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Priority Lexus Virginia Beach
Virginia Beach, VA
605 Reviews
Priority Automotive is the original, family-owned Priority group. With locations in Virginia Beach, Newport News, and Suffolk—Priority Lexus Virginia Beach, Priority Lexus Newport News, and Priority Mitsubishi Suffolk—we offer a wide selection of new and used vehicles. Nearly every vehicle we sell is backed by Priorities for Life, which includes oil and filter changes, state inspections, an engine guarantee on new vehicles, towing, and a parts and service guarantee for life (exclusions apply). Now led by Matt Ellmer, continuing the legacy of his father, Dennis Ellmer, our stores remain committed to a customer-first experience. Experience the original, family-owned Priority Automotive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 605 reviews
January 25, 2023
Excellent Service Department, in particular Mr. Brian Winslow. He took exceptionally good care of our needs! I will return for future service needs. Brian Winslow. He took exceptionally good care of our needs! I will return for future service needs. More
by tugboatcapt
Employees Worked With
Brian Winslow
January 22, 2023
Great service . Courteous and efficient. The lounge was comfortable and convenient. I loved getting my car back with a clean interior and exterior. Courteous and efficient. The lounge was comfortable and convenient. I loved getting my car back with a clean interior and exterior. More
by Bevforschoolbd
Employees Worked With
January 17, 2023
Mr.Reid is a outstanding car salesman’s he take the time and do the job right I will recommend other family and friends to him keep up the good work Reid and do the job right I will recommend other family and friends to him keep up the good work Reid More
by Badali3
Employees Worked With
January 16, 2023
Great service especially with Mike’s help! I also appreciate the great work of the mechanics. I feel confident bringing my car to Lexus service when I can have Mike’s help Donna Dugan I also appreciate the great work of the mechanics. I feel confident bringing my car to Lexus service when I can have Mike’s help Donna Dugan More
by Jpndld
Employees Worked With
Mike
December 23, 2022
Had a great experience with this team. Purchasing a car was seamless, if you are looking for a new or used car 100% recommend heading over to work with Doug/Joel and their team! Purchasing a car was seamless, if you are looking for a new or used car 100% recommend heading over to work with Doug/Joel and their team! More
by greyhound33
Employees Worked With
December 23, 2022
I had a great car buying experience at Priority Lexus of Virginia Beach. Joel and his team answered any questions I had and made me feel comfortable during the entre process. Highly recommend! Virginia Beach. Joel and his team answered any questions I had and made me feel comfortable during the entre process. Highly recommend! More
by skelleher
Employees Worked With
Joel Harvey
November 29, 2022
What a scam! We committed to a vehicle and gave a deposit for a cash transaction. These slimy folks sold it out from under us so they could get a finance profit We committed to a vehicle and gave a deposit for a cash transaction. These slimy folks sold it out from under us so they could get a finance profit. Seriously - this shows their TRUE CHARACTER! What a bad operation. They did not reply to emails. AVOID THIS GROUP. (Nov 2022) More
by AdamFleet
Employees Worked With
