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Priority Lexus Virginia Beach

Virginia Beach, VA

Overview
Employees
Reviews
Vehicles
4.9
805 Reviews
Priority Automotive is the original, family-owned Priority group. With locations in Virginia Beach, Newport News, and Suffolk—Priority Lexus Virginia Beach, Priority Lexus Newport News, and Priority Mitsubishi Suffolk—we offer a wide selection of new and used vehicles. Nearly every vehicle we sell is backed by Priorities for Life, which includes oil and filter changes, state inspections, an engine guarantee on new vehicles, towing, and a parts and service guarantee for life (exclusions apply). Now led by Matt Ellmer, continuing the legacy of his father, Dennis Ellmer, our stores remain committed to a customer-first experience. Experience the original, family-owned Priority Automotive.
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3909 Virginia Beach Blvd

Virginia Beach, VA

23452

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Showing 805 reviews

October 25, 2026

I receive outstanding service everytime I take my car to Priority Lexus. This experience is made possible in my opinion because of Bonnie, our service advisor. She sets the tone from the time I check in. Sh More

by rbautista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie Larau - service advisor
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Oct 26, 2026 -

Priority Lexus Virginia Beach responded

We love hearing you can depend on Bonnie and her team for outstanding service! Thank you for sharing your kind feedback about her and the rest of the team, we hope to see you again at Priority Lexus of Virginia Beach. Safe travels!

October 22, 2026

Excellent Service department. Rosalie went above and beyond to ensure my experience was great and my vehicle was taken care of. More

by David.pickel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not deal with sales or finance
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Oct 26, 2026 -

Priority Lexus Virginia Beach responded

David, thank you for choosing Priority Lexus of Virginia Beach and for sharing your experience with Rosalie and our team! We look forward to assisting you in the future. Safe travels!

October 20, 2026

First time experienced having my car serviced at Priority Lexus Virginia Beach, VA was far beyond amazing! Staff are truly professional and incredibly friendly! And Christian M. who assisted us was amazingly More

by mtib2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Martinez
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Oct 21, 2026 -

Priority Lexus Virginia Beach responded

We love hearing how helpful and friendly Christian and the rest of our team were during your visit! We can't wait to see you again at Priority Lexus of Virginia Beach! Take care!

October 20, 2026

Dealership employees had excellent people skills. Free coffee and water were welcome essentials specially while waiting in the lounge. More

by Sanson sultan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giuseppe Lenzo
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Oct 21, 2026 -

Priority Lexus Virginia Beach responded

Sanson, it makes our day to hear the team provided top-notch service. Thank you for choosing Priority Lexus of Virginia Beach!

October 19, 2026

Got appt. Exactly when I wanted it, did a great job and washed my car before retiring to me More

by Aced15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Riccio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grady Harris, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2026 -

Priority Lexus Virginia Beach responded

Thank you so much for the 5-star review! We're thrilled we could get you scheduled right when you wanted, deliver great service, and return your car clean and freshly washed. We truly appreciate your business and look forward to seeing you at Priority again!

October 19, 2026

Service is always efficient and good. Corbett is outstanding and very personable. Priority always makes you feel special More

by Kathygarris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbett
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Oct 19, 2026 -

Priority Lexus Virginia Beach responded

We're proud to hear Corbett and our service team made you feel special at Priority Lexus of Virginia Beach. Thank you for your kind words, and we look forward to assisting you again! Safe travels!

October 19, 2026

Michael went above and beyond for me, I appreciate all his attentiveness. I truly thank him More

by Carettaduncan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Oct 19, 2026 -

Priority Lexus Virginia Beach responded

Thank you so much for the 5-star review! Michael is top-tier, and we’re thrilled to hear how much his attentiveness and above-and-beyond care meant to you. We truly appreciate your business and look forward to welcoming you back to Priority!

October 18, 2026

Christian Martinez is the absolute best! !! He definitely prioritizes his customers first and he cares for real!!! More

by janameans1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Martinez
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Oct 19, 2026 -

Priority Lexus Virginia Beach responded

Thank you for the great review! We are thrilled to hear that Christian went above and beyond to assist you. We'll pass along your thanks to him. Have a fantastic day, from all of us at Priority Lexus of Virginia Beach!

October 17, 2026

Easy as I hoped it would be! Reid was a pleasure to work with and I think he knows Lexus vehicles better than the designers! More

by wwc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Reid Schiff
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Oct 19, 2026 -

Priority Lexus Virginia Beach responded

Thank you for choosing Priority Lexus of Virginia Beach and for sharing your experience with Reid. We are here to help with any future needs too! Safe travels!

October 16, 2026

I have been working with Michael Moore as my maintenance consultant for over 25 years. In that time he has been nothing less than a consummate professional. I trust his word and I respect his knowledge of t More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Rose
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Oct 19, 2026 -

Priority Lexus Virginia Beach responded

Wayne, your feedback means the world to us at Priority Lexus of Virginia Beach. We're grateful for your trust over the years. Michael will be thrilled to hear this, too!

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