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Priority Lexus Virginia Beach
Virginia Beach, VA
381 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 381 reviews
June 01, 2025
I purchased a Honda from priory Lexus my service experience was not the best because I have a Honda. My advisor seemed a little frustrated. I’ll see how my next visit is. experience was not the best because I have a Honda. My advisor seemed a little frustrated. I’ll see how my next visit is. More
by Tduncan2
Employees Worked With
Service advisor
June 01, 2025
Everything was completed in a timely and professional manner. The time to complete all work was what I expected which made me very happy. Pricing is the one area that needs work. manner. The time to complete all work was what I expected which made me very happy. Pricing is the one area that needs work. More
by LGLENN
Employees Worked With
Crigg Smith
May 30, 2025
I really appreciate the purchase experience with Priority Lexus of Virginia Beach. There was no dealer mark up, hidden fees, or dealer add-ons. William Anderson is the salesperson; he is very professional, k Lexus of Virginia Beach. There was no dealer mark up, hidden fees, or dealer add-ons. William Anderson is the salesperson; he is very professional, knowledgeable, and great to work with. He is not pushy to try to close the deal quickly. It was an out of state purchase with added complications. William helped me through the process with the paperwork and transportation. More
by alwin.sulaiman
Employees Worked With
William Anderson (sales), Chris Lagarenne (business/finance)
May 29, 2025
Their customers are their “Priority”. I appreciate being able to connect directly by text message I appreciate being able to connect directly by text message More
by apl
May 29, 2025
I love this dealership! From sales to service department the staff has been very helpful, knowledgeable, kind and attentive! I’ve bought all my Lexus’s from this dealership From sales to service department the staff has been very helpful, knowledgeable, kind and attentive! I’ve bought all my Lexus’s from this dealership and have never had a bad experience! Rose is my service advisor and has always been nice, knowledgeable and accommodating to my needs, great customer service! More
by LAC
Employees Worked With
Cameron Delaune
May 28, 2025
I appreciate the work you did for me and the loner car. Thanks you so much for your hard work. Thanks you so much for your hard work. More
by lleewalker
Employees Worked With
May 25, 2025
The worst Lexus service I have ever been to the the prices are higher I pay 100 bucks for oil change in the dealer in Jacksonville FL here I paid 180 bucks the wait is longer they don’t over a loner ca prices are higher I pay 100 bucks for oil change in the dealer in Jacksonville FL here I paid 180 bucks the wait is longer they don’t over a loner car they don’t serve food like other Lexus dealers I feel so sorry for the people that live in Virginia Beach area that they have to deal with this horrible dealer More
by Abdullah
Employees Worked With
