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Priority Toyota Springfield

Springfield, VA

Overview
Reviews
4.6
621 Reviews
Call Dealership (703) 269-1400

7601 Loisdale Rd

Springfield, VA

22150

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Showing 621 reviews

July 19, 2026

Wrong and very expensive diagnostic. We already did everything which they diagnosed except booster and they gave the price $3408.58. I will never go to this dealership again. More

by amic7861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arnold Lozano
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Jul 23, 2026 -

Priority Toyota Springfield responded

We recognize how frustrating it can be when service recommendations leave you questioning the value or accuracy of the information provided. Thank you for sharing your perspective. We regret that your experience did not leave you with confidence in our service department or the recommendations you received. Customer feedback plays an important role in helping us identify opportunities to improve both our communication and overall client experience. If you're willing to share any additional details about your visit, I'd appreciate the opportunity to learn more and better understand your concerns. Please reach out to me directly at your convenience. Thank you, Robert Bell - Service Manager - robert.bell@priorityauto.com

July 19, 2026

Nadir is the best service manager. He's kind, patient, and always ready to listen to my concerns. Nice person to do business with. More

by mersfit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadir, Aaron Tschirhart
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Jul 20, 2026 -

Priority Toyota Springfield responded

Thank you for sharing your kind words with us! We’re thrilled you had such a positive experience with Nadir here at Priority Toyota Springfield!

July 17, 2026

Great customer service and a quick turnaround on car servicing. Free oil changes are great plus for Priority members. More

by hammerheads999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustabo Arguera
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Jul 17, 2026 -

Priority Toyota Springfield responded

We are grateful for your 5-star review and happy to learn that you value our customer service and free oil changes. Thank you for choosing Priority Toyota Springfield!

July 14, 2026

I simply love them. I always bring my car here for service. The service and customer service is above top 5 rating More

by michele525mackall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khalk
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Jul 15, 2026 -

Priority Toyota Springfield responded

It's always our pleasure to serve you here at Priority Toyota Springfield! Thank you for your continued loyalty and trust. We truly appreciate your kind words and look forward to seeing you again on your next visit. Until then, take care!

July 14, 2026

So far I have had little to complain about accept for a little long wait time to get a simple oil change and tire rotation. I attribute that for how busy the service department is but that is probably beca More

by akarob5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chacon
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Jul 14, 2026 -

Priority Toyota Springfield responded

Thank you for your feedback. We appreciate your patience and understanding. Your insights are valued, and we hope to make your next visit with us at Priority Toyota Springfield quicker yet still thorough. See you next time!

July 14, 2026

Great and prompt service. The advisor was straight with me and told me exactly what my car needed. Service was performed well and quickly More

by mbayeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne McClain
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Jul 14, 2026 -

Priority Toyota Springfield responded

We’re grateful for your feedback! It's great to know your vehicle was in good hands with our team. Thank you for choosing Priority Toyota Springfield!

July 14, 2026

The customer service is great and i give A+ the cashier Mesert. She nice person More

by Zedu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chacon
Report | Print
Jul 14, 2026 -

Priority Toyota Springfield responded

Zedu, thank you for the great rating! We’re glad you had a positive experience with the team at Priority Toyota Springfield. Mesert will appreciate the kind recognition, providing friendly, helpful service is what our team strives for every day. Thank you for choosing Priority Toyota Springfield. Safe travels!

July 14, 2026

Excellent support by Service Department and its highly professional staff. Great follow through and communications. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Vargas. 5 stars!
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Jul 14, 2026 -

Priority Toyota Springfield responded

Hi Gary! Thank you for taking the time to share your feedback. We're delighted to hear that you received excellent support from our service department and that our team's professionalism, communication, and follow-through made a positive impression. We truly appreciate your business at Priority Toyota Springfield and look forward to serving you again in the future!

July 13, 2026

Welcoming, respectful. Caring, patience and already to listen to your needs. I was informed of the work needed for the future. More

by Ms Lily Daniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
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Jul 14, 2026 -

Priority Toyota Springfield responded

Ms. Daniels, thank you so much for sharing your feedback about our team! We are glad to hear that you are feeling well-informed and taken care of. Please reach out if we can be of any further assistance!

July 13, 2026

Good work. On Time. Very accurate estimate. I was kept informed b n m p More

by Inverchaps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne McClain
Report | Print
Jul 14, 2026 -

Priority Toyota Springfield responded

We're so glad to hear that you had a fantastic time at our dealership! Your satisfaction is our top priority and we're thrilled that we could meet your needs.

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