrolet Greenbrier Team,757-573-2043

April 24, 2026

It was a painless process to buy or new Traverse High Country. Big shout out to James McPhearson for his help. More

by Mike Huff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James McPhearson
Apr 24, 2026 -

Priority Chevrolet Greenbrier responded

Thank you, Mike! We’re thrilled to hear that your experience purchasing the new Chevrolet Traverse High Country was painless. A big shout out to James for providing you with excellent service. We appreciate your feedback and look forward to welcoming you back to Priority Chevrolet Greenbrier in the future! Enjoy your new vehicle! Sincerely, The Priority Chevrolet Greenbrier Team, 757-573-2043

April 18, 2026

James McPhearson was awesome. He did not pounce like some do when you pull into the dealership. He had a Traverse just for me. Not the one everyone was test driving. She is a b More

by labedford2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James McPhearson
Apr 19, 2026 -

Priority Chevrolet Greenbrier responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience with James at Priority Chevrolet Greenbrier. It’s great to know that he provided the attentive service you were looking for and found the perfect Chevrolet Traverse for you. We appreciate your loyalty as a longtime Chevy owner, and we’re confident that your new purchase will bring you as much joy as your Camaro 2SS. Our team looks forward to seeing you again soon! Sincerely, The Priority Chevrolet Greenbrier Team,757-573-2043

March 29, 2026

Horrible service from James McPhearson. Got a total attitude because we asked if there was wiggle room on the price. Didn’t even try to save the sale. Just grabbed the paper and stormed off More

by gigibonnie7
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
James McPhearson
Mar 30, 2026 -

Priority Chevrolet Greenbrier responded

Thank you for sharing your experience, Gigi. We understand how important a positive interaction is when visiting Priority Chevrolet Greenbrier, and we appreciate your feedback regarding your recent encounter. It's disheartening to hear that you felt treated poorly, as we strive to maintain high standards of customer service. We encourage you to reach out to us directly so we can discuss your experience further and address your concerns. Thank you again for your input. Sincerely, The Priority Chevrolet Greenbrier Team, 757-573-2043

March 27, 2026

James Mcphearson was a pleasure to work with! He got started quickly to run numbers and get us out the door as quickly as possible! We will definitely be returning! More

by sortoplumbing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James McPhearson
Mar 27, 2026 -

Priority Chevrolet Greenbrier responded

Thank you for your kind words! We are thrilled to hear that you had a great experience with James at Priority Chevrolet Greenbrier. We appreciate your support and look forward to welcoming you back for your next visit! Sincerely, The Priority Chevrolet Greenbrier Team, 757-573-2043

March 23, 2026

The worst customer service in Chesapeake. I had a 9:30 AM appointment dropped my truck off and it never got serviced nor did they ever call me to let me know. They never serviced it, they wou More

by Jdbowen12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendell Browne
Mar 23, 2026 -

Priority Chevrolet Greenbrier responded

Thank you for sharing your experience with us. We understand your frustration regarding the service of your truck and the lack of communication. We appreciate your feedback and want to assure you that we take these concerns seriously. Please feel free to reach out directly to Priority Chevrolet Greenbrier so we can address this matter. Your satisfaction is important to us, and we hope to improve your experience moving forward. Sincerely, The Priority Chevrolet Greenbrier Team,757-573-2043

February 15, 2026

James MCPhearson was an awesome salesman. He gave us what we wanted, made it a quick,easy deal on a Sunday and even sent two hats that my 3year old and 5year old wanted! I was extremely pleas More

by Awcustis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James McPhearson
Feb 15, 2026 -

Priority Chevrolet Greenbrier responded

Thank you for sharing your experience! It’s wonderful to hear that James made your visit to Priority Chevrolet Greenbrier smooth and enjoyable for you and your family, and that the hats were a fun bonus for the little ones. Your support means a lot, and future visits are already something to look forward to! Sincerely, The Priority Chevrolet Greenbrier Team,757-573-2043

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