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Priority Nissan Chantilly

Chantilly, VA

Overview
Reviews
4.5
356 Reviews
Call Dealership (703) 889-3700

14840 Stonecroft Center Ct

Chantilly, VA

20151

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Showing 356 reviews

January 29, 2026

I had a horrible experience with this dealership. Their salesmen blatantly ignored me and lied to me, the sales manager refused to talk to me, and the general sales manager refused to honor the price More

by Jake.Muhlenbruck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Teddy, Jack, Sheriff, Vladimir
Report | Print
Feb 03, 2026 -

Priority Nissan Chantilly responded

Hi Jake, We're sorry to hear about your frustration while shopping for a vehicle. We'd love the opportunity to meet with you and learn more about your online experience and overall communication with our sales team. If you would be open to a discussion, please reach back out or come visit our store, and let's connect to see how we can help. Angie Walker - Owner Loyalty Manager - angelawalker@lithia.com

November 07, 2025

Great folks, excellent selection of vehicles and their service department is truly the gem there. More

by w_medani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jimenez & Maribel Martinez , Fredy Cuellar, Gregory Howard
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Nov 07, 2025 -

Priority Nissan Chantilly responded

Thank you for your five-star review! So glad you were happy with your service. Please reach out if you ever need anything going forward!

October 30, 2025

Katelynn is very good - trustworthy, honest. Will ask for her again. Other service writers tried to upsell services I didn’t need. More

by Gaillesh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelynn
Report | Print
Oct 30, 2025 -

Priority Nissan Chantilly responded

We’re glad you found Katelynn trustworthy and honest! We apologize for any previous upsell experiences, and we look forward to serving you again at Priority Nissan Chantilly. Safe travels!

October 24, 2025

Exelente customer service, Michael is great he now his Job, he always give me the right information More

by Wink05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael jimenes
Report | Print
Oct 27, 2025 -

Priority Nissan Chantilly responded

It’s so good to see this five-star review! It makes us happy knowing you received the best service. We’re here if you ever need anything in the future!

October 22, 2025

Excellent customer service from the service representative. Enjoy bringing my vehicle to Priority Nissan Chantilly! More

by Tkhill2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maribel and Marlo , Rico Meza
Report | Print
Oct 23, 2025 -

Priority Nissan Chantilly responded

We're happy to hear our service team takes such good care of you! We appreciate your business and look forward to seeing you again at Priority Nissan Chantilly. Safe travels!

October 21, 2025

Long wait but was explained why up front. Please find some other channel than Fox News please More

by tuffcom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Linares
Report | Print
Oct 22, 2025 -

Priority Nissan Chantilly responded

Thank you for your five-star review! So glad you were happy with your service. Please reach out if you ever need anything going forward!

October 20, 2025

The servicing I got was pretty good and seamless, I was told in an efficient manner of any additional issues my car might have and if I approve those fixes in a quick and easy way via text. More

by Al
Recommend Dealer
Yes
Employees Worked With
Maribel
Report | Print
Oct 20, 2025 -

Priority Nissan Chantilly responded

Hi Al, thank you for sharing your kind feedback about our seamless and efficient service process! We appreciate your business and hope to see you again at Priority Nissan Chantilly!

October 19, 2025

The staff is friendly and helpful. The facility is always clean and well stocked. Complimented coffee and water available during your visit. More

by lporter7718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Oct 28, 2025 -

Priority Nissan Chantilly responded

We’re glad to hear our friendly, helpful team and clean, well-stocked facility made your visit at Priority Nissan Chantilly so enjoyable. We’ll have the coffee and water ready for your next visit!

October 16, 2025

Excellent service as always. Everything that I needed was taken care of. I left happy. More

by Pintopony13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Sim, Fabian Perez-Flores, Carlos Linares, Asbel Milla, Rico Meza, Preston Hall
Report | Print
Oct 17, 2025 -

Priority Nissan Chantilly responded

We appreciate the stars! Please let us know if you need anything in the future.

October 14, 2025

My daughter brought in her Priority Mazda 3 for service. Ordered standard cabin filter on line. Was charged for the HEPA and had not ordered upon reviewing receipt. More

by toddbusic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Set up on line thru service portal
Report | Print
Oct 16, 2025 -

Priority Nissan Chantilly responded

We apologize for the oversight, Todd. Please have your daughter reach out to our service team so we can address this matter together. Thank you. Eduardo Meza - Service Manager - eduardo.meza@priorityauto.com

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