Priority Ford Norfolk

The facility is very clean, the staff is prompt, very polite and called me with updates the whole time my car was in for service. polite and called me with updates the whole time my car was in for service. More

Great place to shop a car service was fast and the sales team was helpful! team was helpful! More

Made an appointment for an oil and filter change and a state inspection. Dropped off my truck and got notified that it was ready for pickup in the early afternoon. Martha was very professional and kept me state inspection. Dropped off my truck and got notified that it was ready for pickup in the early afternoon. Martha was very professional and kept me informed on the progress of my vehicle. The tech also sent a detailed video of the work on my truck explaining the process. All in all I was really pleased with Priority Ford. More

Was great. I made an appointment and was seen on time and kept abreast of all stages of my truck’s maintenance. The counter persons were great. I made an appointment and was seen on time and kept abreast of all stages of my truck’s maintenance. The counter persons were great. More

Martha and Rodney were great. Already sent in another statement telling them how good they did. Already sent in another statement telling them how good they did. More

I ourchased my car with the help of Clay. He got me just what I needed. I just had my car serviced in the ford side and it was excellent. I wasnt too happy with the service place actoss t He got me just what I needed. I just had my car serviced in the ford side and it was excellent. I wasnt too happy with the service place actoss the way so I will use only “ Ford “ service. Ive owned many fords in my time and Ill stick with them !!! excellent cars , excellent finance company and service . Thank you. More

This dealership is the best! Excellent/ courteous staff, timely completed job, and competent car workers. Excellent/ courteous staff, timely completed job, and competent car workers. More

We came in for state inspection and other work. Kevin Brink welcomed us and explained everything very well. He was pleasant and attentive to our needs. He was genuinely a kind human being. Very rar Kevin Brink welcomed us and explained everything very well. He was pleasant and attentive to our needs. He was genuinely a kind human being. Very rare to experience that these days. The work was done to satisfaction. The only thing we can think of ( not much ) was the technician did not reset the oil life or top off the windshield wiper fluid. I thought that was standard operating procedure. But overall., a great experience. More

Service manager was very friendly and extremely nice. He checked my mileage and told me I was close to an oilchange! He saved me from having to come back for that! He checked my mileage and told me I was close to an oilchange! He saved me from having to come back for that! More

Excellent customer Service, Amanda is always helpful and makes sure all items that need service is always taken care of. makes sure all items that need service is always taken care of. More