Priority Nissan Chantilly

horrible,degrading feeling,the way no one should be treated. The sales person was really nice, however once we got to his desk was when the horror started. The sales guy was trying to be reasonable and work with The sales person was really nice, however once we got to his desk was when the horror started. The sales guy was trying to be reasonable and work with us and when he would go talk to his manager all you could hear was yelling. His manager has talking down to him in front of everyone in the show room. He would even talk about us as we sat there waiting. He said "NO! She is crazy. I am not doing that. She can go somewhere else." The two people at the front desk where sitting there looking at us with the most disgustful look on their faces like we were from another planet and wanted us gone. As son at we noticed how unprofessional this place was we got up and thanked the sales guy for his assistance but we were no longer going to stay there. He insisted in waiting and called the manager over to talk to us twice and he refused to come. The second time was something i had never experienced before. The manager literally walks right past our cubicle while as the salesman is calling him over to talk to us and he doesn't even glance our way. Walked by and ignored us as if we were peasants to him. I must say it was an unbelievable feeling that i cannot explain. When someone hears you and simply doesn't acknowledge you for for a reason you do not know. This reaction came out of left field and I have no idea why the two people at the front desk and the manager acted the way they did towards us and the salesman. This is not a place I would trust to do business with or even provide them with you personal information. All of the cars we have ever owned were Nissans and after this experience it really made us think differently and we have even contacted corporate. These employees should not represent the Nissan brand or make other customers feel degraded ever again. More

BIG THANKS TO THE FINANCE TEAM THE Finance team led by Ash provided in with World Class service in helping me finding me a financing institution. Thanks Ash for getting in into m THE Finance team led by Ash provided in with World Class service in helping me finding me a financing institution. Thanks Ash for getting in into my Nissan.. I love that car. More

Excellent Customer Service This past week I bought a new, 2015 Nissan Versa Note. Robert Clifton sold me the car and he was extremely patient and explained everything about the This past week I bought a new, 2015 Nissan Versa Note. Robert Clifton sold me the car and he was extremely patient and explained everything about the car in detail. He was not only pleasant to work with but gave great customer service. He made the process of buying a new car quick and painless and exceeded my expectations. I love my new car and appreciate all of the help I received before buying my car. More

mar is the best rep I was so upset that my Ford Explorer was totaled and I had to get a new vehicle so I set up A appointment with Mar at Nissan priority and he showed m I was so upset that my Ford Explorer was totaled and I had to get a new vehicle so I set up A appointment with Mar at Nissan priority and he showed me the Nissan Sentra and we test drove it and he was the best car salesman that I ever known. He explained everything about the sentra throughly and he answered all my questions and he knows great deal about vehicles! Felt great about the car and so I purchased it and all thanks to mar! He was the best! Recommend mar to my mother in law so I hope she goes to see him! I love my sentra More

Fast, smooth, and professional my experience with the dealership was great, From step one to the last. Mar roble my sales agent was great in every aspect. He went above and beyond t my experience with the dealership was great, From step one to the last. Mar roble my sales agent was great in every aspect. He went above and beyond to get my needs met. Thanks again Mar. Ask for him on you next Nissan car purchase needs More

The best car shopping experience ever Very knowledgeable about the model and features about the car. Very friendly, patient, detail-oriented and professional. Best car shopping experienc Very knowledgeable about the model and features about the car. Very friendly, patient, detail-oriented and professional. Best car shopping experience! And this is the 4th car I am shopping for. He also explained what services the dealership would provide for the future schedule services such as oil changes, and so on. Mar also followed up and provided updated information on arrival of new model of the car so I know when I can schedule my time to visit the car dealer and plan on my budget. Will definitely recommend him to my friends and relatives. I would say he provide 6 stars services. More

Ask for Mar! I went to Chantilly Nissan and was greeted by a dealer by the name of Mar. I highly recommend you ask for him! He was absolutely amazing and helped I went to Chantilly Nissan and was greeted by a dealer by the name of Mar. I highly recommend you ask for him! He was absolutely amazing and helped me through the process. I was really short on time and I was 3 months pregnant at the time. My two young kids came along and Mar made it as painless as possible. He answered all my questions and took the time to show me all the extras on my car. He didn't stop there. I moved across country and Mar continued to answer questions I had. I couldn't figure out how to stream my music from my phone so I called Mar. Mar sent me a gadget in the mail and continues to help me. He has gone over and beyond to make sure I'm happy with my car. He is by far hands down the best dealer I have ever worked with. The first week I had the car I had some issues with the back gate. It wouldn't close with the push of the button from the remote. This only acted up at my house. Mar drove a fully loaded Nissan Armada to my work in Herndon and swapped cars with me. He took my car back to the dealership to have the service department look at it again. They found nothing wrong and I never had issues since I moved. Thank you Mar for taking that extra step to help your customers out. It is really hard to find dealers like you. ? More

Gary Diaz is the Go To Guy in service!! I came into service for an issue with my remote/key. The docking port wasn't recognizing the key and since the battery was dead I was s stuck upstream I came into service for an issue with my remote/key. The docking port wasn't recognizing the key and since the battery was dead I was s stuck upstream without a paddle. Dealt with Carlos originally, however when he did not produce anything after a week I called back and had Gary Diaz. What a pleasure, within two days he had ordered the specialty part needed and installed quicker than I thought at NO CHARGE or inconvenience to me. GREAT SERVICE, THANKS GARY DIAZ!! More

Great service! Mar helped me out with my used car purchase. He was helpful, generous, and able to answer all my questions. Furthermore, I felt like we were on the sa Mar helped me out with my used car purchase. He was helpful, generous, and able to answer all my questions. Furthermore, I felt like we were on the same team. I love the car. I was happy with the price, and there was no haggling. Seriously, Mar did such a great job! :-) I'd recommend this dealership to anyone. More

Newest purchase for a Nissan I just had yesterday another positive experience with Priority Nissan of Chantilly. I worked with Alan, used car sales manager, David, GM, Ben, Sales I just had yesterday another positive experience with Priority Nissan of Chantilly. I worked with Alan, used car sales manager, David, GM, Ben, Sales Manager, Robert & Abdel from the sales department. All were professional and knowledgeable. I had an issue with another Nissan dealership and preferred to continue buying from and servicing my cars (Jenny & Stacy are wonderful) with Priority Nissan anyway. They did not present the same issues the other dealership did. I enjoyed my test drives, walk throughs, conversations and general experience. I have bought many cars over the years. I would easily rank my experience with this dealership among the best of those. I say this to include time spent with these folks prior to and after their acquisition. I will recommend and continue to work with them. More