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Priority Lexus Virginia Beach

Virginia Beach, VA

4.9
285 Reviews

3909 Virginia Beach Blvd

Virginia Beach, VA

23452

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Showing 285 reviews

April 18, 2025

Priority Lexus Service Department in Virginia Beach treats its customers with respect and courtesy. My service advisors were awesome! More

by none2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Apr 21, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your positive experience with the service department at Priority Lexus of Virginia Beach! We're delighted to hear that our team treated you with respect and courtesy. We look forward to serving you again in the future!

April 18, 2025

My wife and I were extremely impressed with how easy it was doing business with Priority Lexus Virginia Beach. Lila was our sales representative from start to finish and she didn’t miss a beat. We found he More

by Bill M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 21, 2025 -

Priority Lexus Virginia Beach responded

Bill, we're delighted to hear that Lila provided such a seamless experience for you and Barbara at Priority Lexus of Virginia Beach. Thank you for sharing your positive feedback! Enjoy every moment with your new vehicle!

April 18, 2025

This dealership is always accommodating, friendly and thorough. It’s a pleasure to deal with the same service provider at each visit. More

by Char
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig, service advisor
Apr 21, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your positive experience with Priority Lexus of Virginia Beach! We're delighted to hear that our team consistently provides accommodating and friendly service. We look forward to serving you again in the future!

April 18, 2025

Bonnie was great. Very professional. Explained everything in detail. No surprises. She let me know when my next service is due. More

by nickneighbors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie Larowe
Apr 21, 2025 -

Priority Lexus Virginia Beach responded

We're delighted to hear that Bonnie provided a professional and transparent experience at Priority Lexus of Virginia Beach. It's great knowing you left with all the information needed for your next service! Thanks for sharing your feedback!

April 17, 2025

I was super impressed with my sales person,named Darrell Johnson. He's former military and gets the job done. This was my first new car, and I'm 59. I wanted a specific color both inside & out. He tracked o More

by marcnjudy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Johnson
Apr 18, 2025 -

Priority Lexus Virginia Beach responded

Marcnjudy, we're delighted to hear that Darrell made your first new car purchase at Priority Lexus of Virginia Beach so special! It's wonderful knowing he found the perfect match for you. Enjoy every moment with your new ride!

April 17, 2025

Very easy to work with and accommodating to what I wanted in my vehicle. Great customer service. Would highly recommend to new buyers. More

by Ronnell Bledsoe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reid Schiff, Ben Houston
Apr 18, 2025 -

Priority Lexus Virginia Beach responded

Ronnell, thank you for recommending Priority Lexus of Virginia Beach! We're delighted to hear that our team provided great customer service and met your vehicle needs. Enjoy the ride!

April 17, 2025

I am pleased with the service department. Your dealer management staff, however, does not return my calls. More

by Ericlweber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Accounting, Rob Brasco
Apr 18, 2025 -

Priority Lexus Virginia Beach responded

Eric, thank you for your feedback. We're glad to hear you're pleased with our service department at Priority Lexus of Virginia Beach. We apologize for the communication issue and will work on improving this aspect promptly!

April 16, 2025

Corbitt my service advisor is always friendly professional and knowledgeable. I enjoy getting my vehicle serviced at Priority. Nice staff and good service along with a great atmosphere. More

by Doretha Higj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbitt
Apr 16, 2025 -

Priority Lexus Virginia Beach responded

Your kind words mean a lot to us. We appreciate your support and look forward to helping you again!

April 16, 2025

Corbitt was my service rep. I was taken in as soon as I arrived with no waiting. He kept me informed of issues needed beyond the 25,000 maintenance work. Loaner was also avai More

by lmshearer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbitt
Apr 16, 2025 -

Priority Lexus Virginia Beach responded

We’re happy to hear that you had a great visit! Thanks for trusting Priority.

April 16, 2025

This dealership is the best they are very professional about what is going on with your vehicle 🚗 I would recommend them to everyone I know More

by Vern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Winslow
Apr 18, 2025 -

Priority Lexus Virginia Beach responded

Thank you for recommending Priority Lexus of Virginia Beach! We're delighted to hear that our professionalism made a positive impression on your experience. We look forward to serving you and anyone else in need of assistance with their vehicle!

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