Priority Honda Chesapeake

Hands down best experience ever! Thanks priority for the best Christmas present ever I will truly cherish my priority vehicle till it’s time for another one . best Christmas present ever I will truly cherish my priority vehicle till it’s time for another one . More

Great environment and great service, Cedric Hurston was awesome and explained to me everything I need to know about the car and showed me around the dealership. awesome and explained to me everything I need to know about the car and showed me around the dealership. More

Bad deal Thought I was coming to an professional place to buy a vehicle but I was wrong . First of all they price the cars high so that way when they try to ma Thought I was coming to an professional place to buy a vehicle but I was wrong . First of all they price the cars high so that way when they try to make a deal they make u feel like they gave u money off , they tried making me pay an $995 transfer fee , I asked what is this fee , William Anderson said “oh that a free the factory charges us to delivery the car the priority “ I immediately said ok I don’t want the car because that’s ridiculous the car have to get here some way , he took it off ! Ok I explained to him that I just started working at Verizon and he will no see much income because 1.I just started 2. I have trading for 2 weeks &3. It’s commission bases and I will jot become commissionable until after training , he’s like ok that’s fine took a look at my check stub and year to date and never said anything about it , mind you I’ve been coming in priority for about 3 weeks deciding if I want to do it or not I originally spoke to a young black gentleman , which he completely stole his sale deal . So anywho I finally make an decision to get an 2019 Honda acccord sport on a Sunday , I provided him with everything her needed that day , stubs , license , insurance and down payment . We closed the deal with capitol one auto financing , I left with my new car everything was ok , about 4 days later I’m getting emails that I have inquiries on my credit report which was from priority , I called and asked to speak to WILLIAM ANDERSON and asked him if I have the car sitting out my house why are you guys still running my credit , and replies oh unfortunately we can accept your income so we’re trying you with a different banks to try to keep u in the car with a similar deal , I got extremely upset because no one called me and told me anything and now your running my credit without me present or my consent , he said you signed a paper saying I could , I said to him I also thought when I left the deal was done , he said well banks are not open on Sunday is when I got my car so a deal can’t be sealed and done then I asked well why did u let me take the car off the lot ? He started to get upset because I had all the right questions to ask him , I asked to speak to a manger , mind you I traded in my 06 Mercedes E350 , the manger basically explained the same thing and then asked my permission to run my credit again to see if another bank will approve me and if I did more than likely i will have a higher payment and APR , I told him not just give me my car back and I’ll return the car , somehow they lost my key to my car which was a trade in , tool 2 weeks for them to get me a new one , in the mix of things I deactivated my tags on my old car that I traded in and took off the insurance, 3 weeks go by they still have my car and I still have their car , and when it was finally time to pick my car up after them finally getting the key , I had to pay to re registers my car and add insurance to it causing me more money out of pocket , when I went to drop their car off and pick up mines it was on a Sunday again , I remember the person that they have to put my $500 down payment back on my card his reply was “ok ma’am that have to be done tomorrow by another person “ I told him I’m returning the car today so I should my money back today , he told me have a seat and finally told me that he would put it on my cars and asked me do I have an receipt showing I paid it , I told him they should have a receipt just giving me hard times as if I did something wrong I had to call my bank and email them my bank statement to get my money back , I been went through anything like this in my life buying a car never again , oh and don’t be fooled by the perks , once u buy the car and sign on the dotted lines in when they go into to details about the perks which is not what they say they are , and the key who so your dmv work try’s to sell u gap and get upset when you don’t buy it More