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Priority Lexus Virginia Beach

Virginia Beach, VA

Overview
Employees
Reviews
Vehicles
4.9
785 Reviews
Priority Automotive is the original, family-owned Priority group. With locations in Virginia Beach, Newport News, and Suffolk—Priority Lexus Virginia Beach, Priority Lexus Newport News, and Priority Mitsubishi Suffolk—we offer a wide selection of new and used vehicles. Nearly every vehicle we sell is backed by Priorities for Life, which includes oil and filter changes, state inspections, an engine guarantee on new vehicles, towing, and a parts and service guarantee for life (exclusions apply). Now led by Matt Ellmer, continuing the legacy of his father, Dennis Ellmer, our stores remain committed to a customer-first experience. Experience the original, family-owned Priority Automotive.
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3909 Virginia Beach Blvd

Virginia Beach, VA

23452

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Showing 785 reviews

September 20, 2026

The staff is not only very nice but they are also very easy to deal with. More

by Roxythomps
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Michael Moore
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Sep 21, 2026 -

Priority Lexus Virginia Beach responded

Thank you so much! We are thrilled to hear that our team made your visit smooth, pleasant, and completely hassle-free. Providing a friendly, easygoing experience every time you step through our doors is always our main goal. We truly appreciate your continued trust, loyalty, and partnership with Priority Lexus. Our entire team looks forward to taking great care of you again on your next visit!

September 19, 2026

Christian was very helpful. He had my vehicle serviced quickly and patiently answered all my questions. More

by pfc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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Sep 21, 2026 -

Priority Lexus Virginia Beach responded

Thank you for sharing your appreciation for Christian! We are delighted to hear that your service experience went smoothly. See you next time at Priority Lexus of Virginia Beach!

September 19, 2026

It is a pleasure working with Corbitt and Priority. They do what they say they are going to do, and when they say it will be done. More

by GC
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Corbitt Carol
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Sep 21, 2026 -

Priority Lexus Virginia Beach responded

We’re glad to hear Corbitt and the team delivered on their promises. Thanks for choosing Priority Lexus of Virginia Beach!

September 17, 2026

My experienced with this dealer was amazing , My salesman Ignacio was excellent, I would totally recommend this dealer to my friends thank you More

by kuebxer
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ignacio Romero
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Sep 21, 2026 -

Priority Lexus Virginia Beach responded

We're thrilled to hear Ignacio made your experience so memorable. Thank you for recommending Priority Lexus of Virginia Beach!

September 16, 2026

Dealership has a wonderful staff. Rosalie is my wonderful service writer ! She is so professional and has helped me out so many times! Priority is very lucky to have Rosalie on the sta More

by LarrySpigel25
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jay Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2026 -

Priority Lexus Virginia Beach responded

Thank you for your thoughtful review, Lawrence! We’re happy to hear that you're so well taken care of by Rosalie and Cliff. We appreciate your business and we look forward to seeing you again at Priority Lexus of Virginia Beach!

September 13, 2026

Always a pleasant experience when taking my car to this dealership for service. Everyone is friendly, courteous and knowledgeable. Lexus sets the bar high in customer service. Thank you for always takin More

by Beach07house
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corbitt
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Sep 15, 2026 -

Priority Lexus Virginia Beach responded

Thank you for your thoughtful review and for highlighting our team's excellence! We're grateful to have your business. See you next time at Priority Lexus of Virginia Beach! Safe travels! - The Priority Lexus of Virginia Beach Team

September 11, 2026

Priority Lexus has always been a pleasure to deal with. I’ve had several techs over the years, but Bonnie made this service the easiest yet. Highly recommended. More

by stemple001
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Bonnie L.
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Sep 15, 2026 -

Priority Lexus Virginia Beach responded

Thank you for sharing your fantastic feedback about Bonnie and the team. We truly appreciate your continued support and recommendation! - Priority Lexus of Virginia Beach

September 11, 2026

Excellent service. Strongly recommend. Mike was great to work with. Treated with respect and like I mattered More

by Temetcalf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
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Sep 15, 2026 -

Priority Lexus Virginia Beach responded

Thank you for recommending Mike and our team at Priority Lexus of Virginia Beach! We appreciate your business and hope to see you again down the road.

September 11, 2026

Brian and the team at the dealership are amazing. Extremely friendly and knowledgeable and honest about what needs to be done and what can wait if need be. They gave me a great loaner vehicle since I More

by Alexandra
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Sep 15, 2026 -

Priority Lexus Virginia Beach responded

Alexandra, thank you for choosing Priority Lexus of Virginia Beach and for sharing your amazing feedback about Brian and the rest of our team. We are always here to help, and we wish you safe travels ahead!

September 11, 2026

Samantha and the service team did and outstanding job. 35,000 mile check-up and new tires. Very happy with the overall experience. More

by arthurmahony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Sep 15, 2026 -

Priority Lexus Virginia Beach responded

Arthur, thank you for sharing your awesome feedback about Samantha and our team! We are pleased to hear you had a successful and smooth visit. We hope to welcome you back to Priority Lexus of Virginia Beach again in the future!

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