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Priority Toyota Chesapeake

Chesapeake, VA

4.3
855 Reviews

1800 Greenbrier Parkway

Chesapeake, VA

23320

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Showing 855 reviews

December 03, 2020

Kenyan Mullen consistently provides the BEST service I have ever received! He goes above and beyond to ensure that I understand what is going on with my RAV4 and then follows up with me to make sure ther More

by robinzue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Jan 18, 2021 -

Priority Toyota Chesapeake responded

Robin - we appreciate your review as well as you doing business with us. We look forward to doing business with you again!

December 03, 2020

Great experience with the service department. The service advisor, Kenyan was very courteous and concerned. He kept me informed throughout the repair process. Jesse Taylor More

by Omega 1
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Jan 18, 2021 -

Priority Toyota Chesapeake responded

Thank you so much for your review, Jesse!

December 03, 2020

Excellent service as always. Very professional and courteous. We were kept informed of the progress of our service visit and notified when our vehicle service was complete. Always a pleasure doing bus More

by rjcasimiro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Jan 18, 2021 -

Priority Toyota Chesapeake responded

We appreciate your positive feedback and great review of our dealership, Andrew and Roberta! We hope to do business with you both, again.

December 03, 2020

Kenyan is by far the best ever Service Rep and the sole reason I drive 17 miles, passing two other large dealerships, to bring my car here for service. He is diligent, personable, trustworthy and knows ou More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Jan 18, 2021 -

Priority Toyota Chesapeake responded

Customer satisfaction is a top priority at our dealership so we're glad to hear about your experience with us! Thank you for your review.

November 30, 2020

My 2014 Rav 4 was making a loud noise. I called the service line and the person told me to bring it in. The Service Team took it right in and made the necessary repairs in a very reasonable time frame More

by ovsusan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Berry
Jan 18, 2021 -

Priority Toyota Chesapeake responded

We appreciate you taking the time to leave us such a great review! Thank you!

November 30, 2020

Kenyan is the BEST! He always takes care of his customers. I always know that my car is in the best hands. I would recommend him to all of my friends and family. More

by Christina Fleck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Jan 18, 2021 -

Priority Toyota Chesapeake responded

We appreciate your positive feedback and great review, Christina!

November 30, 2020

The service is always good when I bring in my truck. Jon Conway was great with keeping me posted on my truck and my repairs needed. William Gillis More

by William.gillis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Gillis
Jan 18, 2021 -

Priority Toyota Chesapeake responded

We're happy to hear this, William! Thank you for your review.

November 29, 2020

I am thankful for my Priority team and the care I receive. Kenyan has been my service advisor almost 16 years and I look for him whenever I come in. It's wonderful to know he will take care of my ve More

by HattieSimon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Jan 16, 2021 -

Priority Toyota Chesapeake responded

This is awesome news! Thank you for your review!

November 29, 2020

Even when the wait is long, time always goes fast. And Joe is always there with a smile on his face and a friendly word. My service is great and I wouldn’t trust my car anywhere else!! More

by marycontrary218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Sloan
Jan 16, 2021 -

Priority Toyota Chesapeake responded

We're so happy to hear about your experience with us, Mary! Thank you for your great review.

November 29, 2020

Nothing else than superb service from Kenyan! It whole process from check in to picking up my car went really smoothly. Thank you again! Nancy Currin More

by Nancy C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenyan Mullen
Jan 16, 2021 -

Priority Toyota Chesapeake responded

Thank you so much for taking the time to leave such a great review of our dealership, Nancy! We appreciate you doing business with us.

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