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Priority Lexus Virginia Beach
Virginia Beach, VA
388 Reviews
Priority Automotive is the original, family-owned Priority group. With locations in Virginia Beach, Newport News, and Suffolk—Priority Lexus Virginia Beach, Priority Lexus Newport News, and Priority Mitsubishi Suffolk—we offer a wide selection of new and used vehicles. Nearly every vehicle we sell is backed by Priorities for Life, which includes oil and filter changes, state inspections, an engine guarantee on new vehicles, towing, and a parts and service guarantee for life (exclusions apply). Now led by Matt Ellmer, continuing the legacy of his father, Dennis Ellmer, our stores remain committed to a customer-first experience. Experience the original, family-owned Priority Automotive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 388 reviews
April 17, 2025
Very easy to work with and accommodating to what I wanted in my vehicle. Great customer service. Would highly recommend to new buyers. in my vehicle. Great customer service. Would highly recommend to new buyers. More
by Ronnell Bledsoe
April 16, 2025
Corbitt was my service rep. I was taken in as soon as I arrived with no waiting. He kept me informed of issues needed beyond the 25,000 maintenance work. Loaner was also avai I was taken in as soon as I arrived with no waiting. He kept me informed of issues needed beyond the 25,000 maintenance work. Loaner was also available. More
by lmshearer
Employees Worked With
Corbitt
April 16, 2025
Corbitt my service advisor is always friendly professional and knowledgeable. I enjoy getting my vehicle serviced at Priority. Nice staff and good service along with a great atmosphere. professional and knowledgeable. I enjoy getting my vehicle serviced at Priority. Nice staff and good service along with a great atmosphere. More
by Doretha Higj
Employees Worked With
Corbitt
April 14, 2025
Rose, my service representative. She was informative, patient, and understanding. She answered my questions and laughed at my humorous comments about car services and pricing. Rose r She was informative, patient, and understanding. She answered my questions and laughed at my humorous comments about car services and pricing. Rose represented the dealership’s service area very well. KS More
by Exxhale
Employees Worked With
Rose.
April 12, 2025
The service was great. Isabella was efficient and very nice. The car was serviced in a good amount of time. Isabella was efficient and very nice. The car was serviced in a good amount of time. More
by lexxy02
April 11, 2025
Purchasing my new LEXUS NX 350 hybrid was such a pleasant experience at Priority Lexus. Working with my sales person Brent was a pleasure. He was helpful and professional, but never pressured me. He gave me experience at Priority Lexus. Working with my sales person Brent was a pleasure. He was helpful and professional, but never pressured me. He gave me all the information I requested, and answered all my questions with no resorting to high-pressure sales tactics. All the people I dealt with in the purchasing process, were efficient and professional. A+ recommendation! More
by Claudia.cosim
