Priority Lexus Virginia Beach

Isabella was excellent, very professional and helpful , explaining a feature in my car I was having trouble with The video of the technician was also excellent, I am very impressed with priority Lexus explaining a feature in my car I was having trouble with The video of the technician was also excellent, I am very impressed with priority Lexus More

Brian Winslow is my service representative, taking care of my cars for many years. He’s wonderful. We’ve established a nice provisional friendship. He deserves 5 uber stars. He’s da man! of my cars for many years. He’s wonderful. We’ve established a nice provisional friendship. He deserves 5 uber stars. He’s da man! More

Its always a pleasant visit to this service department. There are recommendations of what has to be done BUT there’s no pressure tactics to sell the services. My service advisor, Ms. Bonnie Larowe is cou There are recommendations of what has to be done BUT there’s no pressure tactics to sell the services. My service advisor, Ms. Bonnie Larowe is courteous, very professionsl, and pleasant to deal with. More

Returning to a Priority dealership after taking a few years off from buying a new car. The sale was nothing less than outstanding. I have no doubt that the follow on care/services throughout the life of years off from buying a new car. The sale was nothing less than outstanding. I have no doubt that the follow on care/services throughout the life of the vehicle will be anything but exceptional. More

Rosalie’s friendly and caring approach made the process very easy for me. I'll definitely recommend your services to my family and friends. very easy for me. I'll definitely recommend your services to my family and friends. More

Excellent service and very friendly workers. Love my Lexus. Great place to deal with. Thanks Love my Lexus. Great place to deal with. Thanks More

From the moment I pulled into the parking lot, I was greeted by my salesman, Iggi, before I could even make it through the door. From the second I sat down at his desk, he gave me the space to fully exp greeted by my salesman, Iggi, before I could even make it through the door. From the second I sat down at his desk, he gave me the space to fully explain my situation, my insurance company totaling out my car, my concerns about unnecessary credit pulls, and wanting to avoid having my information run through a bunch of banks or finance companies. He listened, understood, and immediately helped me narrow my search to something practical and within my range: a car under $35k, plus my GAP and extended warranty package. From start to finish, he delivered top-notch customer service with genuine hospitality. He made sure I was comfortable, constantly checked in with updates from finance, and even offered water or coffee while everything was being finalized. The entire process was smooth, fast, and stress-free. Thank you again, Iggi, and the entire Lexus Priority team of Virginia Beach. You all made a difficult situation so much easier, and I truly appreciate it. More

I will start with very organized/ clean, courteous, and professional. Friendly, Optimizing my comfort/care. professional. Friendly, Optimizing my comfort/care. More

Excellent customer service! On time. Very informative. Texting every stage of service review simply amazing. On time. Very informative. Texting every stage of service review simply amazing. More

Really great service and was completed efficiently. Bonnie was wonderful and so nice. It was a very good experience Bonnie was wonderful and so nice. It was a very good experience More