Priority Lexus Virginia Beach

Service was thorough and efficient. Evaluates were on precise and accurate. Got a good opinion on new tires. Evaluates were on precise and accurate. Got a good opinion on new tires. More

As always, outstanding service and results during my recent visit to the Priority Lexus dealership to get a leak in the floorboard area addressed. The service rep., Corbitt Carroll, even coordinated the recent visit to the Priority Lexus dealership to get a leak in the floorboard area addressed. The service rep., Corbitt Carroll, even coordinated the use of a leak specialist to address and resolve the elusive interior leak issue. Corbiitt kept me well informed during each phase of the service event. His professional manner, and exemplary success rate in getting service visits accomplished right the first time are the reasons that I go to this dealership when needs arise for getting my vehicle serviced. More

Priority Lexus Virginia Beach does Awesome top notch service! Great people! Love my Lexus car! And they care about the customer! service! Great people! Love my Lexus car! And they care about the customer! More

It was Perfect and 100 % customer service and service end everything solved fast and professionally. end everything solved fast and professionally. More

My first scheduled maintenance on my new RX350 went well yesterday. As usual, Mike and his team got me in and out without delay and it was great having the car washed and vacuumed in this heavy pollen seaso yesterday. As usual, Mike and his team got me in and out without delay and it was great having the car washed and vacuumed in this heavy pollen season! More

Isabella was amazing as usual! She handled my 10,000 mile service very well! I really liked the mechanic’s video as well. Thank you very much! She handled my 10,000 mile service very well! I really liked the mechanic’s video as well. Thank you very much! More

Everyonewe have dealt with has managed to combine professionalism with friendliness to create a pleasant and inviting atmosphere. Thank you professionalism with friendliness to create a pleasant and inviting atmosphere. Thank you More

I went in to have electronic warning system checked because of lights on. My understanding that this would be checked on diagnostic machine. Appointment was at 12 noon; technician came for me around 3: because of lights on. My understanding that this would be checked on diagnostic machine. Appointment was at 12 noon; technician came for me around 3:30 I was never informed during that time of what was going on with diagnostic. Because of the long wait, they did waive the cost of a new gas cap which was all that was found by the $199 test! More

OVERPRICED. First time customer. Replace purge valve in 2022 RX350L. Diag, parts, labor, $560 (w coupon). Should be $400 tops. Offered to "price match" other dea First time customer. Replace purge valve in 2022 RX350L. Diag, parts, labor, $560 (w coupon). Should be $400 tops. Offered to "price match" other dealers rather price fairly. BTW, wife had to bring in car. Last time customer. More

Like always I received quality service and Isabella made sure that I walked away pleased after my service appointment. sure that I walked away pleased after my service appointment. More