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Priority Lexus Virginia Beach

Virginia Beach, VA

Overview
Employees
Reviews
Vehicles
4.9
627 Reviews
Priority Automotive is the original, family-owned Priority group. With locations in Virginia Beach, Newport News, and Suffolk—Priority Lexus Virginia Beach, Priority Lexus Newport News, and Priority Mitsubishi Suffolk—we offer a wide selection of new and used vehicles. Nearly every vehicle we sell is backed by Priorities for Life, which includes oil and filter changes, state inspections, an engine guarantee on new vehicles, towing, and a parts and service guarantee for life (exclusions apply). Now led by Matt Ellmer, continuing the legacy of his father, Dennis Ellmer, our stores remain committed to a customer-first experience. Experience the original, family-owned Priority Automotive.
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3909 Virginia Beach Blvd

Virginia Beach, VA

23452

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Showing 627 reviews

February 27, 2026

Samantha was outstanding and the entire staff and mechanics were great! I would say this is the best Lexus dealership I’ve ever had the pleasure of working with. More

by jchartrand3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Mar 03, 2026 -

Priority Lexus Virginia Beach responded

Thank you for your glowing endorsement of Samantha and the team at Priority Lexus of Virginia Beach! We're thrilled to know this was your best dealership experience. Safe travels ahead!

February 24, 2026

Respectful , attentive and good work . Waiting time was ok . Satisfied with my agent Isabella .kind More

by sdlisner
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Isabella. Service very good
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Feb 25, 2026 -

Priority Lexus Virginia Beach responded

Thank you for the wonderful feedback! We are so glad to hear that you found our team to be respectful and attentive, and that you were satisfied with the quality of work performed. It is also great to know that Isabella provided such kind and professional service during your visit. We appreciate your business and look forward to seeing you again!

February 23, 2026

Big thanks to Priority Lexus of Virginia Beach for your assistance in helping me purchase my 2014 Lexus LS 460 F-SPORT. Salesman Reid Schiff the constant professional! More

by Courtney1992
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reid Schiff salesman and Chris Lagarenne
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Feb 24, 2026 -

Priority Lexus Virginia Beach responded

Hi Courtney, congratulations on your 2014 Lexus LS 460 F-SPORT! We’re pleased to hear Reid provided a seamless experience. Thank you for choosing Priority Lexus of Virginia Beach!

February 20, 2026

The Service was prompt, courteous and efficient. All matters were clearly explained and updates were regular. All agents were professional and pleasant to work with. More

by ellammoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Martinez
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Feb 23, 2026 -

Priority Lexus Virginia Beach responded

We strive for prompt and professional care at Priority Lexus of Virginia Beach. It was our pleasure to provide a seamless experience for you! Thank you for the five stars!

February 20, 2026

Great representative who deserves a pay raise. Although I have not received a call about the part that was ordered for my Lexus. More

by Margie.ennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Riccio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grady Harris, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2026 -

Priority Lexus Virginia Beach responded

Margie, we will pass along your kind words to our team! We also apologize for any delay regarding your part and will make sure someone reaches out with an update ASAP. Thank you for choosing Priority Lexus of Virginia Beach and we'll see you next time!

February 19, 2026

My service at the Lexus dealership was great I don’t think there’s a another advisor that can match him👍🏾 More

by green.demetrius0708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbitt Carroll
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Feb 19, 2026 -

Priority Lexus Virginia Beach responded

It's a thrill to know your experience couldn’t be matched! Thank you for sharing! -Priority Lexus of Virginia Beach

February 17, 2026

This dealership is very professional and ensure the vehicle are taking care of. My rx350 sounded much better after the mileage service. More

by S Gwynn
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
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Feb 19, 2026 -

Priority Lexus Virginia Beach responded

It's great to hear your Lexus RX 350 is running smoothly again! Thank you for choosing Priority Lexus of Virginia Beach and for sharing your feedback. Safe travels!

February 16, 2026

Me and my wife searched for an is500 FOR MONTHS. . I lost count of how many deposits we made. Our search ended when we got a call from Ron who promised us previously he would call if he found one. Hi More

by James N
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Jordan
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Feb 16, 2026 -

Priority Lexus Virginia Beach responded

Congratulations to you and your wife on both of these exciting milestones! We are thrilled to hear that Ron could assist you at every turn and we will be sure to share this fantastic feedback with him. Thank you for choosing Priority Lexus of Virginia Beach and safe travels ahead!

February 15, 2026

Priority Lexus Virginia Beach absolutely rocks! ! The best car buying experience I’ve had in years. A team of total professionals. When you go ask for Iggy (Ignacio) and stop by Chris’s office for More

by JLparker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ignacio R. And Chris in financing dept
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Feb 16, 2026 -

Priority Lexus Virginia Beach responded

Thank you for sharing your positive feedback, JL! We are thrilled to hear that you had the best car buying experience in years with Iggy and Chris by your side. Safe travels in your new ride, thank you for choosing Priority Lexus of Virginia Beach!

February 15, 2026

Great experience buying our new car at Priority Lexus. Everyone was great to work with and listened to us and exactly what we were looking for. Definitely will be back when the time comes. Thanks!! More

by Tim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Waugh, Chris Lagarenne
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Feb 16, 2026 -

Priority Lexus Virginia Beach responded

Hi Tim, we're glad our team at Priority Lexus of Virginia Beach made your car-buying experience smooth and enjoyable. We look forward to helping you again in the future. Safe travels!

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