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Priority Lexus Virginia Beach

Virginia Beach, VA

Overview
Employees
Reviews
Vehicles
4.9
805 Reviews
Priority Automotive is the original, family-owned Priority group. With locations in Virginia Beach, Newport News, and Suffolk—Priority Lexus Virginia Beach, Priority Lexus Newport News, and Priority Mitsubishi Suffolk—we offer a wide selection of new and used vehicles. Nearly every vehicle we sell is backed by Priorities for Life, which includes oil and filter changes, state inspections, an engine guarantee on new vehicles, towing, and a parts and service guarantee for life (exclusions apply). Now led by Matt Ellmer, continuing the legacy of his father, Dennis Ellmer, our stores remain committed to a customer-first experience. Experience the original, family-owned Priority Automotive.
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3909 Virginia Beach Blvd

Virginia Beach, VA

23452

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Showing 805 reviews

November 06, 2026

Always great service with the Lexus dealership. So glad I switched and will never go back! More

by jloe92003
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rosalie Aguilar
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Nov 09, 2026 -

Priority Lexus Virginia Beach responded

It's wonderful to hear that you received great service at Priority Lexus and will never go back to anything less than the amazing service we provide! Happy driving!

November 06, 2026

Mike is an awesome service manager…. Always keeps me informed and explains things in clear concise terms More

by hjtillman
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
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Nov 06, 2026 -

Priority Lexus Virginia Beach responded

Thank you for sharing your feedback about Mike and our team! We appreciate your business and hope to see you again at Priority Lexus of Virginia Beach.

November 05, 2026

Have been a loyal customer for years! I feel they are sincere about offering good service! More

by Georgie
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Michael Moore
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Nov 06, 2026 -

Priority Lexus Virginia Beach responded

Hi Georgie, thank you so much for being a loyal customer for all these years! It has been a pleasure serving you and look forward to helping keep your vehicle running great!

November 04, 2026

Great customer service from Corbett Carroll. He exhibited what is necessary to keep customers coming back. More

by krefs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbett Carroll
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Nov 04, 2026 -

Priority Lexus Virginia Beach responded

Thank you for sharing your awesome feedback about Corbett! We appreciate your business and we hope to see you again at Priority Lexus of Virginia Beach. Take care!

November 04, 2026

Very pleasant experience Reid was very good at helping us with our 26 Rx 350 More

by joannklee2003
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ben Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron
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Nov 04, 2026 -

Priority Lexus Virginia Beach responded

Thank you so much for the 5-star review! Reid is dedicated to providing top-notch, knowledgeable care, and we’re thrilled to hear he made your experience with your RX 350 so pleasant and seamless. We truly appreciate your business and look forward to welcoming you back to Priority for all your future automotive needs!

November 01, 2026

Corbitt was great! Good timely service! Happy with experience. Will come back again due to his excellent service More

by mrawla01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbitt
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Nov 02, 2026 -

Priority Lexus Virginia Beach responded

We love to hear you are happy with Corbitt's service! Thank you for choosing Priority Lexus of Virginia Beach and we hope to have you back again in the future. Take care!

October 28, 2026

Excellent customer service! Punctual, professional and very knowledgeable in their business. Highest possible recommendation for anyone looking for a car or just their car needs More

by dbristol91
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Samantha P.
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Oct 29, 2026 -

Priority Lexus Virginia Beach responded

Thank you for your excellent review! We appreciate your business and recommendation. See you again at Priority Lexus of Virginia Beach!

October 28, 2026

Mr Montel Harvey was our salesman and I have to say from the moment we met him his professionalism was top notch. He answered all our questions and was definitely knowledgeable about the Vehicle. And he kep More

by Ncross09
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Montel Herve
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Oct 29, 2026 -

Priority Lexus Virginia Beach responded

Congratulations on your new car! It’s great to hear that Montel provided such an excellent experience. Thank you for choosing Priority Lexus of Virginia Beach!

October 28, 2026

I received excellent service today. I didn’t have to wait to long, My representative Mike Moore was very courageous as usual. More

by Jennie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
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Oct 29, 2026 -

Priority Lexus Virginia Beach responded

Hi Jennie, we're glad Mike took such great care of you at Priority Lexus of Virginia Beach. Thank you for sharing your feedback!

October 27, 2026

He very helpful. When I left my personal stuff in the loaner car, he call me and let me know. Thanks, Craigs. More

by billy703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Smith
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Oct 29, 2026 -

Priority Lexus Virginia Beach responded

We’re so glad Craigs could help you out! Thank you for choosing Priority Lexus of Virginia Beach and for sharing your positive feedback with us. We hope to serve you again in the future!

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