Priority Nissan Chantilly

Fast, smooth, and professional my experience with the dealership was great, From step one to the last. Mar roble my sales agent was great in every aspect. He went above and beyond t my experience with the dealership was great, From step one to the last. Mar roble my sales agent was great in every aspect. He went above and beyond to get my needs met. Thanks again Mar. Ask for him on you next Nissan car purchase needs More

The best car shopping experience ever Very knowledgeable about the model and features about the car. Very friendly, patient, detail-oriented and professional. Best car shopping experienc Very knowledgeable about the model and features about the car. Very friendly, patient, detail-oriented and professional. Best car shopping experience! And this is the 4th car I am shopping for. He also explained what services the dealership would provide for the future schedule services such as oil changes, and so on. Mar also followed up and provided updated information on arrival of new model of the car so I know when I can schedule my time to visit the car dealer and plan on my budget. Will definitely recommend him to my friends and relatives. I would say he provide 6 stars services. More

Ask for Mar! I went to Chantilly Nissan and was greeted by a dealer by the name of Mar. I highly recommend you ask for him! He was absolutely amazing and helped I went to Chantilly Nissan and was greeted by a dealer by the name of Mar. I highly recommend you ask for him! He was absolutely amazing and helped me through the process. I was really short on time and I was 3 months pregnant at the time. My two young kids came along and Mar made it as painless as possible. He answered all my questions and took the time to show me all the extras on my car. He didn't stop there. I moved across country and Mar continued to answer questions I had. I couldn't figure out how to stream my music from my phone so I called Mar. Mar sent me a gadget in the mail and continues to help me. He has gone over and beyond to make sure I'm happy with my car. He is by far hands down the best dealer I have ever worked with. The first week I had the car I had some issues with the back gate. It wouldn't close with the push of the button from the remote. This only acted up at my house. Mar drove a fully loaded Nissan Armada to my work in Herndon and swapped cars with me. He took my car back to the dealership to have the service department look at it again. They found nothing wrong and I never had issues since I moved. Thank you Mar for taking that extra step to help your customers out. It is really hard to find dealers like you. ? More

Gary Diaz is the Go To Guy in service!! I came into service for an issue with my remote/key. The docking port wasn't recognizing the key and since the battery was dead I was s stuck upstream I came into service for an issue with my remote/key. The docking port wasn't recognizing the key and since the battery was dead I was s stuck upstream without a paddle. Dealt with Carlos originally, however when he did not produce anything after a week I called back and had Gary Diaz. What a pleasure, within two days he had ordered the specialty part needed and installed quicker than I thought at NO CHARGE or inconvenience to me. GREAT SERVICE, THANKS GARY DIAZ!! More

Great service! Mar helped me out with my used car purchase. He was helpful, generous, and able to answer all my questions. Furthermore, I felt like we were on the sa Mar helped me out with my used car purchase. He was helpful, generous, and able to answer all my questions. Furthermore, I felt like we were on the same team. I love the car. I was happy with the price, and there was no haggling. Seriously, Mar did such a great job! :-) I'd recommend this dealership to anyone. More

Newest purchase for a Nissan I just had yesterday another positive experience with Priority Nissan of Chantilly. I worked with Alan, used car sales manager, David, GM, Ben, Sales I just had yesterday another positive experience with Priority Nissan of Chantilly. I worked with Alan, used car sales manager, David, GM, Ben, Sales Manager, Robert & Abdel from the sales department. All were professional and knowledgeable. I had an issue with another Nissan dealership and preferred to continue buying from and servicing my cars (Jenny & Stacy are wonderful) with Priority Nissan anyway. They did not present the same issues the other dealership did. I enjoyed my test drives, walk throughs, conversations and general experience. I have bought many cars over the years. I would easily rank my experience with this dealership among the best of those. I say this to include time spent with these folks prior to and after their acquisition. I will recommend and continue to work with them. More

BIG DISSAPOINTMENT I didn’t realize that this dealership would turn out to be a big disappointment. I brought my car in to have the steering wheel vibrations and an abno I didn’t realize that this dealership would turn out to be a big disappointment. I brought my car in to have the steering wheel vibrations and an abnormal clicking noise on my turn signal checked on Friday. Test drove the car with a technician and determined that my wheels would need to be balanced and that the combination switch was failing and needed to be replaced. Great! Had my wheels balanced in no time! Felt good and thought, wow! These people are great, fast service and friendly. With regards to the combination switch, I held off and inquired if they could at least find whether the repair would be covered under my extended warranty. After all, it wasn’t a cheap repair. Of course, my service advisor reassured me that I would here from her the following Monday. Fantastic!! Glad I did my research and found this awesome dealership that takes good care of their customers. So, I left the dealership thinking I’d hear from her on Monday, just like she said. What do you know? Today is Thursday and I still haven’t heard back. How long does it take to contact a company to determine my warranty coverage? The sad part is I have made multiple phone calls and wrote several emails and not a single reply from my service advisor on this issue to this very moment. It’s bad business practice to ignore your customers and certainly a terrible way to earn a devoted customer. It’s a shame that a dealership would ignore a customer. You definitely won’t be seeing me back at your dealership again. And yes, I finally got the parts replaced at another Nissan dealership today. Thank goodness, I acted otherwise; I’d be waiting for nothing. You turned out to be a big disappointment. More

Friendly and Honest Nissan Dealer "I went to Priority Nissan of Chantilly to purchase a new car after being at another dealer that was rude, dishonest, and failed to honor promises mad "I went to Priority Nissan of Chantilly to purchase a new car after being at another dealer that was rude, dishonest, and failed to honor promises made before my visit. Priority Nissan of Chantilly was the exact opposite experience. Ben Clarke and Steve Lamey were very friendly, honest, and knowledgeable about the car. Steve made sure we were comfortable while waiting to fill out paperwork and everyone made sure that the process was as efficient as possible. I will definitely consider the Priority Group for the purchase of my next vehicle. More

Purchase experience for new Nissan vehicle. I had an outstanding experience with the sales team during my recent purchase of a new Nissan vehicle. Steve Connor and Ben Clarke were simply great- I had an outstanding experience with the sales team during my recent purchase of a new Nissan vehicle. Steve Connor and Ben Clarke were simply great--knowledgeable and professional in all respects during the sales process! I also was favorably impressed with the showroom, Eric Hawkes, service manager and his department, was both courteous and friendly I plan to have my new vehicle serviced at Priority Nissan of Chantilly. It is a fantastic dealership! Thank you. More

Great Experience as Buyer! I had a wonderful experience purchasing a Pathfinder at Priority Nissan of Chantilly. Our sales rep, Steve Connor, was helpful, patient, and knowledge I had a wonderful experience purchasing a Pathfinder at Priority Nissan of Chantilly. Our sales rep, Steve Connor, was helpful, patient, and knowledgeable throughout our entire car buying experience. I truly felt like a priority - Steve would follow up on any messages I left for him with questions about my vehicle. He stayed with us past closing time on Sunday to work out a terrific deal on my new car and trade-in. We came back Monday afternoon to work with Carol on a price to install dual DVD players on our headrests and Joe Tomarchio through financing - one of the fastest, easiest financing experiences I've ever had! I highly recommend Priority Nissan for your next vehicle purchase. More