Priority Ford Norfolk

They were helpful and nice and I’m satisfied with the service. Thanks and they were amazing. service. Thanks and they were amazing. More

The service center at Priority Ford is excellent. The staff and technicians are top notch and professional. The staff and technicians are top notch and professional. More

Excellent customer service and timely repairs. The staff is very accommodating and took care of our service quickly. The staff is very accommodating and took care of our service quickly. More

Martha in the Quick Lane made an extremely positive impression. I had three different vehicles worked on in the quick lane this past week and every experience was a positive one. impression. I had three different vehicles worked on in the quick lane this past week and every experience was a positive one. More

The people at Priority Ford Quick Lane are always professional and caring. It is a pleasure to do business there. They make me feel like family. professional and caring. It is a pleasure to do business there. They make me feel like family. More

I ordered my Bronco and was given helpful updates and answers to my questions throughout the process. When it was time to pay for the car the team at priority were kind and knowledgeable, making the over answers to my questions throughout the process. When it was time to pay for the car the team at priority were kind and knowledgeable, making the overall experience easy. More

Thorough and professional. Priority's expertise and attention to detail keeps my car running at peak efficiency. Priority's expertise and attention to detail keeps my car running at peak efficiency. More

There was an error in the paperwork which I did not catch but you did. It resulted in my favor. That was very responsible of your financial officer. but you did. It resulted in my favor. That was very responsible of your financial officer. More

Dear Kevin, I hope this message finds you well. I wanted to take a moment to express my heartfelt gratitude for the exceptional service you provided to my daughter recently. She experienced a well. I wanted to take a moment to express my heartfelt gratitude for the exceptional service you provided to my daughter recently. She experienced a flat tire while traveling out of town, and your assistance was invaluable in ensuring she could continue her journey without further inconvenience. Your professionalism, care, and attention to detail were truly remarkable. As a parent, knowing that my daughter was in capable hands during such a stressful situation brought me immense relief. Your willingness to go above and beyond to ensure her comfort and safety did not go unnoticed. She was thoroughly impressed with the level of service she received, describing the experience as having the "wow factor." Please accept my sincerest thanks for your outstanding service. Your dedication to customer satisfaction is exemplary and speaks volumes about your commitment to your profession. It is clear that you not only possess expertise in your field but also a genuine concern for the well-being of your customers. I will not hesitate to recommend your services to friends and family in the future. Thank you once again for making a potentially difficult situation much easier to manage. Your efforts are deeply appreciated. Warm regards, Ricky Richardson More

Great communication. Look through history to make sure service was not repeated in relation to every five years needed it. Made a video of the car with the narration. Ver Look through history to make sure service was not repeated in relation to every five years needed it. Made a video of the car with the narration. Very professional.. Quality service. More