Priority Toyota Chesapeake

I feel like I'm a valued customer whenever I go to Priority Toyota Chesapeake. I bought my previous and current Priuses at Priority. The second one we named Nemo after our salesman. It takes us a good Priority Toyota Chesapeake. I bought my previous and current Priuses at Priority. The second one we named Nemo after our salesman. It takes us a good hour to get to Priority from Western Suffolk, nut it is worth every minute. More

Service dept is excellent. I am always taken care of. Wish mgmt was more available. I am always taken care of. Wish mgmt was more available. More

Kenyan and Giuseppe are the best! They provide top tier service every time! We appreciate their long standing superb customer service with our family They provide top tier service every time! We appreciate their long standing superb customer service with our family More

Customer service is top notch. The scheduling leaves a bit to be desired. Dropped the truck off and was told it would be done that day. They ended up being short staffed and couldn The scheduling leaves a bit to be desired. Dropped the truck off and was told it would be done that day. They ended up being short staffed and couldn't get it done until the next day. Still the work was done well and my service agent was fantastic. Overall, I'll continue to use them. More

I had my 2016 Corolla serviced for oil change, tire rotation, etc. but I noticed that the tires weren't rotated yet I was charged for the service. This is not their normal high standard of service. rotation, etc. but I noticed that the tires weren't rotated yet I was charged for the service. This is not their normal high standard of service. More

Exceptional service and people. Polite and professional. Why do I have to type 15 words? Polite and professional. Why do I have to type 15 words? More

Everyone is pleasant and the lead team kept me informed about every step regarding my vehicle. about every step regarding my vehicle. More

I wrote in the other review the customer service I didn’t receive was horrible! The person I had to work with was too preoccupied to let me know my vehicle was ready and had me sitting for additional 30-45 m receive was horrible! The person I had to work with was too preoccupied to let me know my vehicle was ready and had me sitting for additional 30-45 min when she could have called. She claims she did but that is a complete lie and don’t mind showing my phone record and if I can get this text I should have gotten one my car was done. Twenty two minutes to even have someone say hello have you been helped. I would have rather went some where else and paid for my oil change then deal with ppl that clearly don’t care. More

Good job everybody and Happy holidays and enjoy your days off. See you next year off. See you next year More

Need to go back to the teams that the service desk were divided into, the new way isn’t working. But your staff is amazing and handle the excessive workload with professionalism and grace. divided into, the new way isn’t working. But your staff is amazing and handle the excessive workload with professionalism and grace. More