Priority Lexus Virginia Beach

Michael my service rep is fabulous , he is always able to answer may questions and give me honest and accurate advise. He had everything ready when I arrived at 7AM and had my car ready when promised . answer may questions and give me honest and accurate advise. He had everything ready when I arrived at 7AM and had my car ready when promised . More

I purchased a preowned 2020 Sienna from William. I found the van listed on Carfax and it was the exact model, trim and year that I was looking for. Sales Rep William was able to walk me through th I found the van listed on Carfax and it was the exact model, trim and year that I was looking for. Sales Rep William was able to walk me through the process to purchase this vehicle even though I live in Missouri. Thanks to his effort and the service crew at Priority Lexus, I was able to fly out to pick up the van and drive it back home with no issues. Well Done Priority Lexus! More

Samanatha was a very responsive and dedicated customer service representative. She communicated well with the customer as well as the service technician performing the maintenance. She will be one of the service representative. She communicated well with the customer as well as the service technician performing the maintenance. She will be one of the main reasons I return for further service. More

Mike and Team were fantastic. I appreciate how he explained what needed to be done. His communication throughout the whole process was wonderful. Thank you so much for the great I appreciate how he explained what needed to be done. His communication throughout the whole process was wonderful. Thank you so much for the great customer service and quality care! More

Brian was efficient and kind. Explained all services being done. Communication was good and I liked the texting option. Explained all services being done. Communication was good and I liked the texting option. More

Corbet was actually wonderful as usual. The detailing of my car inside and outside has a lot to be desired. One of the things that it came in for with my windshield and it was not done whic The detailing of my car inside and outside has a lot to be desired. One of the things that it came in for with my windshield and it was not done which I thought it was gonna be done on that day. As they told me everything was done, and my car was ready to go, but the windshield was not repaired so therefore it was not ready to go. Hoping that the next time I bring my car back in I get better results. More

Brian Winslow is always a 5 star 🌟 service writer for me. Will go back to him again for my next service visit me. Will go back to him again for my next service visit More

Ron Jordan was a true professional and made for an excellent sales experience. Chris in the Finance office was an absolute asset and was very informative and straight forward. The entirety of the staf excellent sales experience. Chris in the Finance office was an absolute asset and was very informative and straight forward. The entirety of the staff we encountered were excellent and made shopping for a new vehicle while being accompanied by our tired 4 year old very easy. Thank you to the staff at Priority Lexus! More

They are very honest, open, and straightforward with their service and provide the opportunity to have extra services preformed, but completely optional and up to the customer. I never felt pressured or their service and provide the opportunity to have extra services preformed, but completely optional and up to the customer. I never felt pressured or guilted into buying any additional services and genuinely enjoyed the overall dealership service process. More

I was in for a routine service and a state inspection. Craig was friendly, courteous, and professional . Craig was friendly, courteous, and professional . More