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Priority Lexus Virginia Beach

Virginia Beach, VA

4.9
309 Reviews

3909 Virginia Beach Blvd

Virginia Beach, VA

23452

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Showing 309 reviews

May 04, 2025

Corbet was actually wonderful as usual. The detailing of my car inside and outside has a lot to be desired. One of the things that it came in for with my windshield and it was not done whic More

by Jill
Recommend Dealer
Yes
Employees Worked With
Corbitt
May 05, 2025 -

Priority Lexus Virginia Beach responded

Jill, thank you for your feedback and I'm glad to hear Corbet was wonderful. I apologize for the oversight with your windshield repair and detailing; we aim to improve on this next time. Please feel free to reach out if there's anything else you'd like us to address before then. Thank you, Priority Customer Relations - feedback@priorityautomotive.com.

May 04, 2025

Brian was efficient and kind. Explained all services being done. Communication was good and I liked the texting option. More

by Martins Schmidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Winslow
May 05, 2025 -

Priority Lexus Virginia Beach responded

Martins, we're delighted to hear that Brian provided efficient service and clear communication at Priority Lexus of Virginia Beach. Thanks for the feedback!

May 03, 2025

Ron Jordan was a true professional and made for an excellent sales experience. Chris in the Finance office was an absolute asset and was very informative and straight forward. The entirety of the staf More

by Keven Sweeney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Jordan
May 05, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your experience with us! We're delighted to hear that Ron, Chris, and the entire team at Priority Lexus of Virginia Beach made your visit enjoyable and stress-free. We appreciate your kind words and look forward to serving you again in the future!

May 03, 2025

Brian Winslow is always a 5 star 🌟 service writer for me. Will go back to him again for my next service visit More

by darrelljohnson2244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Winslow service
May 05, 2025 -

Priority Lexus Virginia Beach responded

Darrell, we're delighted to hear that Brian provided you with exceptional service at Priority Lexus of Virginia Beach. We look forward to welcoming you back for your next visit!

May 02, 2025

They are very honest, open, and straightforward with their service and provide the opportunity to have extra services preformed, but completely optional and up to the customer. I never felt pressured or More

by connorj8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
May 02, 2025 -

Priority Lexus Virginia Beach responded

Connor, it's fantastic to hear that you had a positive experience with our team at Priority Lexus of Virginia Beach. We always aim for transparency and customer comfort in every interaction. Thanks for sharing your feedback!

April 30, 2025

I was in for a routine service and a state inspection. Craig was friendly, courteous, and professional . More

by graz2416kn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Rash, Tony Riccio, Brad Rose, Ben Houston
May 02, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your experience with us at Priority Lexus of Virginia Beach! We're delighted to hear that Craig provided friendly and professional service during your visit. We look forward to serving you again in the future!

April 29, 2025

The process was fast and painless. The employees were awesome to deal with and the tech attention to detail was amazing. More

by Beenfishing45
Recommend Dealer
Yes
Employees Worked With
Rose
May 02, 2025 -

Priority Lexus Virginia Beach responded

We're delighted to hear that your experience at Priority Lexus of Virginia Beach was smooth and enjoyable! Our team takes pride in providing excellent service, and it's great to know we hit the mark. Thanks for choosing us!

April 28, 2025

Great Customer Service! Tom was amazing! Will be sending my friends and family his w More

by karen261
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Harmon
May 02, 2025 -

Priority Lexus Virginia Beach responded

Thank you for your feedback! We’re always happy to help.

April 27, 2025

Cameron was our salesperson. He did an excellent job of explaining all of the features of our car. They made it easy to arrange financing. We were happy with our experience. More

by marymoynahan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Delaune, Ben Houston
Apr 28, 2025 -

Priority Lexus Virginia Beach responded

Mary, we're delighted to hear that Cameron and the Priority Lexus of Virginia Beach team made your experience a positive one. Thank you for choosing us! Enjoy all the features of your new car!

April 26, 2025

Isabella is an outstanding service representative. She keeps her customers informed on their status of their vehicles and explains required service in easy t understand language. We’ve been taking ou More

by pfc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
Apr 28, 2025 -

Priority Lexus Virginia Beach responded

It's fantastic to hear that Isabella has been providing such excellent service at Priority Lexus of Virginia Beach! We appreciate your continued trust in us and are delighted to know you're always satisfied with our care. Thank you for sharing this feedback!