Priority Chevrolet Greenbrier

Don't wait for service! So far, I have been here for 3 hours and 40 minutes. At the 2 hour mark the oil change, state inspection, and I hope, the recalls were done. Howeve So far, I have been here for 3 hours and 40 minutes. At the 2 hour mark the oil change, state inspection, and I hope, the recalls were done. However I am still waiting for a freaking g light bulb to be put in. Seriously, an hour and 45 minutes for a light bulb ( and counting) in addition to the 2 hours I've already been here. Priority, you need to change your website that says 15 minutes to 1.5 hour wait. Ridiculous! More

Great experience at priority Chevrolet When you buy a new car you are starting a relationship it is always best to start this relationship with the dealership that you would be happy to When you buy a new car you are starting a relationship it is always best to start this relationship with the dealership that you would be happy to bring any of your friends or family into I was treated as though I was a member of the family I would tell anybody that they would be crazy if they did not make priority Chevrolet their first stop There are few things that you ever encounter be they movies restaurants or the car buying service that exceed your expectations mine works seated in every possible way More

James McPherson I do not enjoy buying cars, and I put it off forever. James was one of the best auto experts I have ever purchased from. He figured out that I have a I do not enjoy buying cars, and I put it off forever. James was one of the best auto experts I have ever purchased from. He figured out that I have a tough time making choices, assessed my use and family needs for a vehicle, and made a great recommendation. He was very patient with my 2&3 year old children, and made us feel extremely welcome and comfortable. I did not feel as if he was trying to push too hard at all, it was more like aligning a product with a need. I think many younger sales people could learn a thing or 2 from James. By far the easiest car purchase I've made, and the best I have felt about it. No buyer's remorse here! Go see this guy! Bill was absolutely fantastic as well, very kid friendly, he assumes familiarity in the best way. I will be sending referrals. More

Ignore We're have been calling the dealership for 3 weeks. Trying to get out money back for GAP insurance and have received a run around. Left with 5 busines We're have been calling the dealership for 3 weeks. Trying to get out money back for GAP insurance and have received a run around. Left with 5 business cards pawning us off to the next guy then ignoring our calls. This has left a very bad taste in my mouth and has encouraged us to go to a competing dealership. It has now been 9 weeks since we started trying to get some of our money. More

outstanding i want to thank Brandon Jackson he spent the time with me an my wife to make sure we got the deal we wanted. did not rush us in anyway he was very pol i want to thank Brandon Jackson he spent the time with me an my wife to make sure we got the deal we wanted. did not rush us in anyway he was very polite an knowledgeable. he answer every ? an explain an every detail of the new truck that we brought. i want to say he is GREAT SALESMAN. when we are ready for our next new suv he will be the one i deal with. this makes the second Vehicle we purchased from Priority the service then an now was outstanding, thank you ed an sharon fariss More

Do not buy a Colorado Purchased a Chevy Colorado 2015, not even a year later the steering starts making squeaking noise, like its about to fall off. I took it to the deal Purchased a Chevy Colorado 2015, not even a year later the steering starts making squeaking noise, like its about to fall off. I took it to the dealership and was told there is nothing they can do about it and the problem has been known to happen to colorados for a while now and they are working on a fix (certainly didnt tell my husband when he bought the truck), told me to contact GM. GM said they will talk to a manager at priority to get the problem resolved. I called two days later to see what's going on and got a xxxxxx bag (I'll tell you why I am calling him that in a second) named Robin which is a service manager. I am telling him my concerns, not once did I say anything rude or offensive but I did let this guy know that this is practically a new truck and there is already a problem, I purchased extended warranties for this reason, it came with a warranty, I do not feel safe in this truck nor do I feel safe putting my kids in this truck. Also every time i was offered a way to get this resolved it was because I had to escalate myself because they weren't doing everything in their power to get this issued resolved. When my husband talked to him, It was a simple, no cant do anything for you, bye. When i asked to talk to a higher up, thats when they want to say something useful." So after all that, the xxxxxx Robin tells me "stop running your mouth". I told him he isn't professional and if he can't handle customers while staying professional then he shouldn't be a manager then I asked to talk to his manager. Now I have Ray Mathis on the line and I simple asked him, is it professional to tell a customer to stop running their mouths? His reply was, depends where its coming from. By saying that he condones crappy service and can't manage his managers. Ray told me he was the end of the line (which was a lie) and there isnt anybody else I could talk to, so I went back to GM. GM told me that they will talk to the district manager. Ray calls a day later to tell me that I will be meeting with guy and he will drive in the car with me and answer any quwstions. What is that going to do, let him know what he already knows? I have to prove the truck sucks xxxxx when i already took it in?They treat their customers like crap after you buy the car. So now I am livid with these xxxxxxx and I know they weren't going to do anything about the car. This is the same company that had an ignition problem which they knew about for 10 years and did nothing about it until people started dying. I don't want to be one of those people. Long story short, I got rid of the truck because I felt unsafe in it and Chevy priority and GM wouldn't do anything about it. I go rid of the truck a day later and got myself into a Ford!! This is why they needed a bail out, still making the same mistakes. More

TOP NOTCH PROFESSIONALS IN EVERY SENSE Called Mr. Orlando (whom my husband and I have dealt with for years) with questions about my 2008 Chevy Tahoe. I told him we were out looking at the Called Mr. Orlando (whom my husband and I have dealt with for years) with questions about my 2008 Chevy Tahoe. I told him we were out looking at the lot while it was closed and saw two Tahoes that were really nice. He gave Mr. McPhearson my number and I told him I'd talk to my husband first before making any decisions. We drove out after work and Mr. McPhearson and Mr. Johnson treated us as if they've known us all our life. Every detail was fully explained, and they even covered things we knew nothing about. Needless to say, we drove away with a 2016 Tahoe, and we are still pinching ourselves at the process, and how quickly they got us out of there. This is our third Tahoe that we've purchased from Priority, and we consider them family for life. More

Job well done! On Saturday, February 20, we visited Priority. we received 'Excellent Service" Orlando Goodhope walked us through everything that needed to happen to On Saturday, February 20, we visited Priority. we received 'Excellent Service" Orlando Goodhope walked us through everything that needed to happen to our vehicle. Thank you! More

Fantastic Service!! I had a wonderful experience at Priority. I love the benefits that came with the vehicles (Priority for Life). My sales consultant was James McPhearso I had a wonderful experience at Priority. I love the benefits that came with the vehicles (Priority for Life). My sales consultant was James McPhearson and he really provided to me what I asked. I love my new car and recommend everyone to get their next car from Priority Chevy and see James McPhearson. More

Great Experience James McPhearson was an Awesome sales person. He took great care in working with me. He went over every option and was very meticulous in explaining t James McPhearson was an Awesome sales person. He took great care in working with me. He went over every option and was very meticulous in explaining the benefits available during the buying process. Thank you and I love my Chevy! More