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Priority Lexus Virginia Beach

Virginia Beach, VA

Overview
Employees
Reviews
Vehicles
4.9
448 Reviews
Priority Automotive is the original, family-owned Priority group. With locations in Virginia Beach, Newport News, and Suffolk—Priority Lexus Virginia Beach, Priority Lexus Newport News, and Priority Mitsubishi Suffolk—we offer a wide selection of new and used vehicles. Nearly every vehicle we sell is backed by Priorities for Life, which includes oil and filter changes, state inspections, an engine guarantee on new vehicles, towing, and a parts and service guarantee for life (exclusions apply). Now led by Matt Ellmer, continuing the legacy of his father, Dennis Ellmer, our stores remain committed to a customer-first experience. Experience the original, family-owned Priority Automotive.
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3909 Virginia Beach Blvd

Virginia Beach, VA

23452

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Showing 448 reviews

September 08, 2025

Everything was top flight. Personnel were professional, prolite and accommodating. Couldnask for more.from a dealership. More

by kenbutcher
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service personnel
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Sep 08, 2025 -

Priority Lexus Virginia Beach responded

We’re so happy you enjoyed your experience! Thank you for choosing Priority Lexus of Virginia Beach and sharing your support. See you next time!

September 07, 2025

I was so pleased with how quickly the service department was able to schedule me , I called at 4:30 pm on a Friday and they were able to get me in the next day. Mike Moore and his team did an excellent jo More

by margiefinneran
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
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Sep 08, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your experience with Mike and the team! We are glad your service was prompt and efficient. Thank you for choosing Priority Lexus of Virginia Beach!

September 06, 2025

I was told my battery was low and I needed another. I brought the battery from Lexus. They charge me labor fee. If I know they was going to charge me for labor, I would have bought the battery and got More

by shannonburrus2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jay Connolly
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2025 -

shannonburrus2 responded

Priority Lexus Virginia Beack

Sep 08, 2025 -

Priority Lexus Virginia Beach responded

Shannon, I apologize for any confusion regarding the labor fee. We strive to be transparent with our pricing and services, so it's concerning to hear about your experience. If you have further questions or would like assistance, please feel free to reach out. Thank you, Priority Customer Relations - feedback@priorityautomotive.com.

September 04, 2025

Brian Winslow provides excellent service. He is truly an asset to the company , very knowledgeable More

by Waheedlinda
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Winslow
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Sep 05, 2025 -

Priority Lexus Virginia Beach responded

That's fantastic to hear! We're so glad you had an excellent experience with Brian Winslow and that you find him to be a truly knowledgeable asset to the company. Thank you for sharing your positive feedback!

September 04, 2025

Corbitt Caroll is been very friendly and helpful always. Priority Lexus is a great place to take your car for maintenance service. More

by adelita8454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbitt Caroll
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Sep 05, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your feedback about Corbitt Caroll. Providing helpful and friendly service is always our goal at Priority Lexus of Virginia Beach. We are here to help with any future automotive needs!

September 03, 2025

Nemo at Priority worked patiently and dedicatedly for a year to find the exact high demand Lexus we had discussed. In addition the purchase process was efficient and seemless. This is our fourth Lexus from More

by Scott M
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nemanja Belos
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Sep 03, 2025 -

Priority Lexus Virginia Beach responded

Hi Scott, we can’t thank you enough for your continued business and support of Priority Lexus of Virginia Beach. We will be sure to commend Nemo for his hard work and patience in assisting you over the past year. If there’s anything else we can do, just let us know. We wish you many safe and happy miles ahead!

September 03, 2025

My experience with this dealership was great. They kept me informed and I was done in a reasonable amount of time. More

by angybr
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosalie
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Sep 04, 2025 -

Priority Lexus Virginia Beach responded

Thank you for choosing Priority Lexus of Virginia Beach and for sharing your five-star review! See you again next time!

September 02, 2025

Very fast and friendly service. Isabella is the best and helped me stay on my schedule for the day. More

by Skeletor1217
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella Rodriguez
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Sep 02, 2025 -

Priority Lexus Virginia Beach responded

That's fantastic to hear! We're so glad you had fast and friendly service, and that Isabella was able to help you stay on schedule for the day. Thank you for sharing your positive feedback!

September 02, 2025

Had Tom as our sales, he was the best! ! Got what we asked for and tried his best to work with us! More

by Kristina
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom
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Sep 03, 2025 -

Priority Lexus Virginia Beach responded

That's fantastic to hear! We're so glad that Tom was the best and that he worked his best to get you what you asked for. Thank you for sharing your positive feedback!

September 01, 2025

Nemo was outstanding. He is without a doubt the best salesman I have ever worked with. Very knowledgeable and efficient. No pressure. Made us feel important all the way th More

by bgranz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nemo Belos
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Sep 02, 2025 -

Priority Lexus Virginia Beach responded

We're pleased to hear this glowing feedback about Nemo! Thank you for choosing Priority Lexus of Virginia Beach and for sharing your experience. Enjoy your new car!

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