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Priority Ford Norfolk

Norfolk, VA

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7520 North Military Highway

Norfolk, VA

23518

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Showing 522 reviews

October 14, 2024

They greeted me pleasantly and checked me in quickly-the work was done to my satisfaction More

by cjennison1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martha
Oct 15, 2024 -

Priority Ford Norfolk responded

We appreciate your positive feedback reflecting your experience at Priority Ford Norfolk! Thank you for choosing us for your vehicle needs, we hope to serve you again in the future.

October 14, 2024

I enjoyed taking my car to Priority for recall service. Katie was very pleasant and and easy to work with. More

by rburford56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie
Oct 14, 2024 -

Priority Ford Norfolk responded

We're delighted to hear that Katie made your recall service experience pleasant at Priority Ford Norfolk. Thank you for choosing us, and we look forward to assisting you again in the future!

October 14, 2024

Martha was amazing! She explained everything we were having done, went over the costs. All with a smile on her face. She was very personable, and I enjoyed chatting with More

by tana.hipp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martha
Oct 14, 2024 -

Priority Ford Norfolk responded

We're delighted to hear that Martha provided such a personable and informative experience at Priority Ford Norfolk! Thank you for sharing your positive feedback, come see us again!

October 14, 2024

They took the time to explain everthing to me. They did a WONDERFUL JOB!!! Excellent TEAM!!! More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Normile, Norman Hassell, Heidi Allen, Kevin Brink, Gerald Jones, Dan Little, Hector Miranda
Oct 14, 2024 -

Priority Ford Norfolk responded

Thank you for sharing your experience, Lisa! It's wonderful to know that our team provided you with excellent service throughout your visit with us at Priority Ford Norfolk. We'll see you next time - safe travels!

October 14, 2024

I feel Priority Ford has the only service department I’ve ever done business with that truly cares about it’s relationship with their customers. They have caring service managers that listen and mechanics More

by anjiharris54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service Katie
Oct 14, 2024 -

Priority Ford Norfolk responded

Thank you for sharing your experience with Priority Ford Norfolk! We're delighted to know our service team has made such a positive impression. We appreciate your trust and look forward to continuing to serve you in the future!

October 14, 2024

Lauren was extremely helpful in getting my car in for the service I needed. She helped me get checked out quickly when I picked it up. She even recommended I use my points to pay for the service so I didn’t More

by teaandoj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
Oct 14, 2024 -

Priority Ford Norfolk responded

We're delighted to hear that Lauren provided such helpful service during your visit to Priority Ford Norfolk. It's great she could assist with using your points too! Thank you for sharing this feedback!

October 13, 2024

We bought a used car here. The transaction was pleasant. The car is great. We had an engine light problem but they fixed it in one day and their service team was polite and res More

by joefuller757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharma
Oct 14, 2024 -

Priority Ford Norfolk responded

Thank you for recommending Priority Ford Norfolk! We're glad to hear that our team provided a pleasant experience and quickly resolved the engine light issue. Enjoy your new ride!

October 12, 2024

Been going here 30+ years with no complaints! Quick Lane/Martha Pierce is just awesome!!! More

by Mopsy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARTHA PIERCE
Oct 14, 2024 -

Priority Ford Norfolk responded

We appreciate your continued support over the years! Thank you for taking the time to share your positive feedback while highlighting Martha's customer care. We look forward to assisting you for many more years at Priority Ford Norfolk!

October 12, 2024

Awesome! They look out for you and if there is something that really doesn’t need to be done, they’ll let you know up front! Good people all!!! Thank you, Pri More

by Gjghvn4ever7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren and Kevin
Oct 14, 2024 -

Priority Ford Norfolk responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Priority Ford Norfolk provided honest and helpful service. We appreciate your support and look forward to assisting you again in the future!

October 10, 2024

Kevin was helpful, called with the prices before they started the work. Even though they did not address the ECM tire pressure sensor, they did address my main issue. More

by KathyE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in quick lane, Norman Marable, Clyde Woodberry
Oct 11, 2024 -

Priority Ford Norfolk responded

We're glad to hear Kevin was helpful and communicated well during your visit at Priority Ford Norfolk. We appreciate your feedback and hope we can assist with any future needs!

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