Priority Honda Chesapeake
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Once I decided to buy a 2012 Honda Pilot, I called all the Honda Dealerships in the Hampton Roads area. I had met Doug during a previous test drive, so I gave him the opportunity to give me his best pric the Honda Dealerships in the Hampton Roads area. I had met Doug during a previous test drive, so I gave him the opportunity to give me his best price. Priority Honda beat the next best price by $480. Plus Priority Honda gives free oil changes and inspections for life. Doug was very accommodating and was excellent to work with. More
All of the folks that we dealt with at Priority Honda knew their stuff, were real people, and have turned the car buying experience into something that is easy to understand, painfree, and even a fun. F knew their stuff, were real people, and have turned the car buying experience into something that is easy to understand, painfree, and even a fun. From Jason our salesperson, to Tim, the sales manager, to Danny, the finance manager - Great people and great experience. More
I am a single mom and searched out Priority because of the promises they give to help keep cars in good condition; oil changes, inspections and engines for life. My visit when I purchased my car was good the promises they give to help keep cars in good condition; oil changes, inspections and engines for life. My visit when I purchased my car was good. Billy is a good salesman even though the payments are higher than I wanted to pay and that concerns me alot! Lori was nice at first, but for the follow-up - she was supposed to arrange to have cruise control on my hundai. The first appointment was on Wednesday and we had to reschedule that to Friday for them to get the parts. Friday I took my car in and left it, yet found out later they had no parts. Lori called me after I had picked up my car and left a message to reschedule again. I called back three times over the next two weeks and didn't hear from her at all until I called and talked to Adam, a manager. He gave me his name and said I could call him if I needed any further help. Then Lori called me, left me a message and stated she had just 'found her cell phone'. We talked Thursday night and she said she would check and see if Friday morning would work for me to have the cruise put in. She said that it was her day off but she would still check for me and know by 9am if it was a good time to bring in my car. She said she would call me by nine but never called me. I went into the dealership and saw Adam. He checked with the service department. There I met Kim. What a great employee! She helped me from start to finish. She got me a car to use, a time that day for my car to be fixed and had me on my way. Even though the service department called me when my car was finished, so did Kimberly. She is the reason I will continue to work with that dealership. More
From the very begining of my search on the internet, I was contacted right away. I was very impressed with him not being pushy or forceful, He let me take my time. I have a beautiful Car and it drives li was contacted right away. I was very impressed with him not being pushy or forceful, He let me take my time. I have a beautiful Car and it drives like a dream. I will recommend this dealership to anybody that ask where I bought my car. John did call me to find out how I like my car. I spoke to Jess Linville in the service department and she was very nice told me if I needed anything to call anytime. More
I inquired online about a new Honda Odyssey. They prompting got back to me and had the best selection around. They promptly got back to me and told me they had exactly what I was looking for. My wi prompting got back to me and had the best selection around. They promptly got back to me and told me they had exactly what I was looking for. My wife and I drove down to Priority later that day and picked up our new van. Things could have gone any smoother. We never felt pressured and are particularly excited about the free oil changes for life. We usually keep our cars for a along time. More
I manage a customer service department so I know what good service should look like. When I visited Priority Honda and was greeted by Devin my expectations of good service were incressed to great! I was good service should look like. When I visited Priority Honda and was greeted by Devin my expectations of good service were incressed to great! I was impressed from beginning to end with his prefessionalism and reccomendations. The facilty was clean and provided many things to do while I waited. Never did I think I was going to be able to watch a movie while I caught up on my email. Kudos to Priority Honda. More
We were approached by a salesman during our recent trip to test drive a Honda Pilot. The salesman was very business like, no personality at all. We test drove the Pilot and had just pulled it back into the to test drive a Honda Pilot. The salesman was very business like, no personality at all. We test drove the Pilot and had just pulled it back into the parking lot and were looking the paint over before starting any paperwork when another salesman come out with 3 customers and just took the vehicle right from under us as we were looking it over. Our salesman did absolutely nothing except tell us oh it's okay. It's not okay, we were looking this vehicle over before beginning the process of purchase. Needless to say we left immediately and went to another Honda dealer. I used to come to Priority Honda with my 08 Accord for service. I will never patron this dealership again if that is how customers actively pursueing a vehicle are treated. That was unacceptable regardless if another person was even looking at that particular vehicle in which they were not. More
I purchased the windshield protection and within the 1st month of owning my car, a rock hit the windshield. I took it to Priority and they called Safelite to do the repair. The repair was not done properl month of owning my car, a rock hit the windshield. I took it to Priority and they called Safelite to do the repair. The repair was not done properly and no one at the dealership had even looked at it before they called me to say my car was ready. They apologized for the shotty repair and told be they would have it fixed. After they called the glass repair company they used, they learned that the glass could not be re-repaired and told me that I would have to pay for a new windshield. Now, I have done nothing wrong and they want me to pay for it because they said, "we only are required to repair the glass, not replace it". So I asked them to repair it, & they are not able to so I'm stuck calling my insurance to get the glass replaced. On a good note, Priority paid my deductible even though I should not have had to go through my insurance for the replacement. Fingers crossed, I wont have any more problems with my vehicle. First experience, not so good. More
I had a fantastic experience at Priorty Honda, that dealership is super clean, I never thought buying a car would be this easy so I bought 2, both me and my daughter got vehicles and I have refered sev dealership is super clean, I never thought buying a car would be this easy so I bought 2, both me and my daughter got vehicles and I have refered several people to see both Erek Cooper and Jay Cunningham. They both did great. It was quick and easy and just like the commercial under 2 hours, they kept there promises!!! I love my Honda!!!!! I Love Priority Honda!!! More
I went to Anthony to purchase a certified vehicle. I let him know exactly what I was looking for - a great economy vehicle that would get me to and from work for years to come with great gas mileage. I tes him know exactly what I was looking for - a great economy vehicle that would get me to and from work for years to come with great gas mileage. I test drove a few Accords and Civics. Anthony had a relaxing no-obligation demeanor and no pressure conversation with me and my husband. We were free to walk around the lot, looking for "the" vehicle. I found it and didn't have to look far. We were able to take the car to lunch to test drive alone and discuss without pressure. We worked out a price on a nice Civic --- my first Honda! I absolutely love it. It is definitely an adjustment - going from a V6 SUV to a sedan but there are so many great differences too and I appreciate the value and the longevity that the Civic will bring me. I told my husband that I think it makes me a better driver, and more patient. It is hard to explain but I take the long route home now just because it is fun to drive. I was able to secure a great warranty on the vehicle and great financing - they were able to find financing that was lower than the bank I've used for 21 years. Anthony checked up on me a few days later to see how my new relationship with the Civic was going and I had only great things to report. He has definitely made a customer for life. I know that no review is perfect - and I work in customer service - but honestly, I can't think of one negative thing to say about this dealership and all the staff that I dealt with. You will not be disappointed. More