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Priority Lexus Virginia Beach
Virginia Beach, VA
785 Reviews
Priority Automotive is the original, family-owned Priority group. With locations in Virginia Beach, Newport News, and Suffolk—Priority Lexus Virginia Beach, Priority Lexus Newport News, and Priority Mitsubishi Suffolk—we offer a wide selection of new and used vehicles. Nearly every vehicle we sell is backed by Priorities for Life, which includes oil and filter changes, state inspections, an engine guarantee on new vehicles, towing, and a parts and service guarantee for life (exclusions apply). Now led by Matt Ellmer, continuing the legacy of his father, Dennis Ellmer, our stores remain committed to a customer-first experience. Experience the original, family-owned Priority Automotive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 785 reviews
September 28, 2026
This is the second vehicle I’ve purchased from Priority Lexus in the past year. On both purchases, my sales representative was Giuseppe, who is an absolute joy to work with and incredibly knowledgeable abo Lexus in the past year. On both purchases, my sales representative was Giuseppe, who is an absolute joy to work with and incredibly knowledgeable about the Lexus brand. He treats you like family and ensures the entire buying process is smooth and stress-free. This time around, I was looking for something comparable to my Toyota Highlander. Giuseppe introduced me to the 2026 TX 500h F Sport. After a quick test drive, it was clear this was a major upgrade and an phenomenal value. I couldn't be happier with my purchase or with Giuseppe’s fantastic service! I would recommend Priority Lexus and Giuseppe to anyone looking for a great vehicle. More
by jamesdaddydad
Employees Worked With
Other Employees :
Giuseppe five stars
September 28, 2026
As always Priority Lexus is a dream to work with. Luke was exceptional !!! I will always buy a Lexus just because of their te!!!! Luke was exceptional !!! I will always buy a Lexus just because of their te!!!! More
by alohalsf
September 27, 2026
I have been a customer of this dealership for 15 years. I know I’m going to have good service each time I visit. Bonnie is an excellent service advisor. I know I’m going to have good service each time I visit. Bonnie is an excellent service advisor. More
by Jwbaber
Employees Worked With
Bonnie, service advisor. She is very knowledgeable and helpful.
September 25, 2026
My service consultant Corbitt kept me informed of the status of my vehicle and provided more useful information when I picked up my vehicle. The technician provided me with a complete picture of what was status of my vehicle and provided more useful information when I picked up my vehicle. The technician provided me with a complete picture of what was wrong with my HVAC system and options on addressing the issues. All in all great communication and service from the Lexus team. More
by fire_mn
Employees Worked With
Corbitt Carroll
September 25, 2026
Craig and the Service team at Priority Lexus are by far the best automotive service department I have ever dealt with regardless of brand ! the best automotive service department I have ever dealt with regardless of brand ! More
by Jprenager
Employees Worked With
September 24, 2026
Priority is pretty easy to deal with. Dillon was low key and prompt to respond and follow up with answers to questions. The purchase and pickup was relatively painless. Was able to confir Dillon was low key and prompt to respond and follow up with answers to questions. The purchase and pickup was relatively painless. Was able to confirm pricing and details on line and by phone. More
by Jim
Employees Worked With
Dillon
September 24, 2026
My recent service at Priority Lexus of Virginia Beach was flawless as usual due to the great coordination from Corbitt and his team of skilled mechanics. They deliver my car when promised they are satisfied flawless as usual due to the great coordination from Corbitt and his team of skilled mechanics. They deliver my car when promised they are satisfied only when I’m satisfied. More
by larry
Employees Worked With
Corbitt
September 21, 2026
Great experience. Staff provided excellent customer service. All were very professional. Prompt service provided. Pleased with the outcome. Highly recommended. Staff provided excellent customer service. All were very professional. Prompt service provided. Pleased with the outcome. Highly recommended. More
by icbone80
