Priority Lexus Virginia Beach

My experience at Priority Lexus was excellent. Rose is great to work with and kept me informed of the progress. Rose always delivers excellent customer service. Thank you. Rose is great to work with and kept me informed of the progress. Rose always delivers excellent customer service. Thank you. More

Every time I get my vehicle serviced isabella make sure I’m well taken care of thanks to isabella 👍🏽 I’m well taken care of thanks to isabella 👍🏽 More

Carl was helpful, informative, and prompt. Service resolved my issue and informed me of a potential problem. I’ll keep Priority in mind when I need service on my RX350. Service resolved my issue and informed me of a potential problem. I’ll keep Priority in mind when I need service on my RX350. More

Lexus represents their name. The customer is your Priority.you show that you care and very professional.and I Love Lexus… The customer is your Priority.you show that you care and very professional.and I Love Lexus… More

I received excellent/exceptional service today. I would highly recommend their services. My service manager Rose is always taking care of my needs when it comes to my Lexus. I would highly recommend their services. My service manager Rose is always taking care of my needs when it comes to my Lexus. More

Great service and very accommodating to folks with busy schedukes. Very friendly and professional too! schedukes. Very friendly and professional too! More

Thank you Ron Jordan and Ben Houston for the personal service that was shown to me and husband yesterday. The wait time was not long at all on yesterday. Ron was able to answer all questions that we had. service that was shown to me and husband yesterday. The wait time was not long at all on yesterday. Ron was able to answer all questions that we had. He assured us any questions that we had after receiving the vehicle just give him a call. I will definitely recommend my family and friends. 10 out of 10😄😄😄😄😄😄😄😄😄😄😄😄😄😄😄😄 More

I had an absolutely outstanding service experience at Priority Lexus Virginia Beach, and I want to specifically recognize Brian Winslow my service advisor, for going above and beyond. From the moment Priority Lexus Virginia Beach, and I want to specifically recognize Brian Winslow my service advisor, for going above and beyond. From the moment I arrived, Brian was professional, knowledgeable, and genuinely attentive. He took the time to clearly explain the service that was needed, answered all of my questions thoroughly, and made sure I felt informed and comfortable every step of the way. His communication was excellent—timely updates, complete transparency, and no pressure whatsoever. The service itself was completed efficiently and with great attention to detail. My vehicle was returned in excellent condition, running perfectly, and even cleaner than when I brought it in. It’s clear that Brian truly takes pride in his work and cares about his customers’ experience, not just the transaction. This is exactly the level of service you expect from Lexus, and Brian absolutely delivers it. If you’re bringing your vehicle to Priority Lexus Virginia Beach, I highly recommend asking for him—you’ll be in great hands. I will definitely be returning for future service needs! More

Mike, my service advisor, always keeps me informed and is very knowledgeable about the service options I’ve chosen. The technicians do a great job. That’s one reason I keep buying Lexus vehicles. very knowledgeable about the service options I’ve chosen. The technicians do a great job. That’s one reason I keep buying Lexus vehicles. More

Excellent service and dealer’s representative was very conscientious in making sure repairs were addressed in a timely manner. Communication was good with service personnel and all repairs completed to my conscientious in making sure repairs were addressed in a timely manner. Communication was good with service personnel and all repairs completed to my satisfaction. More