Priority Honda Roanoke
Roanoke, VA
Filter Reviews by Keyword
By Type
1,414 Reviews of Priority Honda Roanoke
Excellent Service as always. Tina is so courteous and professional, as well as the other service staff members. Thank you for a job well done! as always. Tina is so courteous and professional, as well as the other service staff members. Thank you for a job well done! More
Always an Awesome Professional Experience This is our 2nd car buying experience with Woodson Honda. Both have been unusually good considering it is an auto dealership. Environment couldn't be This is our 2nd car buying experience with Woodson Honda. Both have been unusually good considering it is an auto dealership. Environment couldn't be better, everyone is very professional, and we have always been treated nice by really everyone, not just the person we are working with at the time. It would always be nice to get more for a trade-in, but the out of door price has always been very satisfactory. They don't load on a bunch of extra fees and don't add accessories, unless you want them. They have also always had a good selection of vehicles, and it has been a pleasure to enjoy the comfortable atmosphere.. More
Great as always! I continue to receive polite and professional service every time I visit Rick Woodson I continue to trust what they recommend and the pricing. Wish I continue to receive polite and professional service every time I visit Rick Woodson I continue to trust what they recommend and the pricing. Wish I could say that for every place I go for service. More
EXCELLENT SERVICE Chris gave us excellent and professional service. very friendly and helpful - did not try to pressure us into anything. would come back again if I ha Chris gave us excellent and professional service. very friendly and helpful - did not try to pressure us into anything. would come back again if I had to make a purchase and will recommend to friends! More
Repeat Customer: Greg the G.M. is a true professional as is his staff.Tina great service agent and Chris the best technician to service my car. Greg the G.M. is a true professional as is his staff.Tina great service agent and Chris the best technician to service my car. More
Great Service Department I always get great service at Rick Woodson Honda. My most recent visit included a free inspection. The inspection was completed within 15 minutes an I always get great service at Rick Woodson Honda. My most recent visit included a free inspection. The inspection was completed within 15 minutes and I was on my way. It doesn't get any better than that. More
Worth the Drive Purchasing a new vehicle is a huge decision. Not only are the quality and cost of the vehicle important, but the customer service is key. This is the Purchasing a new vehicle is a huge decision. Not only are the quality and cost of the vehicle important, but the customer service is key. This is the fourth Honda that I have purchased, not all new, so I'm already sold on the product. However, from Sales to Financing and then Service is the experience that stays with someone throughout owning a vehicle. Woodson Honda's staff have always been friendly and makes me feel welcomed each time I stop by. After moving here a few years ago, I was in search of a Honda dealer. I have used this dealership for service before, but never purchased a vehicle from them. Even though there is a Honda dealer much closer to where I currently live, I will drive to Roanoke because of the excellent customer service offered by Woodson Honda. They truly make me feel as if they care about my customer satisfaction and offer all around great quality service. More
Half the time! I missed my appointment the day before but came as a walk-in. I had to wait a while for someone to help me, but once they did they were very friendly I missed my appointment the day before but came as a walk-in. I had to wait a while for someone to help me, but once they did they were very friendly and helpful. They estimated it would take an hour, and I set a timer. 30 minutes later my vehicle was ready. I did not know my first service was free!!!! Fantastic. It was also nice to have drinks and snacks in the waiting room. More
Extremely Satisfied We were extremely satisfied with our Woodson Honda experience. They were not pushy and our salesman worked very hard to get our Odyssey within our Pr We were extremely satisfied with our Woodson Honda experience. They were not pushy and our salesman worked very hard to get our Odyssey within our Price range. We would not hesitate to give them our business again. More
Helped out when really needed Car wouldn't start and had to be jumped. Service folks had installed a new battery in my CR-V only a year and a half ago. Was afraid to turn off en Car wouldn't start and had to be jumped. Service folks had installed a new battery in my CR-V only a year and a half ago. Was afraid to turn off engine after the jump start, so went straight to Honda. Ran into a service rep that I've known over several years as I was driving into dealership. Told him about needing the jump start. He remembered my past problems with battery and worked the car in to check it out. Had my two dogs with me, since we were ready to come home from a nosework training class when the car wouldn't start. Was concerned that perhaps some people waiting in the customer lounge might be upset about two Australian Shepherds parked in there with them. So we were allowed to wait in the showroom. Everyone who passed by was really friendly and nice. The dogs and I passed the time comfortably while a new battery was being installed, an under hood check was being done, and the car was being washed. Couldn't have asked for a more pleasant experience after being concerned just a little while earlier about being stuck. Have owned Honda's since 1986. The things I have appreciated most over time are the vehicles' reliability and the staff's seemingly earnest desire to assist the customer. Thank you again, service folks!!!! More

