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Priority Toyota Springfield

Springfield, VA

2.2
408 Reviews

7601 Loisdale Rd

Springfield, VA

22150

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Showing 408 reviews

September 05, 2019

Excellent, Timely, and Efficient Service Just wanted to drop a quick shout out to Paul Sonnhalter and his team. I needed an emissions test done ASAP and no gas stations nearby were willing t More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul, Sonnhalter
Sep 06, 2019 -

Priority Toyota Springfield responded

Chris, Thank you for the kind review. Amar Rana General Manager

Sep 08, 2019 -

Priority Toyota Springfield responded

Chris, Thank you for the kind review. Amar Rana General Manager

September 01, 2019

Highly recommended He was nice, friendly and helpful. He was able to cooperate with me and negotiate about prices. I was able to leave the dealership very happy and sati More

by Vann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Avila
Sep 13, 2019 -

Priority Toyota Springfield responded

Thank you for your review and your kind words about Will!!

August 26, 2019

Great experience! I had a superb experience at Priority Toyota Springfield. Hector Amaya is a pleasant, informative and all around excellent sales consultant. I was s More

by Toyota Happy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Amaya
Sep 13, 2019 -

Priority Toyota Springfield responded

Thank you so much for your review! Congratulations on your new vehicle! Thank you also for our recommendation of Hector!

August 24, 2019

Excellent Service I had a fantastic experience with Priority Springfield. Hector is an incredible salesman. He works hard to ensure his customers are happy, and goes ab More

by rachel95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Amaya, Matthew Fejeran
Aug 25, 2019 -

Priority Toyota Springfield responded

Rachel, Thank you for the compliment. I also agree that Hector, Matt and Kevin provide great service. We look forward to serving you for years to come. Amar Rana General manager

August 22, 2019

Great experience Excellent care and happy to do business with Priority. Have bought a couple of cars from them and have always been more than satisfied. Highly recomme More

by Alex
Recommend Dealer
Yes
Employees Worked With
Milena Taborga
Aug 22, 2019 -

Priority Toyota Springfield responded

Alex, Thank you for the recommendation we certainly appreciate the vote of confidence and look forward to serving you for years to come. Amar Rana General Manager

August 21, 2019

Don't waste your money on this cheap service! I took my car for an AC maintenance to this Toyota Priority in Springfield and had the worst experience ever. I paid hundreds of dollars for the first More

by GregNab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicole
August 18, 2019

Simple Easy Deal full of Lies Backstory- found a tundra at this location I was extremely interested in. Emailed them and texted the sales person I was coming in Sunday. Even texted More

by Biscodave
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Milena Taborga
Aug 18, 2019 -

Priority Toyota Springfield responded

Biscodave, I am very sorry to hear of your experience. That is not a typical of our store. The keys for the truck were checked out by another sales person who had a customer on it. He discovered it had a scratch and took it to our collision center. The car will be back on Monday night. I am happy to assist personally my contact is 703-269-1463 0r amar.rana@priorityauto.com. Regards Amar Rana. General Manager.

August 10, 2019

Purchased used Frontier pickup -- Hector Amaya is the best! Just purchased a 2014 Nissan Frontier from Priority Toyota Springfield. We worked with many sales associates/managers and other staff, but if not for More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Amaya
Aug 12, 2019 -

Priority Toyota Springfield responded

John, On behalf of Priority Toyota Springfield, thank you for taking the time to let us know about your recent experience with Hector. He is awesome!! I would like to understand more of what transpired with the others you worked with. At your convenience please email me at PriorityCustomerExperienceManager@priorityauto.com. Sincerely, Jean Mahon

August 09, 2019

Unprofessional We bought our car in spite of having to work with Jae. On our first visit, the car we specifically came to see had an issue with the keys so we left. More

by Cat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jae Yang
Aug 10, 2019 -

Priority Toyota Springfield responded

Good morning Cat, I am very sorry to hear of the less than professional experience with one of our associates. I actually am shocked considering the mentioned associates is an active duty military officer. I am glad Hector was able to step in to provide you with Priority service. My direct contact information is 703-269-1463. Amar Rana General Manager.

August 08, 2019

Excellent Service Service Representative Paul Sonnhalter was excellent to work with and is an excellent credit and representative for Priority Toyota. He is fair to hi More

by redskinman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Sonnhalter in Service
Aug 08, 2019 -

Priority Toyota Springfield responded

Redskinman, Thank you for the kind words about our team. Paul is an amazing customer service advisor and a great human being. Regards Amar Rana General Manager

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