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Priority Ford Norfolk

Norfolk, VA

4.6
521 Reviews

7520 North Military Highway

Norfolk, VA

23518

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Showing 521 reviews

March 09, 2022

Very good all around service. Fast repair time, good communication and professional service representative.. Truck returned clean. No problems afterwards. More

by mechanic1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan
March 04, 2022

Excellent service, got 4 tires and an alignment done. Fast and efficient. This dealership always does a great job. More

by Zmwright20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey, Michael Wright
March 01, 2022

The service advisor, Ricco, this time that I went in for service of an oil change, was super. He even had a sense of humor about the items with me for the additional things that needed to be done to my wife More

by Cort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricco
Mar 01, 2022 -

Cort responded

Ricco was the man! He had offered me a few things that were wrong with my wife's van and even showed me them too. I am grateful that Priority is where my work is done (at least the basic work done because they have saved me money over the few months. Thank you Priority and Ricco. God Bless.

March 01, 2022

I have never had a bad experience at priority Ford. Happy to always take my business there More

by Suzannern2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
February 22, 2022

Lakyn was very helpful. I had a 25000 mile check, tire rotation and oil change. I enjoyed the experience. Jake More

by jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lakyn
February 22, 2022

I went to have my 2015 Ford Escape SE (with less than 60,000 miles) serviced via Quick Lane. David Chebalo, Service Advisor met my vehicle service needs in a very professional, friendly and expedient wa More

by jgregory11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Chebalo - Service Advisor
February 19, 2022

Excellent service, your customer representative Ricco the best, his customer service is five stars best I ever had More

by jamald0829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricco
February 11, 2022

Outstanding customer service department. Very friendly. Told me the time my vehicle would be ready for pick and it was ready. Thank you More

by oscardaniels44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lakyn,
January 17, 2022

RICCO I’d a great job getting my tire fixed!! I had brought my Explorer in multiple times before to get the same issue resolved. Not only did he resolve the problem, he did it with kindness and caring More

by rebeccajluce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricco
January 10, 2022

Excellent service check-up. Rico did a great job advising me what was needed and various options. More

by rosesa47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rico
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