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Priority Lexus Virginia Beach
Virginia Beach, VA
692 Reviews
Priority Automotive is the original, family-owned Priority group. With locations in Virginia Beach, Newport News, and Suffolk—Priority Lexus Virginia Beach, Priority Lexus Newport News, and Priority Mitsubishi Suffolk—we offer a wide selection of new and used vehicles. Nearly every vehicle we sell is backed by Priorities for Life, which includes oil and filter changes, state inspections, an engine guarantee on new vehicles, towing, and a parts and service guarantee for life (exclusions apply). Now led by Matt Ellmer, continuing the legacy of his father, Dennis Ellmer, our stores remain committed to a customer-first experience. Experience the original, family-owned Priority Automotive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 692 reviews
May 22, 2026
Giuseppe was excellent: great customer service, very professional, honest, and helpful throughout the entire car buying process. Made everything easy and stress-free. Highly recommend! professional, honest, and helpful throughout the entire car buying process. Made everything easy and stress-free. Highly recommend! More
by Lana
Employees Worked With
Giuseppe
May 21, 2026
Outstanding Professional Service! Brian our Service Advisor was very courteous and professional! He explained everything and answered all questions! Brian our Service Advisor was very courteous and professional! He explained everything and answered all questions! More
by BC
Employees Worked With
Brian
May 20, 2026
Corbitt Carroll is an outstanding member of your service rep team. Not only did he get my car in immediately for a cracked windshield, he managed to get the job done quickly and under the estimate! Every rep team. Not only did he get my car in immediately for a cracked windshield, he managed to get the job done quickly and under the estimate! Every time I’ve brought my car in for service, he’s always been an excellent communicator and kept me informed about the status of my vehicle. He’s terrific! More
by Mgcasey625
Employees Worked With
Corbitt Carrol
May 20, 2026
I dropped in for a problem and they were able to take care of it right. Coffee and cookies while you wait. care of it right. Coffee and cookies while you wait. More
by dwaynehighsmith
May 19, 2026
Responsive and strives to inform customers of their vehicle of choice. As a result, less stress for the buyer. vehicle of choice. As a result, less stress for the buyer. More
by moconer1
May 18, 2026
My experience having my 5,000 mile service completed at Priority Lexus in Virginia Beach was excellent. The entire process was smooth and efficient from start to finish. Michael was professional, courteous Priority Lexus in Virginia Beach was excellent. The entire process was smooth and efficient from start to finish. Michael was professional, courteous, and took the time to explain what the service included. I was early and appreciate the timely completion of the service. The waiting area is comfortable and the staff is friendly. More
by kia23185
Employees Worked With
Darrell Johnson
May 17, 2026
Had a great experience with Reid and Chris buying a used vehicle from Priority Lexus. They were extremely friendly and helpful and made the process go smoothly. vehicle from Priority Lexus. They were extremely friendly and helpful and made the process go smoothly. More
by Chris
Employees Worked With
Reid and Chris
May 17, 2026
Superior service, Michael Moore excellent rapport with me very very professional and knowledgeable and I also for the first time enjoyed watching the video of my technician working on my truck. Great job. very very professional and knowledgeable and I also for the first time enjoyed watching the video of my technician working on my truck. Great job. More
by ellaclemons76
May 15, 2026
It’s always a positive experience with Priority Lexus of Virginia Beach. They all make the customer feel valued. On this service visit, I worked with Corbitt Carroll, and he made everything smooth and eas Virginia Beach. They all make the customer feel valued. On this service visit, I worked with Corbitt Carroll, and he made everything smooth and easy. More
by spshaver7
Employees Worked With
Corbitt Carroll
