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Priority Lexus Virginia Beach

Virginia Beach, VA

4.9
769 Reviews
Priority Automotive is the original, family-owned Priority group. With locations in Virginia Beach, Newport News, and Suffolk—Priority Lexus Virginia Beach, Priority Lexus Newport News, and Priority Mitsubishi Suffolk—we offer a wide selection of new and used vehicles. Nearly every vehicle we sell is backed by Priorities for Life, which includes oil and filter changes, state inspections, an engine guarantee on new vehicles, towing, and a parts and service guarantee for life (exclusions apply). Now led by Matt Ellmer, continuing the legacy of his father, Dennis Ellmer, our stores remain committed to a customer-first experience. Experience the original, family-owned Priority Automotive.
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3909 Virginia Beach Blvd

Virginia Beach, VA

23452

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Showing 769 reviews

September 11, 2026

Priority Lexus has always been a pleasure to deal with. I’ve had several techs over the years, but Bonnie made this service the easiest yet. Highly recommended. More

by stemple001
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Recommend Dealer
Yes
Employees Worked With
Bonnie L.
Sep 15, 2026 -

Priority Lexus Virginia Beach responded

Thank you for sharing your fantastic feedback about Bonnie and the team. We truly appreciate your continued support and recommendation! - Priority Lexus of Virginia Beach

September 11, 2026

Excellent service. Strongly recommend. Mike was great to work with. Treated with respect and like I mattered More

by Temetcalf
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Yes
Employees Worked With
Mike Moore
Sep 15, 2026 -

Priority Lexus Virginia Beach responded

Thank you for recommending Mike and our team at Priority Lexus of Virginia Beach! We appreciate your business and hope to see you again down the road.

September 11, 2026

Brian and the team at the dealership are amazing. Extremely friendly and knowledgeable and honest about what needs to be done and what can wait if need be. They gave me a great loaner vehicle since I More

by Alexandra
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Yes
Employees Worked With
Brian
Sep 15, 2026 -

Priority Lexus Virginia Beach responded

Alexandra, thank you for choosing Priority Lexus of Virginia Beach and for sharing your amazing feedback about Brian and the rest of our team. We are always here to help, and we wish you safe travels ahead!

September 11, 2026

Samantha and the service team did and outstanding job. 35,000 mile check-up and new tires. Very happy with the overall experience. More

by arthurmahony
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Yes
Employees Worked With
Samantha
Sep 15, 2026 -

Priority Lexus Virginia Beach responded

Arthur, thank you for sharing your awesome feedback about Samantha and our team! We are pleased to hear you had a successful and smooth visit. We hope to welcome you back to Priority Lexus of Virginia Beach again in the future!

September 11, 2026

Clayton made buying a new car enjoyable! He was relaxed , knowledgeable, and a great listener. More

by Candyzuhars
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Yes
Employees Worked With
Sam & Mr Brooklyn, NY.
Sep 11, 2026 -

Priority Lexus Virginia Beach responded

Thank you so much for another fantastic review! We are thrilled to hear that Clayton made your car-buying experience so enjoyable, relaxed, and seamless. Being knowledgeable and truly listening to our guests' needs is what makes Clayton so great at what he does, and we will be sure to share your kind words and high praise with him directly! Thank you again for your continued trust and support. Enjoy your new vehicle, and we look forward to taking great care of you whenever you visit us next!

September 10, 2026

Bonnie is awesome and super helpful. The Priority Service department did great work on my NX! More

by RR
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Recommend Dealer
Yes
Employees Worked With
Bonnie, Nicolas
Sep 11, 2026 -

Priority Lexus Virginia Beach responded

Thank you so much for another great review! We are delighted to hear that Bonnie took such awesome care of you and that our service department delivered great work on your NX. Keeping your Lexus running smoothly with the friendly, helpful service you expect from us is always our top goal. We will be sure to share your kind words with Bonnie and the service team, and we look forward to working together to take care of your NX on your next visit!

September 09, 2026

The people at Priority are a pleasure to work with. Luke is a fine young man; so very helpful and knowledgeable. More

by pstromann
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Recommend Dealer
Yes
Employees Worked With
Luke West
Sep 10, 2026 -

Priority Lexus Virginia Beach responded

We're excited to see your feedback! We will be sure to pass along your kind words to Luke and the rest of the team at Priority Lexus of Virginia Beach. Thank you!

September 09, 2026

My experience was eventful. I was relax as I waited on my vehicle. This was my first experience with Lexus service and I was very pleased. More

by normaowensagency
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Recommend Dealer
Yes
Employees Worked With
Bonnie
Sep 10, 2026 -

Priority Lexus Virginia Beach responded

We are thrilled you felt comfortable and well taken care of during your first service visit. Thank you for choosing Priority Lexus of Virginia Beach and for sharing your feedback! Safe travels!

September 08, 2026

Outstanding experience, we wanted the hard to find GX 550 in Nori Green and Ron Jordan got us one in three months! Kept us informed of the vehicles progress from when it was built on July 4th to departure o More

by WILLIAM.LIPSETT
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Recommend Dealer
Yes
Employees Worked With
Ron Jordan, Montel and ROB
Sep 10, 2026 -

Priority Lexus Virginia Beach responded

William, thank you for your continued loyalty and for sharing your fantastic feedback about our team! We are so pleased to hear about your seamless purchasing experience and we hope you enjoy the new GX 550. We look forward to seeing you in our service department next! - Priority Lexus of Virginia Beach

September 08, 2026

The service experience was great as usual. The service advisor was very courteous and professional. The service completed before the estimated time. Priority Lexus keep up the good work! More

by Tone Babauta
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Recommend Dealer
Yes
Employees Worked With
Christian Martinez
Sep 10, 2026 -

Priority Lexus Virginia Beach responded

Hi Tone, thank you for choosing Priority Lexus of Virginia Beach and for sharing your feedback regarding our professional and timely Service Team. We look forward to welcoming you back next time. Take care.

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