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Priority Lexus Virginia Beach

Virginia Beach, VA

Overview
Employees
Reviews
Vehicles
4.9
452 Reviews
Priority Automotive is the original, family-owned Priority group. With locations in Virginia Beach, Newport News, and Suffolk—Priority Lexus Virginia Beach, Priority Lexus Newport News, and Priority Mitsubishi Suffolk—we offer a wide selection of new and used vehicles. Nearly every vehicle we sell is backed by Priorities for Life, which includes oil and filter changes, state inspections, an engine guarantee on new vehicles, towing, and a parts and service guarantee for life (exclusions apply). Now led by Matt Ellmer, continuing the legacy of his father, Dennis Ellmer, our stores remain committed to a customer-first experience. Experience the original, family-owned Priority Automotive.
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3909 Virginia Beach Blvd

Virginia Beach, VA

23452

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Showing 452 reviews

February 26, 2025

Great service and Craig very informative and helpful. The car wash was minimal. Would go back when needed. Good price from Craig. Helpful and knowledgeable. More

by Sweetbabyjanie
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service
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Feb 28, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your experience with us at Priority Lexus of Virginia Beach! We're glad to hear Craig provided informative and helpful service, and we appreciate your feedback on the car wash. Looking forward to assisting you again in the future!

February 26, 2025

Micheal is great ,knowledgeable and patient. He deserves a raise ! Awesome Work way to go Lexus More

by nverett
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal
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Feb 28, 2025 -

Priority Lexus Virginia Beach responded

Your 5-star review is greatly appreciated! Thank you for being a part of the Priority family!

February 23, 2025

Tom is so friendly and take his job very seriously he goes beyond to help you. I am so happy and very glad to do business with you I will recommend him to everyone that want to buy a car from Lexus. He i More

by ledai6
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Recommend Dealer
Yes
Employees Worked With
Ben Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom
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Feb 25, 2025 -

Priority Lexus Virginia Beach responded

We're delighted to hear that Tom provided such exceptional service at Priority Lexus of Virginia Beach! Thank you for recommending him and sharing your positive experience. Enjoy your new car, and we look forward to seeing you again in the future!

February 22, 2025

Very organized process with a clean and comfortable waiting room. Free coffee, tea and pastries! More

by CardinalWayne
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jay Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2025 -

Priority Lexus Virginia Beach responded

Your positive feedback is greatly appreciated! Thank you for trusting Priority—we look forward to continuing to serve you.

February 21, 2025

Great experience dealing with Tom at Priority Lexus! He was first class very professional! Even Gidget the Malshipoo liked him and everyone else she met there. They really made us feel welcome throughou More

by milton.benton
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Harmon
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Feb 25, 2025 -

Priority Lexus Virginia Beach responded

It's wonderful to hear that Tom and the team at Priority Lexus of Virginia Beach made your experience enjoyable, even for Gidget! We're glad you felt welcomed throughout the process. Thank you for choosing us to help find a ride for your daughter!

February 21, 2025

The service was done on time. They were courteous. They informed me of the car’s status while it was there. More

by 1ardalan1
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike moore
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Feb 25, 2025 -

Priority Lexus Virginia Beach responded

We're delighted to hear that you had a timely and courteous service experience at Priority Lexus of Virginia Beach. Keeping our customers informed is important to us, so we're glad we met your expectations!

February 18, 2025

Ron is very helpful from the test drive till the end of transactions. I highly recommend him. More

by Joy blanco
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Recommend Dealer
Yes
Employees Worked With
Ron Jordan
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Feb 19, 2025 -

Priority Lexus Virginia Beach responded

Thanks for the high rating! It means a lot to our team at Priority. We hope to see you again soon!

February 16, 2025

Isabella at Priority Lexus assisted us with a last minute problem. She handled it quickly and did a good job. We couldn't have asked for anything more. More

by jimidge61
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Recommend Dealer
Yes
Employees Worked With
Isabella
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Feb 18, 2025 -

Priority Lexus Virginia Beach responded

Jimidge61, we're delighted to hear that Isabella provided such efficient assistance at Priority Lexus of Virginia Beach. Thank you for sharing your experience with us!

February 14, 2025

Excellent service, good job Cameron. I’m going to recommend to my friends to buy Lexus and find Cameron. More

by Loirantan
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Cameron
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Feb 18, 2025 -

Priority Lexus Virginia Beach responded

We're delighted to hear that Cameron provided excellent service at Priority Lexus of Virginia Beach! Thank you for recommending us, and we look forward to assisting your friends with their future purchases.

February 13, 2025

My advisor, Craig, is very detailed and Knowledgeable. I received great service on my last visit. More

by bljackson30
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
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Feb 18, 2025 -

Priority Lexus Virginia Beach responded

We're delighted to hear that Craig provided you with detailed and knowledgeable service during your visit at Priority Lexus of Virginia Beach. Thank you for sharing this positive feedback!

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