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Priority Toyota Springfield

Springfield, VA

4.5
567 Reviews

7601 Loisdale Rd

Springfield, VA

22150

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Showing 567 reviews

May 17, 2026

I am never disappointed in the fantastic customer service I receive, especially from my Service Manager, Michael Nelson. More

by yoliyo10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
May 19, 2026 -

Priority Toyota Springfield responded

Thank you for your feedback! We will be sure to pass along your appreciation to Michael! We look forward to working with you again in the future at Priority Toyota Springfield!

May 17, 2026

Marvin provided great service. I appreciated that I was able to track the status of my vehicle. More

by askal_gebreyesus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin
May 19, 2026 -

Priority Toyota Springfield responded

Thank you for the five-star review of Priority Toyota Springfield! We're happy to hear that Marvin provided you with great service during your recent visit. Let us know if we can assist you with anything else in the future.

May 16, 2026

I'm a very happy customer with the kind of service that Priority Toyota provided and I will do it again. More

by hramos17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne McClain
May 18, 2026 -

Priority Toyota Springfield responded

We're thrilled to hear you're so satisfied! Thank you for choosing Priority Toyota Springfield, and we look forward to assisting you in the future!

May 14, 2026

I like the place for service my car also recommend to other person nice people More

by anilg59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Bennett
May 15, 2026 -

Priority Toyota Springfield responded

Thank you for taking the time to share this feedback with our team here at Priority Toyota Springfield! It's great to know that you had a five-star experience. See you next time!

May 12, 2026

Nice dealership, huge service bay. But it shouldn’t take 2 hours to get an oil change. More

by Soccer10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
May 12, 2026 -

Priority Toyota Springfield responded

Thank you for taking the time to review us! Please let us know if there’s anything else that we can do for you in the future.

May 12, 2026

They’ve always taken care of my needs. Parts have seemed to be higher many times. More

by Deanebarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Cowan, Hector Amaya, Dwayne McClain
May 12, 2026 -

Priority Toyota Springfield responded

It's great to hear from you! We appreciate your excellent review and hope to work with you again soon.

May 11, 2026

My service manager, Steven, was great! He communicated often with me along the way and was very patient answering all my questions. More

by Je H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Bush
May 12, 2026 -

Priority Toyota Springfield responded

We’re glad to hear Steven provided such clear and patient support during your visit! Thank you for choosing Priority Toyota Springfield and for sharing your feedback.

May 11, 2026

I go to Priority Toyota Springfield whenever my car needs work because taking your car to the dealer ensures you're getting the best possible care because you know they're using certified Toyota parts and ev More

by TimTrueheart
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
May 12, 2026 -

Priority Toyota Springfield responded

Thank you for sharing this thoughtful review of Priority Toyota Springfield! We are thrilled to have your confidence and loyal business. See you next time!

May 09, 2026

Work was done on time and we'll documented. The pictures/ video make it clear that needs to be done. Only gripe is that the snack bar opens too late! It should open when service opens! More

by KERMITICUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abcd
May 11, 2026 -

Priority Toyota Springfield responded

We appreciate your feedback about the efficient service and transparency at Priority Toyota Springfield! Your input about the snack bar hours is noted. We value your input, and we’ve passed this along to our team. Take care!

May 09, 2026

Communicated very well kept me updated with status and recommendations, got out in timely matter. Didn't wait too long More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brook Lucero , Kirk Etter
May 11, 2026 -

Priority Toyota Springfield responded

Brad, thank you for choosing Priority Toyota Springfield and for sharing feedback! See you next time. Safe travels!

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