Priority Ford Norfolk

Wouldn't drop off over weekends, took several calls to get a sratus update. Once connected to tight person it went better, but should have updates. Dropped car Sat, appt Mon 9:30am, no update until 3 days get a sratus update. Once connected to tight person it went better, but should have updates. Dropped car Sat, appt Mon 9:30am, no update until 3 days after appt. Was a bit worried something bad happened to me car. Better and more frequent communication FROM service vs customer having to call and ask. Fix is good so would recommend, but still concerned my car was there over a week for a scheduled appt wo est. More

Sales team, salesman Shamar, was courteous, professional and answered all of my questions. The entire truck buying experience was fast and straight forward. Highly recommend visiting Priority Ford Norfolk i and answered all of my questions. The entire truck buying experience was fast and straight forward. Highly recommend visiting Priority Ford Norfolk if you are considering a new or used vehicle. More

The facility is very clean, the staff is prompt, very polite and called me with updates the whole time my car was in for service. polite and called me with updates the whole time my car was in for service. More

Made an appointment for an oil and filter change and a state inspection. Dropped off my truck and got notified that it was ready for pickup in the early afternoon. Martha was very professional and kept me state inspection. Dropped off my truck and got notified that it was ready for pickup in the early afternoon. Martha was very professional and kept me informed on the progress of my vehicle. The tech also sent a detailed video of the work on my truck explaining the process. All in all I was really pleased with Priority Ford. More

Martha and Rodney were great. Already sent in another statement telling them how good they did. Already sent in another statement telling them how good they did. More

Was great. I made an appointment and was seen on time and kept abreast of all stages of my truck’s maintenance. The counter persons were great. I made an appointment and was seen on time and kept abreast of all stages of my truck’s maintenance. The counter persons were great. More

Great place to shop a car service was fast and the sales team was helpful! team was helpful! More

I ourchased my car with the help of Clay. He got me just what I needed. I just had my car serviced in the ford side and it was excellent. I wasnt too happy with the service place actoss t He got me just what I needed. I just had my car serviced in the ford side and it was excellent. I wasnt too happy with the service place actoss the way so I will use only “ Ford “ service. Ive owned many fords in my time and Ill stick with them !!! excellent cars , excellent finance company and service . Thank you. More

This dealership is the best! Excellent/ courteous staff, timely completed job, and competent car workers. Excellent/ courteous staff, timely completed job, and competent car workers. More

After trying to get in with my usual Priority Dealer (Chevrolet) for oil and filter/fuel filter replacement on my 2020 GMC Sierra 2500 Denali, I was told it would be a few weeks. I decided to call the P (Chevrolet) for oil and filter/fuel filter replacement on my 2020 GMC Sierra 2500 Denali, I was told it would be a few weeks. I decided to call the Priority Ford Dealership to see if could have the service performed here. They were quick to get me in, even though I didn't own a Ford, I was connected with Amanda Elliott to get my service taken care of. She was amazing and extremely accommodating. My drive is about an hour from Currituck NC and she made sure my truck was in and out as soon as possible! I've always received excellent service at Priority Chevrolet, but the quickness of getting in was a game changer! Thanks for excellent service and experience! More