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Priority Lexus Virginia Beach

Virginia Beach, VA

4.9
434 Reviews
Priority Automotive is the original, family-owned Priority group. With locations in Virginia Beach, Newport News, and Suffolk—Priority Lexus Virginia Beach, Priority Lexus Newport News, and Priority Mitsubishi Suffolk—we offer a wide selection of new and used vehicles. Nearly every vehicle we sell is backed by Priorities for Life, which includes oil and filter changes, state inspections, an engine guarantee on new vehicles, towing, and a parts and service guarantee for life (exclusions apply). Now led by Matt Ellmer, continuing the legacy of his father, Dennis Ellmer, our stores remain committed to a customer-first experience. Experience the original, family-owned Priority Automotive.
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3909 Virginia Beach Blvd

Virginia Beach, VA

23452

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Showing 434 reviews

September 03, 2025

Nemo at Priority worked patiently and dedicatedly for a year to find the exact high demand Lexus we had discussed. In addition the purchase process was efficient and seemless. This is our fourth Lexus from More

by Scott M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nemanja Belos
Sep 03, 2025 -

Priority Lexus Virginia Beach responded

Hi Scott, we can’t thank you enough for your continued business and support of Priority Lexus of Virginia Beach. We will be sure to commend Nemo for his hard work and patience in assisting you over the past year. If there’s anything else we can do, just let us know. We wish you many safe and happy miles ahead!

September 03, 2025

My experience with this dealership was great. They kept me informed and I was done in a reasonable amount of time. More

by angybr
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rosalie
September 02, 2025

Very fast and friendly service. Isabella is the best and helped me stay on my schedule for the day. More

by Skeletor1217
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Isabella Rodriguez
Sep 02, 2025 -

Priority Lexus Virginia Beach responded

That's fantastic to hear! We're so glad you had fast and friendly service, and that Isabella was able to help you stay on schedule for the day. Thank you for sharing your positive feedback!

September 02, 2025

Had Tom as our sales, he was the best! ! Got what we asked for and tried his best to work with us! More

by Kristina
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Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Tom
Sep 03, 2025 -

Priority Lexus Virginia Beach responded

That's fantastic to hear! We're so glad that Tom was the best and that he worked his best to get you what you asked for. Thank you for sharing your positive feedback!

September 01, 2025

Nemo was outstanding. He is without a doubt the best salesman I have ever worked with. Very knowledgeable and efficient. No pressure. Made us feel important all the way th More

by bgranz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nemo Belos
Sep 02, 2025 -

Priority Lexus Virginia Beach responded

We're pleased to hear this glowing feedback about Nemo! Thank you for choosing Priority Lexus of Virginia Beach and for sharing your experience. Enjoy your new car!

September 01, 2025

As usual my experience with your service department was great. Don't know what else to say More

by hwilliams16
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brian Service Manager
Sep 02, 2025 -

Priority Lexus Virginia Beach responded

That's wonderful to hear! We're so glad you had a great experience with our service department, as usual. Thank you for sharing your positive feedback!

August 31, 2025

Buying a new car is something I typically enjoy. Buying from NC my salesman, worked well with me. Even provided me photos as my new car arrived. He was not pushy nor were the extended warranty and f More

by David
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Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Kelan
Sep 02, 2025 -

Priority Lexus Virginia Beach responded

That's fantastic to hear! We're so glad you had such a great new car buying experience, especially with Kelan. It sounds like he and the team made the process smooth, not pushy, and efficient on delivery day. Thank you for sharing your positive feedback!

August 30, 2025

Salesman and all associates were very knowledgeable and helpful ~ great experience! Would definitely recommend priority! More

by North Carolina
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Nemo , and Reid
Sep 02, 2025 -

Priority Lexus Virginia Beach responded

Thank you for the review! We’re so pleased you had a knowledgeable and helpful experience with our team. We really appreciate your support of Priority Lexus of Virginia Beach.

August 29, 2025

My only experience with this dealership is through their service department. My service advisor, Sam, was great at communicating with me throughout the process, and the work on my vehicle was completed in a More

by redbne7444
Service Price Transparency
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service Advisor
Sep 02, 2025 -

Priority Lexus Virginia Beach responded

We're pleased to hear Sam took great care of you and kept you informed throughout the service process. We look forward to seeing you next time at Priority Lexus of Virginia Beach!

August 29, 2025

Isabella, Emma and Mike made the service experience enjoyable. Efficient and effective, great teamwork. I cannot say enough about Isabella. She is professional and competent. The email reports and vide More

by Michelle G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Jordan
Sep 02, 2025 -

Priority Lexus Virginia Beach responded

Michelle, thank you for your kind words! We'll be sure to pass along your appreciation to Isabella, Emma, Mike, and the whole service team. See you next time at Priority Lexus of Virginia Beach!

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