Priority Chevrolet Greenbrier

Absolutely excellent customer service experience as a new vehicle buyer. From sales staff to management, every interaction was courteous and prompt. My sales associate took care of every detail of delivery vehicle buyer. From sales staff to management, every interaction was courteous and prompt. My sales associate took care of every detail of delivery and ensured that I was treated appropriately. Price: I paid more for my vehicle than I would have from other local dealers. The difference was around 0.5% of the vehicle price. I went ahead with the deal because of my positive experience. More

Hi< my last review was upsetting, The Dealership has taken great lengths to make sure that I am ok and happy. And honestly I can't blame them for all of the issues that I have for my 2008 Uplander I sh taken great lengths to make sure that I am ok and happy. And honestly I can't blame them for all of the issues that I have for my 2008 Uplander I should blame Chevy. Engine light is now on and tire pressure light again. How much will the cost. We shall see next week. More

I'm a prior Priority dealership customer. I have always been treated very good there, no matter which dealership it is, but this is my second purchase from Priority Chevrolet. Mr. McPhearson worked with m been treated very good there, no matter which dealership it is, but this is my second purchase from Priority Chevrolet. Mr. McPhearson worked with me to get me the best deal ever. I enjoyed my time there and it didn't take all day. Didn't have to do a whole lot of haggling to get what I wanted. I was very happy when I left with my new Vehicle. More

My wife and I were greeted by a very friendly and professional salesman, James McPherson. He was very knowledgeable on the different Tahoes and was able to answer our questions and was not pushy. W professional salesman, James McPherson. He was very knowledgeable on the different Tahoes and was able to answer our questions and was not pushy. When it came time to agreeing on purchasing the price, the process went smoothly and quickly. This dealership had the friendliest staff and I would send my family and friends here without a question. More

Purchased a new truck from JC and Wib recently. We were in the market looking for a new truck. Fortunately we were in a position where we were shopping around because we wanted to be and not out of necess in the market looking for a new truck. Fortunately we were in a position where we were shopping around because we wanted to be and not out of necessity, but as such we were not in the most committed frame of mind. This required quite a bit of patience on both JC and Wib's behalf as we were not as specific in communicating our wants/needs during the research/test drive period of the buying experience. JC; however, walked us around the lot (several times) while we evaluated several different makes and models of trucks (and SUVs) with all different options. In what must have been a somewhat frustrating, if not tiring experience for him, he never once showed impatience nor did he ever employ any attempts to pressure us one way or the other. After looking around for several hours, test driving a few vehicles and MANY trips to the showroom for various keys on JC's part, we finally narrowed our interest to two similar trucks with slightly different option sets. At this point, we sat down with JC and Wib and began discussing numbers. Throughout the entire pricing/negotiating transaction, both JC and Wib again demonstrated the highest level of professionalism: clearly going over each element of the transaction, revisiting areas where we had specific concerns, and providing us more USEFUL pricing and comparative information than I've ever received in any of the numerous new car purchases I've made in the past. After exhaustively reviewing the numbers and options, we decided that we wanted to go home and discuss, research a bit more, and sleep on everything before making a decision. With absolutely zero pressure or resistance, JC and Wib encouraged us to do just that (in fact, they insisted that we take all the paperwork home to re-read through it in making our decision). Between the fairness of the final price we negotiated and these exact experiences, we decided that we definitely wanted to purchase one of the trucks discussed and proceeded to do just that the next day. The entire trade-in and paperwork process was incredibly painless and did not require much at all on our part in the way of time or effort. If I had to describe my experiences with Priority, JC, and Wib in one word I would be torn between "delightful" and "refreshing". Not many experiences for consumers these days could be categorized anywhere close to this level. Way to go Priority and Thank You JC and Wib!! More

Mr. McPhearson made the car buying experience alot lease harder then it had to be and he made sure we understood everything before we bought the car. He was very friendly along with the other sales associat harder then it had to be and he made sure we understood everything before we bought the car. He was very friendly along with the other sales associates and they all had smiles on their faces. They seemed to be enjoying their day. More

This was our first new car purchase and JC made it very fun and exciting for us. Your dealership took us seriously from the time we set foot on your lot and helped us do exactly what we were looking to do fun and exciting for us. Your dealership took us seriously from the time we set foot on your lot and helped us do exactly what we were looking to do (buy two new cars). We appreciate the friendly environment and will purchase all of our vehicles from Priority in the future. More

We looked at service brands of vehicles and visited many dealerships before buying frm Priority Chevrolet. We appreciated the professionalism and warranties from Priority. The other dealerships try to add dealerships before buying frm Priority Chevrolet. We appreciated the professionalism and warranties from Priority. The other dealerships try to add hidden charges to the price and their warranties could not compare with Priority's. I would recommend family and friends to this dealership, especially to speak with Bruce. There was no pressure on us to buy and Bruce answered all of our concerns. More

In a very frustrating and dragging search for the vehicle I felt would suit me for the next few years getting the run-around for different dealerships, unwelcoming vibes for representatives of the dealership I felt would suit me for the next few years getting the run-around for different dealerships, unwelcoming vibes for representatives of the dealerships I was prepared to call it quits and keep the same vehicle until I decided to search again. I'm driving down S military highway in chesapeake,va and there I see "Priority Chevorlet" and the rest is history. Bruce C. went above and beyond to place me in the vehicle that suited me and price I couldnt refuse, I was a tough sale but Bruce took the challenge and was extremely successful and just for that he now has another loyal customer. The process of purchasing the vehicle went very smooth thanks to the help of Bruce,Adam and Melinda which made a great team and I appreciate everything they done. I truly recommend anyone searching for a reliable investment for daily needs in life stop by Priority and witness what I experienced. Thanks, Michael Newport News,VA More

We started with service, taking my car in for warrenty work. Long story short-there was no 'fix' and GMPP wasn't helping. Kim & John Powers went above and beyond to help me get the help I needed. In the work. Long story short-there was no 'fix' and GMPP wasn't helping. Kim & John Powers went above and beyond to help me get the help I needed. In the end we chose to purchase a new 2011 Traverse and John & Kim took us to Ed who also went above and beyond. In sales, Ed sat us down talking to BOTH of us. He never exluded me, the wife. I've been to many dealers in our military career who only would look at my husband and that makes me angry. Ed actually talked more to me because he knew I would be the primary driver. Ed introduced us to Wib who was such a gentleman and took great care of us!! WOW! What an amazingly easy transaction. Our every need was taken care of!!! Thank you for a great time and look forward to an amazing relationship with Priority Chevrolet for years to come! More