Priority Ford Norfolk

Service Review for Katie and the Priority Ford Service Team I recently had the pleasure of working with Katie and the Priority Ford Service Team, and I must say their service was exceptional from start Team I recently had the pleasure of working with Katie and the Priority Ford Service Team, and I must say their service was exceptional from start to finish. Katie was professional, knowledgeable, and incredibly attentive to my concerns. She took the time to thoroughly explain the service process, keeping me updated at every step, which made the experience seamless and stress-free. The entire Priority Ford Service Team demonstrated a clear commitment to quality and customer satisfaction. They diagnosed the issue quickly, provided transparent pricing, and completed the repairs on time without compromising on quality. The attention to detail and care they showed for my vehicle were impressive, leaving me confident in their work. I also appreciated the welcoming atmosphere and the team’s willingness to go the extra mile. It’s rare to find a service department that combines efficiency, expertise, and genuine care so effectively. I highly recommend Katie and the Priority Ford Service Team for anyone looking for reliable and outstanding service. I’ll definitely be returning for future maintenance and repairs! Keep up the great work! More

I can’t really say enough about party Ford Martha was such a great help. She took care of me. Let me know what was going on with my truck at all times for a friendly for any knowledgeable people like her such a great help. She took care of me. Let me know what was going on with my truck at all times for a friendly for any knowledgeable people like her what makes people like me? Keep coming back. More

Great work by great professionals. Keep it up, looking forward to seeing you guys again Keep it up, looking forward to seeing you guys again More

Knowledge of the automotive business the front desk employee very professional service that day was very quickly. employee very professional service that day was very quickly. More

I don't feel pressured. They listen to me. And they are always nice and friendly. They listen to me. And they are always nice and friendly. More

You provided excellent advice as to how I could get an inner door handle for my 2018 Ford Fiesta - and you did not charge me for that. I managed to find a new handle for $24.00. inner door handle for my 2018 Ford Fiesta - and you did not charge me for that. I managed to find a new handle for $24.00. More

david was great , kept me updated along the way. loved the video summary of the health of my car. loved the video summary of the health of my car. More

I appreciate Jonathan’s customer focus and professionalism. He was thorough and explained things clearly. I waited in the waiting area and my truck was completed very quickly. professionalism. He was thorough and explained things clearly. I waited in the waiting area and my truck was completed very quickly. More

Service was fast and easy and excellent! Car was in and out of service in about an hour.David called and updated me by phone and text. Car was in and out of service in about an hour.David called and updated me by phone and text. More

Very impressed with the customer service! Was waited on very quickly both with dropping off & picking up. Was waited on very quickly both with dropping off & picking up. More