Priority Honda Chesapeake

Worst service I have ever received. These people do not care about their customers. We bought a used minivan and it wasn’t until after they took our down payment and the title for our tr These people do not care about their customers. We bought a used minivan and it wasn’t until after they took our down payment and the title for our trade that they informed us the van wasn’t ready for pick up. They had had a week to get it ready, but it hadn’t been touched. Now, 3 days later, on the day it was promised, we can’t get a call back, there is no information to be had. The managers don’t care, there has been no attempt to even return our phone calls. We’re having to go in and fight to get our title and payment back because at this point, it’s just not worth the hassle. We finally spoke with the general manager who didn’t offer an apology for our poor experience or make any attempt to rectify the situation. If this is how you treat a small sale, you can rest assured that when we’re ready for a brand new car, we will not be coming to you. More

Surprising Outstanding Dealership Out of all the cars and all the dealers i have been to, i have to say that this was truly the absolute top quality and professional service i have had Out of all the cars and all the dealers i have been to, i have to say that this was truly the absolute top quality and professional service i have had for purchasing a vehicle. We were extremely fortunate to have the assistance of Ken Bracken in the purchase of the Honda SUV. I was so impressed with his salesmanship that i will be returning to purchase a truck through him as my salesperson. Thank you Ken for your professionalism and and sincerity. More

Service Before Self Amazing experience! Honda is a great dealership and their staff is beyond reproach. Ken went above and beyond to secure my daughter a vehicle. She pic Amazing experience! Honda is a great dealership and their staff is beyond reproach. Ken went above and beyond to secure my daughter a vehicle. She picked out a HRV, Ken managed to upgrade her to a 2018 CR-V, all while keeping within her preferred monthly payment. She went from 13% to a 5% interest rate on her car loan. Danny in Finance Department worked hard to get her a suitable loan that best matched her financial ability. She got her bang for every buck! Ken ensured a smooth transition in a timely fashioned manner. We were in and out in no time! But before we left, Ken thoroughly explained the features of my daughters new vehicle ensuring that she'd enjoy it fully. He also explained all the benefits that come with her new vehicle as a Priority customer. In the end, we left without a doubt in our minds that we chose the right dealership! We were always in great hands and well taken care of from start to finish. This isn't our first vehicle that we've purchased via Ken. He's always provided us with nothing short of outstanding service! We will go to no one else but him to purchase future vehicles. My daughter leaves for the Air Force tomorrow, leaving her son in my care. Ken and Priority Honda has lightened the burden for her, knowing that her son will be well taken care of and not worry about transportation for her son. So, Thank You Ken and Priority Honda!!! More

Outstanding Salesman Travis Robinson got straight to the point and did not rush me nor gave me the best impression he just wanted a sale. He took his time and answered all Travis Robinson got straight to the point and did not rush me nor gave me the best impression he just wanted a sale. He took his time and answered all my questions straight off the back. I would do business with him again and refer people because of his personality and professionalism. More

Ken Bracken, salesman, was wonderful. I have bought many cars, different brands. I have never experienced the treatment I received from Ken Bracken. He is patient, knowledgeable, and has n I have bought many cars, different brands. I have never experienced the treatment I received from Ken Bracken. He is patient, knowledgeable, and has not forgotten that the customer is a human being. Because of Ken, I traded in two vehicles on the Honda SUV I purchased. It was Ken who helped me decide what I should buy. He was friendly but never pushy the way that many salespersons are. You are extremely fortunate to have him as an employee as he is a credit to your business. I will recommend him to everyone I know, and both of my sons will be going to him for new vehicles. More

Re-install Bluetooth, display Google maps, clean rear came Very friendly,Very helpful, Knows quickly how to install Bluetooth and maps settings. Excellent service . Showed me and Clleaned rearview camera . Very friendly,Very helpful, Knows quickly how to install Bluetooth and maps settings. Excellent service . Showed me and Clleaned rearview camera . Helped me quickly. A good fellow. More

Tank of gas Very Friendly and knowledgeable. Would recommend to family and friends! Came out to the car and went over all features and answered every question I a Very Friendly and knowledgeable. Would recommend to family and friends! Came out to the car and went over all features and answered every question I asked. More