Priority Ford Norfolk

I went to the dealership thinking about trading in my Ford Edge for the new 2011 Explorer (with two extra seats). Clyde was so cool and helpful. Showed us the Explorer, we test drove it and he never trie Ford Edge for the new 2011 Explorer (with two extra seats). Clyde was so cool and helpful. Showed us the Explorer, we test drove it and he never tried to push the sale. We had to ask him to go run some numbers :) More

Sang, Toly, and Steve made this car buying experience easy. Their attitude throughout my overall experience, friendliness, and customer service is why they deserve all high 5's. The price was a perfect easy. Their attitude throughout my overall experience, friendliness, and customer service is why they deserve all high 5's. The price was a perfect 5. I traded my truck for a new car, and the trade-in price, rebates, and the final cost of the car were very, very reasonable. The quality of work was nothing less than a 5. Before leaving Freedom Ford, my license plates were secured, the car was cleaned, the gas tank was filled, and Toly made sure I was ready for my new car. Thank you Freedom Ford!! More

Peppy goes out of his way to find what we need and make adjustments when things change during the vehicle selection process. He was able to keep the sale and delivery on track as promised.... even while o adjustments when things change during the vehicle selection process. He was able to keep the sale and delivery on track as promised.... even while out of town and away from the office. He has a great reputation in the car sales business. More

I went to Freedom Ford because I needed a more fuel efficient car, but wasn't sure it was going to be possible. Clyde Woodberry and Bob Higginbotham went above and beyond to get me into a 2011 Ford Foc efficient car, but wasn't sure it was going to be possible. Clyde Woodberry and Bob Higginbotham went above and beyond to get me into a 2011 Ford Focus. They were friendly and courteous the entire time and eventhough the process did take a few hours, not once did Clyde make me feel as though he other things he needed to do or other customers to help. I have already, and will continue to recomment Freedom Ford, Clyde and Bob to all of my friends. Thank you so much, Amy Palumbo More

If you go to Freedom Ford go and see Gaythan Lassiter he was wonderful. He knew the perfect car for me before I even said what I really wanted. I had not planned on getting a used car but a new Focus. Wel was wonderful. He knew the perfect car for me before I even said what I really wanted. I had not planned on getting a used car but a new Focus. Well when he showed me the Escape which is what I really wanted, I was sold. It had low miles and he took really good care of me. I purchased a 2010 Ford Escape and I love it. More

This was my first experience with Freedom Ford, I have been searching the internet for a new 2010 F-150 with particular options. Freedom happen to have what I was looking for. So I traveled from my home i been searching the internet for a new 2010 F-150 with particular options. Freedom happen to have what I was looking for. So I traveled from my home in Newport News to Norfolk and met saleman Clyde Woodberry, who showed me the truck. The F-150 was what I wanted and we negotiated a price, which I feel could have been better on my trade in for my 2001 F-150 supercab with only 57,000 miles. Overall experience, personell, and service was great. More

I purchased a 2011 (Jan 5) Ford Escape from Freedom Ford on military highway in Norfolk VA. It has less than 400 miles on it only 23 days later and the transmission went out on it. They said they were sorry on military highway in Norfolk VA. It has less than 400 miles on it only 23 days later and the transmission went out on it. They said they were sorry and would fix it. I said that would not satisfy me as I would never feel safe that it would not do the same thing again, and asked to have the vehicle replaced with another one since I spent so much money on this one and it broke so soon. They said IM SORRY BUT YOU HAVE TO LET US FIX THIS ONE. I GOT NO SATISFACTION FROM THE SERVICE DEPARTMENT. They could not even have it checked today and said it would be next week. I went to the sales floor and the salesman was not in. I left a message on his cell phone with no answer. I asked to have them give me the number where I could contact the owner and they refused. And said again IM SORRY BUT YOU HAVE TO LET US FIX THIS ONE. More

This is the 10th year we have been a part of the Freedom family here in Norfolk VA! As a real estate agent, I know the value of having customer service second to none and that's what you get with Dave Csil family here in Norfolk VA! As a real estate agent, I know the value of having customer service second to none and that's what you get with Dave Csillag at Freedom Ford! My husband and I are happy to recommend Dave and the team at Freedom Ford and we are customers for life! Stacie Lee Huck More

I went into Freedom Ford on Military Hiway in Norfolk to talk to Dave C to find out my options for trading in a 2005 Ford Expedition and getting something newer. I found a vehicle they had on sale, and even talk to Dave C to find out my options for trading in a 2005 Ford Expedition and getting something newer. I found a vehicle they had on sale, and even with some negative equity in my old truck, I was able to walk away very happy. Dave was a busy man that day, but, I waited. He tried to get me to talk to another rep, but Dave is the man to talk to when it comes to a new purchase. Sang also helped out immensely, he sealed the deal by bringing the numbers down a bit, and offered some advice that in the end, will make a big difference. The selection at Freedom Ford in Norfolk is pretty big, and all the people that work there are very friendly and don't hound you.This is my third vehicle from Freedom Ford in Norfolk and will not be my last. I live in Newport News and I will gladly travel to the Freedom Ford dealer in Norfolk to purchase a vehicle if the deals turn out to be this good or better. Each time, they help me out and I have never been disappointed. All I can say is, if you need a new vehicle, think Ford. They didn't take bail out money, have re-engineered their vehicles to look better, drive better and last. What are you waiting for? Go Talk to Dave Csillag down at Freedom Ford in Norfolk for some of the best customer service you can get ! = ) More

Pat Berry is very personalable, and truthful when asked any question. This is my second car I have bought from him.Since I bought my firsgt car he has not stopped sending a brithday cards. It was from him any question. This is my second car I have bought from him.Since I bought my firsgt car he has not stopped sending a brithday cards. It was from him doing that, that he remembered my name when I came back. More