Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Priority Lexus Virginia Beach
Virginia Beach, VA
514 Reviews
Priority Automotive is the original, family-owned Priority group. With locations in Virginia Beach, Newport News, and Suffolk—Priority Lexus Virginia Beach, Priority Lexus Newport News, and Priority Mitsubishi Suffolk—we offer a wide selection of new and used vehicles. Nearly every vehicle we sell is backed by Priorities for Life, which includes oil and filter changes, state inspections, an engine guarantee on new vehicles, towing, and a parts and service guarantee for life (exclusions apply). Now led by Matt Ellmer, continuing the legacy of his father, Dennis Ellmer, our stores remain committed to a customer-first experience. Experience the original, family-owned Priority Automotive.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 514 reviews
September 05, 2023
Michael Moore is knowledgeable, experienced, and trustworthy…He is an outstanding and skilled service representative .He makes every service visit easy , thorough, and personable. trustworthy…He is an outstanding and skilled service representative .He makes every service visit easy , thorough, and personable. More
by Rltaylor53
Employees Worked With
Micheal Moore service department
August 22, 2023
The whole experience at my recent appointment with Priority Lexus was good. The Service Advisor was very helpful and the appointment was conducted in a timely manner. Priority Lexus was good. The Service Advisor was very helpful and the appointment was conducted in a timely manner. More
by rayray_78245
Employees Worked With
Craig
August 07, 2023
Professional and Outstanding Customer Service and the Lexus SUV is reliable, looks good, with great performance. Lexus SUV is reliable, looks good, with great performance. More
by scottkaron1
Employees Worked With
August 02, 2023
Always easy. Good people doing what they need to service the car and get me back on the road. Always a car wash and cleaning with service Good people doing what they need to service the car and get me back on the road. Always a car wash and cleaning with service More
by cafarotr
Employees Worked With
Service tech f
