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Priority Chevrolet Newport News

Newport News, VA

4.0
376 Reviews

12920 Jefferson Avenue

Newport News, VA

23608

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Showing 376 reviews

May 11, 2023

Sage helped us out! We came by to look at three cars in particular and with Sade providing the information we needed so expeditiously we made a decision pretty quick More

by NeverAgainFromThisPlace
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwane Cochenour, Sade Plummer
May 13, 2023 -

Priority Chevrolet Newport News responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Sage and the rest of the Priority Chevrolet Newport News team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. The Priority Chevrolet Newport News Team | priorityrep@priorityauto.com

May 10, 2023

I would have to rate this as my worst experience with a deal thus far. I purchased a truck from them over a month ago, I still have no paperwork, no tags. no communication. I have called and emailed and t More

by srepta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Meghan McHenry, Gil Brown
May 15, 2023 -

Priority Chevrolet Newport News responded

We appreciate you taking the time to reach out to us. We are currently looking into this matter and will be in touch shortly. The Priority Chevrolet Newport News Team | priorityrep@priorityauto.com

April 01, 2023

This is the best dealership in the world! I will buy all of my cars from here! Robert outlaw and George mastermaker are amazing!!!! They worked it out for me and my husband and I could not be More

by nbaxton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert outlaw, George Mastermaker, Dwane Cochenour, Sade Plummer
Apr 03, 2023 -

Priority Chevrolet Newport News responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! The Priority Chevrolet Newport News Team | priorityrep@priorityauto.com

March 17, 2023

Went to Priority Chevrolet Newport News to get info on a Trailblazer I found on the webb site. From the time I arrived in the showroom till the time I left with my new car. They all treated me like a VIP. More

by Rebecca L Miller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Barros 5 stars, Meghan McHenry 5 stars, Sade Plummer
Mar 20, 2023 -

Priority Chevrolet Newport News responded

Rebecca, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Priority Chevrolet Newport News satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! The Priority Chevrolet Newport News Team | priorityrep@priorityauto.com

March 14, 2023

Amazing service. This is my second time purchasing a vehicle from Priority Chevrolet, as well as have Sade Plummer as my sales person. Sade is overall amazing. She is More

by Draughan2018
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin , Meghan McHenry, Sade Plummer
Mar 16, 2023 -

Priority Chevrolet Newport News responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. The Priority Chevrolet Newport News Team | priorityrep@priorityauto.com

March 11, 2023

Wasn't sure what I wanted, that being new or used. The sales women that approached us was great. She helped us narrow things down and was overall really helpful!.. Great sales team at Priority Chevr More

by Upset one
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin was great (Manager), Meghan McHenry, Sade Plummer
Mar 14, 2023 -

Priority Chevrolet Newport News responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. The Priority Chevrolet Newport News Team | priorityrep@priorityauto.com

February 18, 2023

Had a great experience with Josh and Anna. They were great. Even though I didn’t get the car I wanted , they put me in something I never thought I would purchase before and I love it. Wasn’t a More

by Tracey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Jones, Joshua Dennis, Anna Goslin
Feb 21, 2023 -

Priority Chevrolet Newport News responded

Tracey, we cannot thank you enough for your wonderful review of Priority Chevrolet Newport News and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! The Priority Chevrolet Newport News Team | priorityrep@priorityauto.com

February 02, 2023

Meghan McHenry is the worst finance manager. Customer service is beyond unacceptable. Horrible communication skills and projects her negativity to customers. Mr. Elmer you should be ashamed fo More

by marissadiggs
Recommend Dealer
No
Employees Worked With
Meghan McHenry
Feb 06, 2023 -

Priority Chevrolet Newport News responded

The behavior you described does not align with our team's values, and we would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact us at your earliest convenience. The Priority Chevrolet Newport News Team | priorityrep@priorityauto.com

January 26, 2023

The employees greet with a warm welcome. Dealership has a happy, friendly and ready to help atmosphere. Easy and fast transactions. I was able to build my new corvette and received exact More

by Bonnie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin, Mike, Meghan McHenry, Teri Allen, Dan Macklin, Dwane Cochenour, Anna Goslin
Jan 26, 2023 -

Bonnie responded

If you want a fast, easy process to purchase a new or used vehicle Priority Chevrolet in Newport News VA is the place to go. You will receive the best customer service whether you're trading or buying outright. My experience in building my new corvette was an awesome experience. I highly recommend Priority.

December 02, 2022

Scheduled oil change takes way too long! I’ve waited a minimum of three hours each visit. This is completely unacceptable!! More

by rarnold051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Sherman
Dec 03, 2022 -

Priority Chevrolet Newport News responded

Hi there. We are extremely sorry to hear of your poor experience with our dealership. We never want our customers to feel this way. If you have further concerns regarding your visit, we encourage you to reach out to priorityrep@priorityauto.com.

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