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Priority Lexus Virginia Beach
Virginia Beach, VA
409 Reviews
Priority Automotive is the original, family-owned Priority group. With locations in Virginia Beach, Newport News, and Suffolk—Priority Lexus Virginia Beach, Priority Lexus Newport News, and Priority Mitsubishi Suffolk—we offer a wide selection of new and used vehicles. Nearly every vehicle we sell is backed by Priorities for Life, which includes oil and filter changes, state inspections, an engine guarantee on new vehicles, towing, and a parts and service guarantee for life (exclusions apply). Now led by Matt Ellmer, continuing the legacy of his father, Dennis Ellmer, our stores remain committed to a customer-first experience. Experience the original, family-owned Priority Automotive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 409 reviews
July 07, 2025
I have been a customer for many years. My first rep was great and so is the new person, Michael. Thank you for the excellent service you provide each time I'm there. My first rep was great and so is the new person, Michael. Thank you for the excellent service you provide each time I'm there. More
by dortheasmith2
Employees Worked With
Patrick W and Michael M
July 04, 2025
This is our fourth Lexus purchased over the past 16+ years from this dealership. Each of us have owned two. Needless to say, we keep coming back. We just wish we didn’t have to play the “what to pay” g years from this dealership. Each of us have owned two. Needless to say, we keep coming back. We just wish we didn’t have to play the “what to pay” game. More
by Lexi Lexus
July 03, 2025
Very professional, the service was great. And I did appreciate losing car,Mike made me feel special. And I did appreciate losing car,Mike made me feel special. More
by Cpagley
Employees Worked With
July 02, 2025
Rosalie and the service department are exceptional in their efforts to help customers. We had an issue with our LX600 while in Virginia and they did everything within their means to help us. We are their efforts to help customers. We had an issue with our LX600 while in Virginia and they did everything within their means to help us. We are longterm (since 1994) and loyal Lexus SUV owners who value the quality and longevity of the product. That said, a great product must be backed by great service and Priority Lexus clearly understands that and provides such service. Thank you! The Reitz Family More
by reitzr
Employees Worked With
Rosalie
July 01, 2025
Lexus dealership by priority,I had excellent service from Samantha very helpful, my car was serviced excellent. Thank you Samantha very helpful, my car was serviced excellent. Thank you More
by Grandma4
Employees Worked With
June 28, 2025
It is always good experience with Priority Lexus. Specially Craig takes care very well. I would recommend to go to Priority Lexus at Virginia Beach location. Specially Craig takes care very well. I would recommend to go to Priority Lexus at Virginia Beach location. More
by kumudtalreja
Employees Worked With
Craig
June 28, 2025
The people here were great, great attitude, very professional very pleased with the vehicle that we got professional very pleased with the vehicle that we got More
by nathang8682
