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Priority Lexus Virginia Beach

Virginia Beach, VA

Overview
Employees
Reviews
Vehicles
4.9
448 Reviews
Priority Automotive is the original, family-owned Priority group. With locations in Virginia Beach, Newport News, and Suffolk—Priority Lexus Virginia Beach, Priority Lexus Newport News, and Priority Mitsubishi Suffolk—we offer a wide selection of new and used vehicles. Nearly every vehicle we sell is backed by Priorities for Life, which includes oil and filter changes, state inspections, an engine guarantee on new vehicles, towing, and a parts and service guarantee for life (exclusions apply). Now led by Matt Ellmer, continuing the legacy of his father, Dennis Ellmer, our stores remain committed to a customer-first experience. Experience the original, family-owned Priority Automotive.
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3909 Virginia Beach Blvd

Virginia Beach, VA

23452

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Showing 448 reviews

August 28, 2025

Superb professionalism, and in their handling of my vehicle. It was cleaned upon picking up my vehicle. More

by Bmgrimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbitt
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Sep 02, 2025 -

Priority Lexus Virginia Beach responded

We love hearing from happy customers! It's wonderful to know the Priority Lexus of Virginia Beach team made your car shine. See you next time!

August 28, 2025

Fantastic dealership. They are ahead of the crowd. All technicians and managers are professional and knowledgeable. More

by nobrien2
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella Rodriguez
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Sep 02, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your feedback with us! We are delighted to hear you were impressed by our team’s expertise and professionalism. We look forward to seeing you next time at Priority Lexus of Virginia Beach!

August 27, 2025

I continue to come here because of their customer service. Brian is always so helpful and takes the time to explain everything. I know that I am in good hands. More

by On the Fly
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Brian
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Aug 27, 2025 -

Priority Lexus Virginia Beach responded

Thank you for your continued support! We're thrilled to hear you've had such positive experiences with Brian and our team. We look forward to serving you again at Priority Lexus of Virginia Beach!

August 27, 2025

Isabella was great handled my service very professionally. Great experince and all work was completed timely More

by bvalli1
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Isabella- service
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Aug 27, 2025 -

Priority Lexus Virginia Beach responded

That's great to hear! We're so glad Isabella provided you with a great and professional experience, and that all the work on your vehicle was completed in a timely manner. Thank you for sharing your positive feedback!

August 25, 2025

The service was great. The appointment was an hour later, but the car was serviced. The estimated service completion was spot on - an hour. The service consultant was cour More

by Tone babauta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Houston
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2025 -

Priority Lexus Virginia Beach responded

Hi Tone, we're pleased to know our team at Priority Lexus of Virginia Beach made your experience excellent and timely. We appreciate your kind words and your five-star review. Safe travels!

August 25, 2025

Everything went well with the inspection, but the cleanup of the car did not driver side was all cleaned. Mat were put back in passenger side window was not clean the front window and the mat was just thrown More

by Riveraj00
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cornet carrel
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Aug 26, 2025 -

Priority Lexus Virginia Beach responded

Thank you for sharing your feedback about your recent visit to Priority Lexus of Virginia Beach. We will make sure to share this with our team for awareness and future improvements. See you next time!

August 24, 2025

Been going to this dealership for 20 plus years. I have found the to be very professional. More

by Wayne at Lexus
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
None
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Aug 25, 2025 -

Priority Lexus Virginia Beach responded

That's fantastic to hear! We're so glad you've had a very professional experience with our dealership for over 20 years. Thank you for sharing your positive feedback!

August 23, 2025

Service was first rate. Everyone I dealt with was nice and helpful. I have no complaints. More

by Larry G
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Samantha
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Aug 25, 2025 -

Priority Lexus Virginia Beach responded

That's great to hear! We're so glad you had a first-rate service experience and that everyone you dealt with was nice and helpful. Thank you for sharing your positive feedback!

August 22, 2025

Reid, did an amazing job on helping me get my new lexus. He was very patience and that is something I appreciated very much! More

by leo.vasquez
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reid
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Aug 25, 2025 -

Priority Lexus Virginia Beach responded

Leo, congrats on your new Lexus! We're glad Reid made the process smooth and enjoyable. Thank you for choosing Priority Lexus of Virginia Beach! Safe travels!

August 22, 2025

My appointment was for routine maintenance. Everyone was attentive and friendly during my visit. Reasonable wait time with the scheduled appointment. More

by Watson8405
Recommend Dealer
Yes
Employees Worked With
Samantha Petros
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Aug 25, 2025 -

Priority Lexus Virginia Beach responded

Thank you for choosing Priority Lexus of Virginia Beach! We're glad everything went smoothly and within the expected time frame. Safe travels!

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