Priority Lexus Virginia Beach

Five stars for the service team! They were incredibly busy, but they still managed to get my state inspection and my scheduled maintenance service completed the same exact day. Huge They were incredibly busy, but they still managed to get my state inspection and my scheduled maintenance service completed the same exact day. Huge shoutout to Brian, who was excellent and so patient with me. He took the time to explain everything they were doing to my car and clearly walked me through exactly which checks were needed. Transparent, fast, and professional service. Highly recommend! More

Mike, Christian, the mechanics, the service team were all excellent! Great job to the team! excellent! Great job to the team! More

I've been coming to lexus in VA Beach for 9 yrs and Mr Corbitt has taken very good care of me and my Lexus ES 350. Corbitt is a really good Service Manager and a valuable asset to you. Corbitt has taken very good care of me and my Lexus ES 350. Corbitt is a really good Service Manager and a valuable asset to you. More

Bonnie was very helpful and made the process a breeze. I appreciate her efforts. Thanks! I appreciate her efforts. Thanks! More

Was able to schedule a last-minute oil change appointment on line and the service was great on line and the service was great More

Five stars for Mike and the team at Lexus! They provided professional, fast, and exceptional customer service from start to finish. They listened carefully to my concerns and took care of all They provided professional, fast, and exceptional customer service from start to finish. They listened carefully to my concerns and took care of all the issues with my vehicle perfectly. The entire process was seamless, and they really go above and beyond for their customers. Highly recommend their service department! More

I had an excellent experience at Lexus service thanks to Craig. From start to finish, he was incredibly helpful, professional, and attentive. He communicated effectively throughout the entire process, keepi Craig. From start to finish, he was incredibly helpful, professional, and attentive. He communicated effectively throughout the entire process, keeping me informed and making sure I understood everything regarding my vehicle’s service. Craig went above and beyond to provide exceptional customer service and made the experience smooth and stress-free. It is clear that he genuinely cares about his customers and takes pride in his work. Employees like Craig truly make a difference, and I hope his management team recognizes the outstanding service he provides. Thank you again, Craig, for such a positive experience! More

Our service representative, Mike Moore, provides exceptional customer service. Mike answered my questions fully and provided great guidance on future servicing of my car. exceptional customer service. Mike answered my questions fully and provided great guidance on future servicing of my car. More

Reid was very helpful since I was buying from out of state. He arranged transport as well saving me time and money. All went very smooth and quick. state. He arranged transport as well saving me time and money. All went very smooth and quick. More

I was able to make my service appointment for a date and time of my convenience. My service rep Bonnie was friendly and efficient. Check in was easy. I was provided a loaner car. The mechanic sent a video o time of my convenience. My service rep Bonnie was friendly and efficient. Check in was easy. I was provided a loaner car. The mechanic sent a video of the inspection. My car was ready on time. All in all, an excellent experience. More