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Priority Chevrolet Greenbrier
Chesapeake, VA
321 Reviews
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Showing 321 reviews
October 14, 2013
General Manager, Bill Schineider, seemed to honestly try to resolve the issue with the first Malibu my daughter and I bought, but found that the after market heated seats option which was the reason we purc to resolve the issue with the first Malibu my daughter and I bought, but found that the after market heated seats option which was the reason we purchased the car could not honored since the option did not work on the front passenger seat. As a result he worked with the Sales manager, Dave Jones, to find a suitable upgrade that had the heated seats. He offered us the two vehicles to choose from, to exchange the vehicle we were having problems with to one that had the options we had paid for and did not receive. We accepted the exchange vehicle, Malibu LTZ2, with the understanding that we were getting the USAA Pricing and the best deal that the Sales Manager could offer. I feel that we were cheated in the deal because we were given the Trade In pricing for the exchanged car which means that we lost almost $4,000 by switching cars. The switch was offered by Bill Schineider because of the dealerships inability to provide the vehicle with with the options we purchased and because of multiple problems we were having with the vehicle, and since the switch was offered and not requested there should not have been any penalty imposed on us. It was a pleasure to work with James McPhearson, he helped us through the paperwork for the exchange and personally showed us all of the options and controls in the new Malibu, and let us know that he was there to help us with any issue we had with the car as long as we had it. We have been disappointed with the gas mileage on both Malibu's. The new one is doing a lot better than the first one, but it is only getting the minimum mileage per gallon listed for city driving even though most of the mileage has been highway driving. We are very happy with the Malibu except for the gas mileage. We are also pleased that Bill Schineider offered to pay for our warranty service. If it wasn't for the feeling that we got ripped off by getting the trade in price for the first Malibu, we would recommend Priority Chevrolet and would purchase our next Chevy from them. More
by MalibuLTZ2
Employees Worked With
Bill Schneider, Dave Jones, James McPhearson, Rasheed Zorquany, Kimberly Tibbitt
October 02, 2013
Had a fantastic purchase experience. Enjoyed everyone, Brandon was funny and she treated me and my family very well. I didn't have the best credit so Billy Jones really helped me out.. Thanks guys and gir Brandon was funny and she treated me and my family very well. I didn't have the best credit so Billy Jones really helped me out.. Thanks guys and girls enjoyed it very much.. Will buy again from Priority Chevrolet. More
by Foodie4life
Employees Worked With
Dave Jones, Billy Jones, Brandon Jackson
September 22, 2013
My experience was excellent and even when I returned to get the undercoating, etc., everyone was very friendly and helpful. I will return for service and when ready for another car will return for that pur get the undercoating, etc., everyone was very friendly and helpful. I will return for service and when ready for another car will return for that purpose. More
by patnich
Employees Worked With
James McPhearson, Melinda Lloyd, Kimberly Tibbitt
September 21, 2013
Such great service and friendly people! I would recommend this dealer to all my family and friends. Special thanks to Rob (McCarthy) and Kimberly (Tibbit) for going above and beyond to ensure customer satis this dealer to all my family and friends. Special thanks to Rob (McCarthy) and Kimberly (Tibbit) for going above and beyond to ensure customer satisfaction. Deniz More
by hackners
Employees Worked With
Jay Cunningham, Arnell Johnson, Billy Jones, Kimberly Tibbitt
September 17, 2013
I had a great experience with Priority Chevrolet and James McPhearson. He was ablde to work within our financial constraints and give us a great deal. James McPhearson. He was ablde to work within our financial constraints and give us a great deal. More
by djschmidt1816
Employees Worked With
Dave Jones, James McPhearson
September 17, 2013
Kimberly the delivery coordinator is always professional and a pleasure to be around. She helps with anything my automobile needs in a timely manner. She bends over backwards for me and makes each visit a m and a pleasure to be around. She helps with anything my automobile needs in a timely manner. She bends over backwards for me and makes each visit a memorable one More
by ericrsk
Employees Worked With
Kimberly Tibbitt
September 16, 2013
Went in and had my car serviced, I was truly lost until Orlando Goodhope helped me.... I thought he was awesome !! Thank you Sir Mrs Barbara Shuemake Orlando Goodhope helped me.... I thought he was awesome !! Thank you Sir Mrs Barbara Shuemake More
by BarbaraShuemake1
Employees Worked With
Orlando Goodhope
September 14, 2013
Kerry and Arnell were able to get the vehicle of my choice in a reasonable amount of time at a fair price. Kimberly was able to have the additional options added to fit my need. choice in a reasonable amount of time at a fair price. Kimberly was able to have the additional options added to fit my need. More
by Glenn30
Employees Worked With
Kimberly Tibbitt, Arnell Johnson, Kerry McPherson, Kimberly Tibbitt
September 10, 2013
Ed Williamson was great to work with. He was very knowledgeable about the 2014 Impala and presented it well. I feel I can always call Ed for guidance or instruction on the operation of this car. I wo knowledgeable about the 2014 Impala and presented it well. I feel I can always call Ed for guidance or instruction on the operation of this car. I would recommend Ed and Priority to anyone. Kimberly Tibbitt was good to work with. She explained all of the after market items, cost and how they helped going forward with the vehicle. More
by firetechva1
Employees Worked With
Kimberly Tibbitt, Ed Williamson, Kimberly Tibbitt
