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Priority Nissan Chantilly

Chantilly, VA

Overview
Reviews
4.4
330 Reviews
Call Dealership (703) 889-3700

14840 Stonecroft Center Ct

Chantilly, VA

20151

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Showing 330 reviews

September 14, 2025

Came in for scheduled maintenance service. Asked representative how long it would take and he said 2 hours (it actually took 30 minutes). When my service was done, he told me that car was in t More

by rangnatp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent (Service Department)
Report | Print
September 10, 2025

The friendly staff at Priority Nissan always treat me like I’m a valued customer; making every visit a pleasant event. More

by bargere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maribell
Report | Print
Sep 11, 2025 -

Priority Nissan Chantilly responded

Thank you for your five-star review! So glad you were happy with your experience. Please reach out if you ever need anything going forward!

September 07, 2025

Service is very efficient, clear and prompt. Customer Service Rep was very nice and professional. More

by Pbucar3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employee not listed.
Report | Print
Sep 08, 2025 -

Priority Nissan Chantilly responded

Thank you for your five-star review! So glad you were happy with your experience. Please reach out if you ever need anything going forward!

August 30, 2025

I was able to get a same day appointment online - was greeted by a friendly and knowledgeable staff More

by blaire.lee0522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
Report | Print
Aug 30, 2025 -

blaire.lee0522 responded

Only downside was the service from start to finish I felt took longer than anticipated- appointment was at 1pm and I didn’t get finished until after 3pm and I only had a routine oil change!

Sep 02, 2025 -

Priority Nissan Chantilly responded

It’s so good to see this five-star review! It makes us happy knowing you received the best service. We’re here if you ever need anything in the future!

August 29, 2025

Maribel is the best! ! I always love dealing with her. One reason why I come back. More

by Italia73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maribel
Report | Print
Aug 29, 2025 -

Priority Nissan Chantilly responded

Thank you for your five-star review! So glad you were happy with your experience. Please reach out if you ever need anything going forward!

Sep 02, 2025 -

Priority Nissan Chantilly responded

Thank you for your five-star review! So glad you were happy with your experience. Please reach out if you ever need anything going forward!

August 26, 2025

I like the dealership and the service department. My only complaint is the high service advisor turnover. More

by Robertw43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maribel Martinez
Report | Print
Aug 26, 2025 -

Priority Nissan Chantilly responded

Thank you for your feedback and support of Priority Nissan Chantilly, Robert! We will pass your review along to our team and we hope to see you again. Safe travels!

August 17, 2025

Well organized- Maribel was very helpful and informative- service went well and was on time More

by jake.pauig1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maribel
Report | Print
Aug 18, 2025 -

Priority Nissan Chantilly responded

Hi Jake, thank you for your review! We are glad to hear that Maribel was helpful and informative and that your service went smoothly and on time. We appreciate you choosing Priority Nissan Chantilly and look forward to serving you again.

August 13, 2025

Great team and nice waiting room with all the beverages. Fast service and great quality work. More

by Thach Nguyen
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Maribel Martinez
Report | Print
Aug 13, 2025 -

Priority Nissan Chantilly responded

Glad to hear you had a great experience with Priority Nissan Chantilly! It’s wonderful that you enjoyed the comfortable waiting area and fast, high-quality service. We look forward to seeing you again next time!

August 12, 2025

Online service scheduling did not work correctly and with $550 of service, they didn’t run my car through the wash… More

by schmitz.cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Person orienting
Report | Print
Aug 14, 2025 -

Priority Nissan Chantilly responded

Hi Cheryl, I’m sorry to hear that our online scheduling tool didn’t work properly for you and that your car wash was missed during your recent service visit. That’s not the level of convenience or attention to detail we strive for. I’d like to look into both issues so we can make it right. Please reach out to me at eduardo.meza@priorityauto.com so we can discuss the best way to address this. Sincerely, Eduardo Meza Service Manager eduardo.meza@priorityauto.com

August 08, 2025

My service advisor kept me advised of my car status and ensured I had great service. More

by jroche597
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maribel Martinez
Report | Print
Aug 11, 2025 -

Priority Nissan Chantilly responded

Thank you for your five-star review! So glad you were happy with your experience. Please reach out if you ever need anything going forward!

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