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Priority Toyota Springfield

Springfield, VA

2.7
413 Reviews

7601 Loisdale Rd

Springfield, VA

22150

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Showing 413 reviews

April 04, 2017

New 4Runner I worked with James Hibbert and he could not of been more helpful and professional. Great experience all the way around, I highly recommend James. More

by Jay
Recommend Dealer
Yes
Employees Worked With
James Hibbert, Russell Balladares, Alex Hagos, Danielle Kaaukai
April 03, 2017

Very Helpful and Knowledgeable It was an excellent experience, which is why we bought 2 cars in 2 weeks from Mr. Waizy. He never showed us anything too out of our range. Showed us c More

by misaad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wahab Waizy
March 20, 2017

Understand the Customer Wahab understood exactly what I wanted in a vehicle, he helped according, consided my budget and worked to get a lot of perks to satisfy us completely More

by misaad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wahab Waizy
March 20, 2017

Outstanding Customer Service and Impeccable Performance Excellent Customer Service - I want to especially thank Mr. Paul Sonnhalter and Mr. Steven Lisi for working on our 2012 Toyota Highlander. Their ou More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Sonnhalter
March 18, 2017

Excellent customer service Wahab went the extra mile to help me buy my new Avalon. He was very patient as my husband and I looked at a few different Toyota models before we sett More

by sarahabdelnaby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wahab Waizy
March 15, 2017

Excellent sales consultant Very respectful and great service by Wahab. We looked at several Corollas with various price and a Nissan Sentra, but I like the Nissan Rogue. Wahab More

by Khaleed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wahab Waizy
March 10, 2017

Mr. Paul Sonnhalter Mr. Sonnhalter is the Assistant service manager. He does a fantastic job of monitoring the service and repair of your Toyota. Mine required a factor More

by stewartj67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Sonnhalter
March 08, 2017

Very knowledgeable and respectful Wahab is an excellent sales consultant. He is very knowledgeable of the Toyota Vehicles and assist us in purchasing a 2017 RAV4 model. Very happy wi More

by Rubio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wahab Waizy
February 27, 2017

Excellent, helpul, and courteous Let's face it, buying a car is an intimidating process. You always feel as if you are going to get shafted somehow. Well, these guys laid their cards More

by michaeldavis1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha (Finance) , Amar Rana, Linthong Inthirath, Diego Garcia, Daniella Vargas
February 07, 2017

Service and repair estimation request! My experience was awful! Alyssa Young took the request but was not executed. She gave it to Adam and left at 5:00 pm because it was time for her to le More

by furqansami
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alyssa Young and Adam
Feb 17, 2017 -

Priority Toyota Springfield responded

Dear Furqansami, Providing excellent customer service is important to everything we do here at Priority. That’s why we are so sorry to hear about your experience. Our No. 1 goal is to make our customers feel valued and taken care of, and you clearly did not. We sincerely apologize. We will discuss your experience internally and use it as an example to improve our service delivery in the future. We hope your next experience with Priority is a better one. We truly value your feedback.

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