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Priority Lexus Virginia Beach

Virginia Beach, VA

Overview
Employees
Reviews
Vehicles
4.9
692 Reviews
Priority Automotive is the original, family-owned Priority group. With locations in Virginia Beach, Newport News, and Suffolk—Priority Lexus Virginia Beach, Priority Lexus Newport News, and Priority Mitsubishi Suffolk—we offer a wide selection of new and used vehicles. Nearly every vehicle we sell is backed by Priorities for Life, which includes oil and filter changes, state inspections, an engine guarantee on new vehicles, towing, and a parts and service guarantee for life (exclusions apply). Now led by Matt Ellmer, continuing the legacy of his father, Dennis Ellmer, our stores remain committed to a customer-first experience. Experience the original, family-owned Priority Automotive.
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3909 Virginia Beach Blvd

Virginia Beach, VA

23452

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Showing 692 reviews

June 15, 2026

I am very grateful for the excellent service given to me! Everyone is so professional and friendly! I would highly recommend Priority Lexus to anyone who needs a car or service!! A special shout out to Chris More

by lindatidwell003
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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Jun 16, 2026 -

Priority Lexus Virginia Beach responded

Thank you for your glowing review and recommendation, Linda! We're delighted to hear that Christian and the team provided you with top-notch service. We look forward to serving you again here at Priority Lexus of Virginia Beach! Safe driving!

June 15, 2026

Corbitt is the best. Very easy to deal with. Always informative and enjoy talking with him. More

by Greenleecruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbitt Carroll
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Jun 16, 2026 -

Priority Lexus Virginia Beach responded

Thank you so much for the wonderful feedback! We are absolutely thrilled to hear that Corbitt is the best and that he makes your visits so easy and informative. Enjoying a great conversation while taking care of business is the perfect combination, and we will be sure to share your kind words with him! We truly appreciate your business and look forward to your next visit with Corbitt!

June 14, 2026

Fantastic job by Priority Lexus on servicing my ES300h. Fast job executed with extreme professionalism. In particular I have to note the fantastic job done by Craig, my service advisor. He always takes More

by gittelwl
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Craig Smith, Service Department
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Jun 15, 2026 -

Priority Lexus Virginia Beach responded

Thank you for choosing Priority Lexus of Virginia Beach and for sharing your experience with Craig and our service team. If you ever need anything else, we're always here to assist you. Safe travels ahead!

June 10, 2026

Excellent experience with Priority Lexus and with my Sales Agent. My new car was delivered as promised and the process was as expected. First rate experience! More

by tkcole203
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Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Reid Schiff
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Jun 11, 2026 -

Priority Lexus Virginia Beach responded

Thank you for sharing your feedback about our team! We are glad the entire purchase process went smoothly. Enjoy your new car! -Priority Lexus of Virginia Beach

June 10, 2026

Our salesman Reid was excellent. So helpful and knowledgeable which made for a pleasant experience. I love my new RX350💕 More

by Sherry.wimer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reid Schiff
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Jun 11, 2026 -

Priority Lexus Virginia Beach responded

Sherry, thank you for choosing Priority Lexus of Virginia Beach and for sharing your experience with Reid. We're so happy to hear you're loving your new RX 350! Safe travels!

June 09, 2026

William Anderson was an excellent! ! Did a really great job in making my buying experience a pleasant experience More

by jonathan566845
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
William Anderson
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Jun 09, 2026 -

Priority Lexus Virginia Beach responded

Jonathan, thank you for choosing Priority Lexus of Virginia Beach and for sharing your experience with William. We wish you many safe and happy miles!

June 07, 2026

The service is excellent. I greatly appreciate the detail that’s provided in the video. More

by Wsmith12
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Corbett Carroll
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Jun 08, 2026 -

Priority Lexus Virginia Beach responded

Thank you so much for the excellent feedback! We are thrilled to hear that you love the video updates. We know how important transparency is when it comes to your vehicle's care, so our technicians love utilizing those videos to walk you through the details and show you exactly what's happening under the hood. It’s all about giving you total peace of mind! We greatly appreciate your business and look forward to providing you with another clear, top-tier experience on your next visit!

June 06, 2026

Dealership was very welcoming, clean, and knowledgeable. I was never rushed or pressured into making a purchase. My sales person, William Anderson was great. He showed me several different vehicles and was More

by Elihort
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Anderson
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Jun 08, 2026 -

Priority Lexus Virginia Beach responded

We are grateful for your feedback! It’s wonderful to hear that William, Joel, and the rest of the team made you feel welcome and supported throughout the process. We’re proud of our team and will pass along your kind words. Thank you for choosing Priority Lexus of Virginia Beach!

June 06, 2026

Service here was great. Easy check-in & out. Everything went smoothly. Highly recommend them for service for all vehicles. More

by dd.jacobs
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Recommend Dealer
Yes
Employees Worked With
Michael in service
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Jun 08, 2026 -

Priority Lexus Virginia Beach responded

We are glad you had a seamless experience with our team! Thank you for choosing Priority Lexus of Virginia Beach and for sharing your support. We hope to see you again down the road!

June 05, 2026

Samantha, the service rep. , is very pleasant and thorough. She is always nice to work with. More

by scbbrock10
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jay Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2026 -

scbbrock10 responded

Samantha,the service rep., is very pleasant and thorough. She is always nice to work with.

Jun 08, 2026 -

Priority Lexus Virginia Beach responded

Thank you so much for the wonderful feedback! We are absolutely thrilled to hear that Samantha is always so pleasant, thorough, and nice to work with. Consistency is everything to us, and Samantha always goes above and beyond to ensure our guests receive both clear communication and top-tier hospitality. We will be sure to pass your kind words along to her—she will be delighted to hear them! We truly appreciate your continued business and look forward to welcoming you back for another seamless experience with Samantha next time!

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