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Priority Lexus Virginia Beach
Virginia Beach, VA
769 Reviews
Priority Automotive is the original, family-owned Priority group. With locations in Virginia Beach, Newport News, and Suffolk—Priority Lexus Virginia Beach, Priority Lexus Newport News, and Priority Mitsubishi Suffolk—we offer a wide selection of new and used vehicles. Nearly every vehicle we sell is backed by Priorities for Life, which includes oil and filter changes, state inspections, an engine guarantee on new vehicles, towing, and a parts and service guarantee for life (exclusions apply). Now led by Matt Ellmer, continuing the legacy of his father, Dennis Ellmer, our stores remain committed to a customer-first experience. Experience the original, family-owned Priority Automotive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 769 reviews
August 27, 2026
It had been over 10 years since I bought a new car. Frankly, I found the process a bit overwhelming. Clayton was very patient and I’m ultimately pleased with my purchase. Frankly, I found the process a bit overwhelming. Clayton was very patient and I’m ultimately pleased with my purchase. More
by abrogan
August 26, 2026
William Anderson was a terrific salesman. Has thorough, smart and very knowledgeable and personal. I am very satisfied with his support and wouldn’t trade him for any other salesman Has thorough, smart and very knowledgeable and personal. I am very satisfied with his support and wouldn’t trade him for any other salesman More
by jmtodd
August 20, 2026
Very good communication and very clean dearship sale person was very good about the used ford bronco history of it person was very good about the used ford bronco history of it More
by dileosimba
Employees Worked With
August 20, 2026
The Lexus Service Department was very friendly, helpful and did a great job on my car. They completed every item on my list and were finished in the promised. and did a great job on my car. They completed every item on my list and were finished in the promised. More
by Patsy
Employees Worked With
Mike Moore
August 17, 2026
Montel was knowledgeable, patient, and took the time to explain all our options which made the process smooth. We appreciated your enthusiasm for the product and your dedication to ensuring customer satisf explain all our options which made the process smooth. We appreciated your enthusiasm for the product and your dedication to ensuring customer satisfaction. We had an outstanding experience at Priority Lexus and the after-sale follow-up showed they truly care about their customers. Thank you, Team! More
by street.roy87
August 16, 2026
Excellent service at the Lexus dealership! The service was quick, professional, and my RZ 450 was returned spotless. The complimentary car wash was a great bonus. Highly recommend! The service was quick, professional, and my RZ 450 was returned spotless. The complimentary car wash was a great bonus. Highly recommend! More
by Gats
Employees Worked With
Samantha Petrowsky
August 16, 2026
Everytime I bring my vehicle in for maintenance Brian is always helpful and professional. I always feel my needs and concerns are taking care of. always helpful and professional. I always feel my needs and concerns are taking care of. More
by shanta.g71
Employees Worked With
Mike, Andrew in service
August 16, 2026
Great. Samantha passed on to the mechanic my suspicions based on what happened. Mechanic acknowledged my input and confirmed. Impressive! All was handled ex Samantha passed on to the mechanic my suspicions based on what happened. Mechanic acknowledged my input and confirmed. Impressive! All was handled expeditiously and hopefully the extended repairs will give the added years we hope to experience with this vehicle. Samantha kept me informed throughout the repairs. Superb!!! More
by Ej611
Employees Worked With
Samantha
