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Priority Chevrolet Greenbrier

Chesapeake, VA

2.9
316 Reviews

1495 S Military Highway

Chesapeake, VA

23320

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Showing 316 reviews

October 27, 2012

- I received a service-coupon in mail, for a free oil-change. I went to Priority for this simple service, March 28, 2012. I FORGOT TO PRESENT COUPON, BEFORE the service. - So when my car was done, I More

by krninva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
3
Nov 13, 2012 -

Priority Chevrolet Greenbrier responded

Thank you for your review. We appreciate receiving feedback from our valued customers. Our goal is to ensure that every customer is treated like they are a part of the Priority Chevrolet family, and we always strive to put our customers’ needs first. We understand your frustrations, and would like the opportunity to speak with you to understand your experience better. Please message us your name, and we will contact you immediately. We’d truly appreciate the opportunity to rectify any situation, and work with you to reach an amenable solution. Thank you.

July 15, 2012

The people at Priority Chevrolet (especially, Mr. Adam Sgroi),go the extra mile to make sure you are satisfied. I will be sure to make my next vehicle purchase at Priority Chevrolet. More

by John Frohock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Sgroi
Jul 30, 2012 -

Priority Chevrolet Greenbrier responded

Thank you for your feedback Mr. Frohock. Customer satisfaction is our number one priority at Priority Chevrolet, and we are sorry to hear you are displeased with your experience. We would truly like to speak with you; in an effort to learn more about your recent experience. Our General Sales Manager, Mr. Sgroi, has reached out by phone, but unfortunately has not been able to reach you to this point. We will keep trying to get in touch, or if you would like, at your convenience please give us a call at 757-424-1811 and Mr. Sgroi will be happy to assist you. Thank you.

Aug 29, 2012 -

Priority Chevrolet Greenbrier responded

Thank you for your positive sentiment, Mr. Frohock. It is truly an honor to receive such kind words. Customer satisfaction is our top priority, and we are happy to hear that Mr. Sgroi and our team at Priority Chevrolet were able to provide you with exceptional service and support. We look forward to working with you, and should you have any immediate questions or concerns, please do not hesitate to contact us. Thank you.

March 23, 2012

Stories started on the phone before we left Maine and headed to Virginia to trade our older car for a new one. Was told we would qualify for discounts (that we thought did not apply, sure enough when w More

by doIlooklikeafool
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Anderson, James McPhearson others
March 17, 2012

The customer service was great I talked to the Internet Manager Brandon Whitley very honest and straight forward kinda guy. I respected that in a sales man at a dealer. He talked to me about the truck I wa More

by fosheejs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James McPhearson, Web Davenport, Brandon Whitley, Melinda Lloyd, James McPhearson, Melinda Lloyd
Mar 23, 2012 -

Priority Chevrolet Greenbrier responded

Congratulations on your recent purchase and thank you for you feedback! We firmly believe we have the best staff in the business. Our team is extremely cordial, as well as, very knowledgeable in all aspects of the industry. We are thrilled that we were able to provide you with such a positive experience in every step of the buying process. We will surely pass your kind words along to Mr. Whitley, Mr. McPhearson, and the rest of the Priority Chevrolet staff. Thank you once again and welcome to the family.

March 13, 2012

James McPherson was easy to work with..We told him what we wanted for our trade in and what we were willing to pay for the car.I love my new Sonic..Red..We would recommend James to friends looking to buy a More

by nopat
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James McPherson, James McPhearson
Mar 23, 2012 -

Priority Chevrolet Greenbrier responded

Congratulations on your new red Chevy Sonic! The Sonic is an amazing vehicle that you will love for years to come. We are happy to hear that you had a great experience. We pride ourselves on providing exceptional customer service in all aspects of the business, and James McPhearson is truly a great asset to our team. We will make sure to pass your positive sentiment onto Mr. McPhearson and his manager. Thank you once again and welcome to the Priority Chevrolet family!

March 03, 2012

We had a great experience with Priority Chevy. We purchased a new truck and traded in a 2007 Silverado. We still have to get the remote start and some other things added to it this week, so that is More

by no1fujiappletoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Williamson, Ed Williamson
Mar 23, 2012 -

Priority Chevrolet Greenbrier responded

Congratulations on your new truck and thanks for the feedback! We truly believe we have the best staff in the business, and are confident our Service Department will meet your expectations and more each time you visit. Thank you for choosing Priority Chevrolet!

February 26, 2012

I came into Priority Chevy directly to the point. I knew what i wanted, how much I wanted it for and was looking toward being conned. But Priority Chevy makes me look at dealerships in a totally different l More

by James1105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James McPhearson, James McPhearson
Mar 23, 2012 -

Priority Chevrolet Greenbrier responded

Congratulations on your new SUV! We are thrilled you had such a positive experience! James McPhearson truly knows the business well, and how to make the car buying process a smooth one. He is truly an asset to our team and we will be sure to pass your feedback along to him. Welcome to the Priority Chevrolet family! We look forward to servicing you for years to come

January 27, 2012

Not pressured, just helpful, courteous, and before I knew it...we had a newer, nicer, beautiful car. So, James McPhearson is highly recommended as a #1 salesman for Priority Chevrolet. More

by rolliejo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James McPhearson, James McPhearson
Mar 23, 2012 -

Priority Chevrolet Greenbrier responded

Congratulations on your new vehicle and thank you for providing us with feedback. It is great to hear from our customers. Mr. McPhearson is truly one of the best in the business and is a wonderful asset to the Priority Chevrolet team. We will be sure to pass your positive sentiment along to Mr. McPhearson. Congratulations again.

January 26, 2012

I purchased my 2011 Cruze from Priority. Initially, it was not a good sales experience with the first two salesmen I dealt with. It got so bad Mr. Davenport, who is the sales manager, I believe, had to s More

by solo9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mr. Powers, Kim, Mr. Davenport, Manager of dealership
November 27, 2011

when we bought our used vehicle,we were promised an owners manual,they signed a promise note and it took 8wks and about 9 phone calls to get it delivered to us..very slow More

by 2006HHR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
used car sales
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