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Priority Lexus Virginia Beach

Virginia Beach, VA

Overview
Employees
Reviews
Vehicles
4.9
514 Reviews
Priority Automotive is the original, family-owned Priority group. With locations in Virginia Beach, Newport News, and Suffolk—Priority Lexus Virginia Beach, Priority Lexus Newport News, and Priority Mitsubishi Suffolk—we offer a wide selection of new and used vehicles. Nearly every vehicle we sell is backed by Priorities for Life, which includes oil and filter changes, state inspections, an engine guarantee on new vehicles, towing, and a parts and service guarantee for life (exclusions apply). Now led by Matt Ellmer, continuing the legacy of his father, Dennis Ellmer, our stores remain committed to a customer-first experience. Experience the original, family-owned Priority Automotive.
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3909 Virginia Beach Blvd

Virginia Beach, VA

23452

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Showing 514 reviews

November 16, 2025

Sam checked me in on time and helped me with the car rental. She is always pleasant to deal with. The video was a nice touch. More

by Russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam and Bonnie
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Nov 18, 2025 -

Priority Lexus Virginia Beach responded

Hi Russel, it's awesome to hear that Sam made everything seamless and pleasant for you at Priority Lexus of Virginia Beach. We're also glad you liked the video touch! Thanks for choosing us!

November 14, 2025

This was my first experience with the service center, and Samantha answered all my questions and attended to all my concerns!! Thankyou! More

by jwltr3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Nov 18, 2025 -

Priority Lexus Virginia Beach responded

We're so glad to hear that Samantha took such great care of you during your first visit to our service center. Thank you for choosing Priority Lexus of Virginia Beach!

November 13, 2025

My experience was great. I love Priority Lexus Service Center. Brian is always above and beyond in service. I feel very much appreciated. More

by angelkheart3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Winslow
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Nov 14, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your appreciation for Brian and the team! We are proud to have your support, and we hope you continue to choose Priority Lexus of Virginia Beach!

November 13, 2025

My experience with Priority Lexus was great. My sales person Jeff Waugh was very knowledgeable and helpful. The rest of the team at Priority Lexus were also very knowledgeable. I recommend this More

by Denise
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Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Jay Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grady Harris, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2025 -

Priority Lexus Virginia Beach responded

Denise, we're pleased to hear Jeff and the rest of our team provided such knowledgeable and personable service. Thank you for choosing Priority Lexus of Virginia Beach and for your recommendation! We hope to see you again down the road. Safe travels!

November 12, 2025

Ronald from Priority Lexus of VA Beach was so very helpful! I’d definitely go back to him and refer people to him!!! More

by Denise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald
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Nov 14, 2025 -

Priority Lexus Virginia Beach responded

Thank you for the glowing review, Denise! We’ll be sure to pass on your kind words to Ronald. We look forward to serving you again at Priority Lexus of Virginia Beach! Safe travels!

November 11, 2025

Go here to buy your Lexus. Ron is awesome! Excellent dealership! Fast, reliable, honest, reliable More

by tammy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron
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Nov 14, 2025 -

Priority Lexus Virginia Beach responded

That's fantastic to hear! We're so glad you recommend buying a Lexus here and that Ron is awesome! We appreciate you calling us an excellent dealership that is fast, reliable, and honest. Thank you for sharing your positive feedback!

November 11, 2025

Ron Jordan made our car buying experience seamless. He is such a pleasure to work with! More

by Maleiakq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Jordan
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Nov 14, 2025 -

Priority Lexus Virginia Beach responded

That's wonderful to hear! We're so glad Ron Jordan made your car buying experience seamless and that he was such a pleasure to work with. Thank you for sharing your positive feedback!

November 08, 2025

Samantha was excellent. Great customer service and very professional. All of my questions and concerns were taken care of. More

by Ashley Simmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Nov 10, 2025 -

Priority Lexus Virginia Beach responded

Ashley, we're glad to hear Samantha provided excellent service at Priority Lexus of Virginia Beach! We look forward to serving you again in the future. Safe travels!

November 06, 2025

Bonnie is an excellent service advisor. I had a tire problem and she brought in the dealership tire expert to quickly resolve my problem More

by michaelgardner22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie
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Nov 10, 2025 -

Priority Lexus Virginia Beach responded

Michael, thank you for sharing your experience with Bonnie! We truly appreciate your support and feedback. -Priority Lexus of Virginia Beach

November 05, 2025

Very professional and thorough. Isabella was very knowledgeable and efficient. Would recommend service department. Bye More

by Kthumb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
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Nov 06, 2025 -

Priority Lexus Virginia Beach responded

Thank you for your wonderful feedback! We'll be sure to pass along your praise to Isabella. We'll see you next time at Priority Lexus of Virginia Beach!

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