Priority Hyundai

Since my first visit to the Toyota Greenbrier Store back in 2006, I have bought 10 cars up to today. (7/3/2011) I have bought : 2006 Toyota Solara, 2006 Camry, 2007 Camry, 2007 Hyundai Santa Fe, 2008 Acur in 2006, I have bought 10 cars up to today. (7/3/2011) I have bought : 2006 Toyota Solara, 2006 Camry, 2007 Camry, 2007 Hyundai Santa Fe, 2008 Acura RL, 2011 Toyota Rav4, 2011 Toyota Corolla.......and my last two purchases within this past week: 2011 Hyundai Genesis Coupe & 2011 Hyundai Equus. I am a car nut. I trade waaayyy too often. But I will tell you that every time I make a purchase, I feel like Royalty. The staff is friendly, courteous, & makes me feel like family every time I get out of my car when I arrive. I will not deal with anybody else except Mr. Tom Ivey at the Hyundai dealership in Greenbrier, Chesapeake. He is genuinely caring and makes you feel comfortable and hassle free. Also his staff work like a team. All to please the customer, which is how it should be. I love great customer service and they do it exceptionally!!!!! If you are in the market for a new or used car, I would recommend you to choose Priority over other dealers in the area. You will not be disappointed :-) More

From beginning to end, nothing short of a great car buying experience! Dwayne our sales consultant was very through. He answered all our questions and took care of every detail of getting the car ready buying experience! Dwayne our sales consultant was very through. He answered all our questions and took care of every detail of getting the car ready until we drove our new 2011 Tucson off the lot. Tom the general manager and Phil the finance guy were equally as polite and accommodating to all of our questions and needs. You can’t argue with all the benefits of the Priorities for life when you buy at a Priority dealership. I would recommend these guys to family, a friend or a person I meet on the street. More

I had visited the dealership (15 May 2011) approximately two weeks before I made my purchase. That first visit, I met Chuck Wright about five minutes after looking around on the lot. He asked what I had in two weeks before I made my purchase. That first visit, I met Chuck Wright about five minutes after looking around on the lot. He asked what I had in mind (Elantra) and proceeded to show me around the vehicle. He professionally showed me the vehicle’s features from one end to other in great detail, taking time to field questions that I may have had at the time. Finally we took a test drive doing some city and highway driving. Upon return, I told him a particular color I had in mind but it was not available at that time. Chuck gave me his card and said he would call when the color arrived to the dealership. He also emailed me to answer a technical electrical question that I had during the initial visit. Chuck phoned me about four days later to say the color had arrived, but I was looking for a certain package also. We talked on the phone about three other times before I went back to the dealership on 30 May 2011 to see if they had gotten any new vehicles. I had broadened my color choices to 2 colors and was open to not opt for a certain package. Upon arrival I was greeted by a different salesperson but opted to wait for Chuck to finish taking care of the customer he had at that moment. That salesperson proceeded to take charge and start the negotiating process. After figures being scrutinized about three times by both sides, a price was finally reached, just as Chuck came through the showroom door. I had made sure that Chuck’s name was on the paperwork when the price was agreed upon with the other salesperson. Chuck and I then went through the paperwork process and then went through the new vehicle just as we both had during the initial visit. Chuck is a great salesperson. He does not use high pressure tactics or sell you something you do not want. He values your needs and wants in a new vehicle and does not try to push you into something else to make a quota. Pros: If interested in a new vehicle see Chuck Wright. Car is advertised as getting 40 mpg. I got 49.4 driving to work and back. Cons: The dealership’s website is not adequately maintained to show what vehicles are available, nor what options are on vehicles. Some of the other Hyundai dealers in the area have their vehicles listed completely and on the other hand some dealers do not even have a price or color for their vehicles. Priority Hyundai is about the middle of the road as far as website maintenance and information. Perhaps put the IT person on salary and have them update the site after the dealership closes in the evening? More

My car buying experience at Priority Hyundai was excellent. I made an appointment and the car was ready when I arrived for the test drive. Mr. Hearns was extremely knowledgeable about the sonata a excellent. I made an appointment and the car was ready when I arrived for the test drive. Mr. Hearns was extremely knowledgeable about the sonata and answered all questions. Financing and agreeing on a price was easy. I even traded in my old "clunker". I am excited and pleased with my purchase and would recommend that everyone go to Priority for an excellent car buying experience! More