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Priority Lexus Virginia Beach

Virginia Beach, VA

Overview
Employees
Reviews
Vehicles
4.9
452 Reviews
Priority Automotive is the original, family-owned Priority group. With locations in Virginia Beach, Newport News, and Suffolk—Priority Lexus Virginia Beach, Priority Lexus Newport News, and Priority Mitsubishi Suffolk—we offer a wide selection of new and used vehicles. Nearly every vehicle we sell is backed by Priorities for Life, which includes oil and filter changes, state inspections, an engine guarantee on new vehicles, towing, and a parts and service guarantee for life (exclusions apply). Now led by Matt Ellmer, continuing the legacy of his father, Dennis Ellmer, our stores remain committed to a customer-first experience. Experience the original, family-owned Priority Automotive.
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3909 Virginia Beach Blvd

Virginia Beach, VA

23452

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Showing 452 reviews

January 31, 2025

The dealer is very clean, organized, and very friendly staff. Good selection of cars in the showroom too. More

by steven0491
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nemanja
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Jan 31, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your experience with us! We're delighted to hear that our clean and organized dealership, along with the friendly staff at Priority Lexus of Virginia Beach, made a positive impression. We hope you enjoyed browsing our selection in the showroom!

January 30, 2025

I was impressed with the efficiency and quality of work performed and the competency of the service representative. More

by Eodmurray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie (service)
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Jan 31, 2025 -

Priority Lexus Virginia Beach responded

Eodmurray, we're delighted to hear that you were impressed with the efficiency and quality of our service at Priority Lexus of Virginia Beach. Thank you for sharing your experience!

January 28, 2025

Craig Smith has always been so professional and helpful to work with my vehicle. He goes out of his way to make us right before I leave. Thank you so much, Craig!!! More

by Richard Cacanindin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Jordan
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Jan 30, 2025 -

Priority Lexus Virginia Beach responded

Richard, we're delighted to hear that Craig provided such exceptional service at Priority Lexus of Virginia Beach. Thank you for sharing your experience with us!

January 25, 2025

Cory was timely and very helpful. To his boss…… GOOD employee. Waiting area was very comfortable. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbitt
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Jan 27, 2025 -

Priority Lexus Virginia Beach responded

Your 5-star rating made our day! Thank you for trusting Priority Lexus, and we’re here whenever you need us.

January 24, 2025

Thank you Bonnie for an excellent experience. Lexus people are always very helpful and nice to me. Have a great day! More

by bettyleenelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie
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Feb 03, 2025 -

Priority Lexus Virginia Beach responded

Your 5-star review means a lot to us! Thank you from the team at Priority Lexus!

January 23, 2025

Corbitt is very professional and keeps us informed with the status of our work and progress. More

by H Garrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbitt
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Jan 24, 2025 -

Priority Lexus Virginia Beach responded

Thanks for the high rating! It means a lot to our team at Priority Lexus. We hope to see you again soon!

January 22, 2025

Brian was great to work with. Had great customer service and was very knowledgeable. The dealership was very fast and efficient. I look forward to working with this service center More

by Lyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Winslow
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Jan 24, 2025 -

Priority Lexus Virginia Beach responded

Lyn, we're delighted to hear that Brian and the team at Priority Lexus of Virginia Beach provided you with efficient service. We look forward to seeing you again soon!

January 21, 2025

Prompt and professional car customer service provided by Bonnie. Will come back for car maintenance. More

by berniebgolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darell Johnson
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Jan 22, 2025 -

Priority Lexus Virginia Beach responded

Thank you for the great rating! We're glad to know you had a positive experience with Priority Lexus. We look forward to serving you again!

January 21, 2025

We were pleasantly surprised to find out salesperson and dealership is very fair and efficient. More

by sdunigan1
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom
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Jan 22, 2025 -

Priority Lexus Virginia Beach responded

Your 5-star rating made our day! Thank you for trusting Priority Lexus, and we’re here whenever you need us.

January 19, 2025

The sales team was very professional answering all of our questions and working with us to get the car we wanted. We always work with Darrell in sales and Ben in Finance. They both do an amazing job and I wi More

by brian.hamilton79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Johnson
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Jan 20, 2025 -

Priority Lexus Virginia Beach responded

Brian, it's fantastic to hear that Darrell and Ben provided you with such a great experience at Priority Lexus of Virginia Beach. We appreciate your loyalty and look forward to assisting you with future car needs!

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