Priority Ford Norfolk
Norfolk, VA
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Fast and easy oil change, I replaced the air and cabin filters myself how does this information get entered on records. Tires were done last week! filters myself how does this information get entered on records. Tires were done last week! More
Good service, no issues. Was very concerned about getting the recall done but Amanda explained the recall, process, and success rate on completion of this recall thus far. Everything came out good thus far. the recall done but Amanda explained the recall, process, and success rate on completion of this recall thus far. Everything came out good thus far. More
Excellent service. I made a mistake regarding my appointment and brought my vehicle in on the wrong day. My service rep, Lakyn, was gracious enough to get my vehicle in that day and had it ready fo appointment and brought my vehicle in on the wrong day. My service rep, Lakyn, was gracious enough to get my vehicle in that day and had it ready for me in less than 24 hours. Very grateful to her for being so accommadating even though I was in the wrong as to what day my appointment was for. It was great getting the repairs I needed done, an oil change, and an inspection in only a day. Great service, will continue to bring my vehicle to Priority Ford. More
great service for oil and filter change. Just waiting on the warranty part to come in. Forgot the name of the advisor who was assisting Lakyn on saturday, June 12. She was helpful in finding out the proble the warranty part to come in. Forgot the name of the advisor who was assisting Lakyn on saturday, June 12. She was helpful in finding out the problem that i had and took me to the technician to help them figure put. More
I left my vehicle at Priority Ford on 1 June for service on 2 June, with service rep Lakyn Lentz. Have to say Priority is very lucky to have her as I found her to be very efficient and helpful to met all m on 2 June, with service rep Lakyn Lentz. Have to say Priority is very lucky to have her as I found her to be very efficient and helpful to met all my needs. In fact abound and beyond. Vehicle was left day before service was to take place the next day, so you can see why I was so surprised to receive a call from her the afternoon of the day I left it there telling me it was ready for pick up, and let me know just I need to be picked that service was available as well. I hope when I require additional service Lakyn will be there to assist me. More
The service people always take good care of me and my vehicle. The are very friendly and respectful.. Always giving a ride home and making sure I am picked up and returned to the dealer for my car if nee vehicle. The are very friendly and respectful.. Always giving a ride home and making sure I am picked up and returned to the dealer for my car if needed More

