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Priority Lexus Virginia Beach
Virginia Beach, VA
628 Reviews
Priority Automotive is the original, family-owned Priority group. With locations in Virginia Beach, Newport News, and Suffolk—Priority Lexus Virginia Beach, Priority Lexus Newport News, and Priority Mitsubishi Suffolk—we offer a wide selection of new and used vehicles. Nearly every vehicle we sell is backed by Priorities for Life, which includes oil and filter changes, state inspections, an engine guarantee on new vehicles, towing, and a parts and service guarantee for life (exclusions apply). Now led by Matt Ellmer, continuing the legacy of his father, Dennis Ellmer, our stores remain committed to a customer-first experience. Experience the original, family-owned Priority Automotive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 628 reviews
February 15, 2026
Great experience buying our new car at Priority Lexus. Everyone was great to work with and listened to us and exactly what we were looking for. Definitely will be back when the time comes. Thanks!! Everyone was great to work with and listened to us and exactly what we were looking for. Definitely will be back when the time comes. Thanks!! More
by Tim
Employees Worked With
Jeff Waugh, Chris Lagarenne
February 15, 2026
William Anderson, salesman at Priority Lexus Va Beach, was low pressure, very knowledgable, and he gave us the straight facts and numbers. He worked around our schedule for many test drives and visits. I was low pressure, very knowledgable, and he gave us the straight facts and numbers. He worked around our schedule for many test drives and visits. I would highly recommend William. More
by Dude
Employees Worked With
William Anderson
February 14, 2026
Staff is very professional and accommodating. They are eager to satisfy the customer making the customer comfortable with bringing their needs to the dealership. They are eager to satisfy the customer making the customer comfortable with bringing their needs to the dealership. More
by smithdiane
Employees Worked With
Darrell
February 13, 2026
Mr Corbitt always takes good care me and my lexus when I come in. The service department is great and I appreciate the videos of my car being care for. come in. The service department is great and I appreciate the videos of my car being care for. More
by hwilliams16
Employees Worked With
Carroll Corbitt
February 13, 2026
Customer focused, friendly and knowledgeable sales representative and staff. Quality product and fairly priced. Tyler and Ashley are both wonderful representatives of your dealership. This is t representative and staff. Quality product and fairly priced. Tyler and Ashley are both wonderful representatives of your dealership. This is the second car I have purchased at Priority and I highly recommend them. Corbett in the service department is excellent as well. More
by ttmattke
February 13, 2026
Prompt service experience yesterday. Pleased with check in procedure, advisor was immediately available and kept me informed entire time. Vehicle was returned clean! Thank you Mr Brian Pleased with check in procedure, advisor was immediately available and kept me informed entire time. Vehicle was returned clean! Thank you Mr Brian More
by terrybutts44
Employees Worked With
Mr Brian Winslow
February 12, 2026
Nice. Felt I was going to get an oil change. In the end after 5 hours got 2 updates. Now I have to come back in a few months. Just felt the whole thing Felt I was going to get an oil change. In the end after 5 hours got 2 updates. Now I have to come back in a few months. Just felt the whole thing was misrepresented to me. I was literally last person left. Only a few staff left. My whole day a waste. More
by Terry
Employees Worked With
Service
February 11, 2026
Service was very efficient. Employees attentive and friendly. I loved having a loaner car which eliminated a 3 hour wait and allowed to bring back next day. Trust my brakes will Employees attentive and friendly. I loved having a loaner car which eliminated a 3 hour wait and allowed to bring back next day. Trust my brakes will be fine now . Thank you! Love Lexus❤️ More
by Carolcoose
Employees Worked With
Rose
February 10, 2026
My experience at Priority Lexus was excellent. Rose is great to work with and kept me informed of the progress. Rose always delivers excellent customer service. Thank you. Rose is great to work with and kept me informed of the progress. Rose always delivers excellent customer service. Thank you. More
by Motoole12
Employees Worked With
Rose Aguilar
