
Priority Toyota Springfield
Springfield, VA
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A+ Deal . I really wondered if the hybrid Prius Two was for me as I viewed everything going on on the dashboard. However, James Hibbert was able to answer all . I really wondered if the hybrid Prius Two was for me as I viewed everything going on on the dashboard. However, James Hibbert was able to answer all my questions from "Do I really have to know all this stuff? (No.) to explaining all the components under the hood. I was switching from a Lexus 400LS and feeling the same way I did as I changed from my Canon AE1 to a digital Leica and Nikon. I was feeling resistant. James has taken a course on all this technical minutia, was tested and certified so that's the secret to his ability to rattle off all the specifics. And if he didn't know the cross over comparisons from my Lexus to the hybrid he said so. From experience I know not all salesmen do say so and one has to stand around listening to well known nonsense (because I also did my homework). This is the kind of service I appreciate. He is not a high pressure salesman preferring rather to let the quality and specifics of the Toyota speak for itself while acknowledging that you understand this viewpoint too. The Prius Two has an ergonomic dashboard that is very appealing. It's clean look should make for easy detailing. And since I'd done my homework I got a very good and fair deal on the 2016. This is the right time of year to buy because of the dealer incentives. The Priority type dealership also was new to me. I've lived here for over 35 years and have seen most of the dealerships in both states. This one is just a year old and feels like an airline terminal, has a Starbucks, a complimentary coffee machine, and free manicures one day a week! It looks like good branding to me...pretty snazzy. The only thing that could top it is if Zaha Hadid who designed the BMW showroom in Leipzig, Germany were still alive and started doing US showrooms. She designed the Transportation Museum in Glasgow, Scotland. More
CORDIALIDAD Trato muy cordial y profesional. Me atendieron rapido y muy bien. Llegue a la tienda sun cita, por un problema con los frenos de mi carro y me hicier Trato muy cordial y profesional. Me atendieron rapido y muy bien. Llegue a la tienda sun cita, por un problema con los frenos de mi carro y me hicieron espacio de inmediato. El servicio al cliente ha mejorado notablemente con respecto a mis visitas anteriores. More
Excellent Experience Recently brought my 2014 Tacoma in for a tire rotate, balance, and oil change. I had the pleasure of working with Service Advisor Paul Sonnhalter. H Recently brought my 2014 Tacoma in for a tire rotate, balance, and oil change. I had the pleasure of working with Service Advisor Paul Sonnhalter. He was very professional, courteous, helpful and went out of his way to make sure I was satisfied with Priority Toyota's service. The work was done right the first time, and on time by Edwin who was very helpful and answered all my questions without making me feel like they weren't important. I will recommend Priority Toyota service to friends and family. Employee's like Mr. Sonnhalter and Edwin are an asset to the company. They truly care about the customer. More
Dana Pablo is wonderful. She helped with directions and what to expect. She made the experience pleasant and worked with us for the eight hours .We got it done! She helped with directions and what to expect. She made the experience pleasant and worked with us for the eight hours .We got it done! More
Jason Baker assist I would like to recognize Jason Baker for his assistance in helping me get my 2005 Prius fixed with new headlight and battery. It was done quickly and I would like to recognize Jason Baker for his assistance in helping me get my 2005 Prius fixed with new headlight and battery. It was done quickly and within the budget quoted. He also saw to it that a recall notice was taken care of. By the way Jason is not shown on your employee list. More
Great Experience We were truly impressed with James Hibbert of Priority Toyota Springfield. We appreciate how he took the time to explain all of the features of our n We were truly impressed with James Hibbert of Priority Toyota Springfield. We appreciate how he took the time to explain all of the features of our new Corolla. He synced our cells phones for us and was very thorough in everything. He is a polite young man and was never pushy or rude which is one of the biggest reasons we bought our new car here. More
Absolute Best!!! I purchased my car here a year ago and it was the best car shopping experience I've ever had. My salesman (Asif) was a true professional through the e I purchased my car here a year ago and it was the best car shopping experience I've ever had. My salesman (Asif) was a true professional through the entire process! The service department is head and shoulders above other area dealerships, and you can't beat "Priority for Life" This is the 6th new car I've purchased and I can honestly say that I will look to Priority for future car purchases. I highly recommend this place! More
excellent service from Paul Sonnhalter I have a 16 year old Corolla and out of the blue the inside door handle on the driver's side just snapped off and tiny springs went flying onto the da I have a 16 year old Corolla and out of the blue the inside door handle on the driver's side just snapped off and tiny springs went flying onto the dashboard. Wow...what an annoyance. I called Paul Sonnhalter on a Thursday around 11 am, wondering how long it would take to get a new handle. And after 16 years I didn't expect to be able to match the color. Friday morning Paul called to tell me he had the part, and an exact color match. Couldn't believe it...less than 24 hours! I went in that day...took my laptop so I could work while waiting for the car to be fixed. I had barely read any emails when the car was ready...maybe 30 minutes ? This was outstanding service! Thank you! More
Great new car experience Very satisified with RAV4 new car purchase. Internet sales was great. No hassle, no wasted time. Very satisfied with delivered vehicle. Overall grea Very satisified with RAV4 new car purchase. Internet sales was great. No hassle, no wasted time. Very satisfied with delivered vehicle. Overall great customer experience. More
Great Experience Charles, our salesperson, was excellent! The whole process was smooth with no hassle! I can't say enough about how great Charles was. He was very know Charles, our salesperson, was excellent! The whole process was smooth with no hassle! I can't say enough about how great Charles was. He was very knowledge about the car and just a pleasure to work with. More